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Hours by client: add search and CSV filtering; add alerts cron (BRT 08:00 guard) + alerts panel filters; admin companies shows last alert; PDF Inter font from public/fonts; fix Select empty value; type cleanups; tests for CSV/TZ; remove Knowledge Base nav

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Esdras Renan 2025-10-07 15:39:55 -03:00
parent 2cf399dcb1
commit 08cc8037d5
151 changed files with 1404 additions and 214 deletions
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93
convex/reports.ts
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@ -128,10 +128,11 @@ function formatDateKey(timestamp: number) {
}
export const slaOverview = query({
args: { tenantId: v.string(), viewerId: v.id("users"), range: v.optional(v.string()) },
handler: async (ctx, { tenantId, viewerId }) => {
args: { tenantId: v.string(), viewerId: v.id("users"), range: v.optional(v.string()), companyId: v.optional(v.id("companies")) },
handler: async (ctx, { tenantId, viewerId, companyId }) => {
const viewer = await requireStaff(ctx, viewerId, tenantId);
const tickets = await fetchScopedTickets(ctx, tenantId, viewer);
let tickets = await fetchScopedTickets(ctx, tenantId, viewer);
if (companyId) tickets = tickets.filter((t) => t.companyId === companyId)
const queues = await fetchQueues(ctx, tenantId);
const now = Date.now();
@ -179,10 +180,11 @@ export const slaOverview = query({
});
export const csatOverview = query({
args: { tenantId: v.string(), viewerId: v.id("users"), range: v.optional(v.string()) },
handler: async (ctx, { tenantId, viewerId, range }) => {
args: { tenantId: v.string(), viewerId: v.id("users"), range: v.optional(v.string()), companyId: v.optional(v.id("companies")) },
handler: async (ctx, { tenantId, viewerId, range, companyId }) => {
const viewer = await requireStaff(ctx, viewerId, tenantId);
const tickets = await fetchScopedTickets(ctx, tenantId, viewer);
let tickets = await fetchScopedTickets(ctx, tenantId, viewer);
if (companyId) tickets = tickets.filter((t) => t.companyId === companyId)
const surveysAll = await collectCsatSurveys(ctx, tickets);
const days = range === "7d" ? 7 : range === "30d" ? 30 : 90;
const end = new Date();
@ -415,7 +417,7 @@ export const hoursByClient = query({
// Accumulate by company
type Acc = {
companyId: string
companyId: Id<"companies">
name: string
isAvulso: boolean
internalMs: number
@ -428,7 +430,7 @@ export const hoursByClient = query({
for (const t of tickets) {
// only consider tickets updated in range as a proxy for recent work
if (t.updatedAt < startMs || t.updatedAt >= endMs) continue
const companyId = (t as any).companyId ?? null
const companyId = t.companyId ?? null
if (!companyId) continue
let acc = map.get(companyId)
@ -436,17 +438,82 @@ export const hoursByClient = query({
const company = await ctx.db.get(companyId)
acc = {
companyId,
name: (company as any)?.name ?? "Sem empresa",
isAvulso: Boolean((company as any)?.isAvulso ?? false),
name: company?.name ?? "Sem empresa",
isAvulso: Boolean(company?.isAvulso ?? false),
internalMs: 0,
externalMs: 0,
totalMs: 0,
contractedHoursPerMonth: (company as any)?.contractedHoursPerMonth ?? null,
contractedHoursPerMonth: company?.contractedHoursPerMonth ?? null,
}
map.set(companyId, acc)
}
const internal = ((t as any).internalWorkedMs ?? 0) as number
const external = ((t as any).externalWorkedMs ?? 0) as number
const internal = t.internalWorkedMs ?? 0
const external = t.externalWorkedMs ?? 0
acc.internalMs += internal
acc.externalMs += external
acc.totalMs += internal + external
}
const items = Array.from(map.values()).sort((a, b) => b.totalMs - a.totalMs)
return {
rangeDays: days,
items: items.map((i) => ({
companyId: i.companyId,
name: i.name,
isAvulso: i.isAvulso,
internalMs: i.internalMs,
externalMs: i.externalMs,
totalMs: i.totalMs,
contractedHoursPerMonth: i.contractedHoursPerMonth ?? null,
})),
}
},
})
// Internal variant used by scheduled jobs: skips viewer scoping and aggregates for the whole tenant
export const hoursByClientInternal = query({
args: { tenantId: v.string(), range: v.optional(v.string()) },
handler: async (ctx, { tenantId, range }) => {
const tickets = await fetchTickets(ctx, tenantId)
const days = range === "7d" ? 7 : range === "30d" ? 30 : 90
const end = new Date()
end.setUTCHours(0, 0, 0, 0)
const endMs = end.getTime() + ONE_DAY_MS
const startMs = endMs - days * ONE_DAY_MS
type Acc = {
companyId: Id<"companies">
name: string
isAvulso: boolean
internalMs: number
externalMs: number
totalMs: number
contractedHoursPerMonth?: number | null
}
const map = new Map<string, Acc>()
for (const t of tickets) {
if (t.updatedAt < startMs || t.updatedAt >= endMs) continue
const companyId = t.companyId ?? null
if (!companyId) continue
let acc = map.get(companyId)
if (!acc) {
const company = await ctx.db.get(companyId)
acc = {
companyId,
name: company?.name ?? "Sem empresa",
isAvulso: Boolean(company?.isAvulso ?? false),
internalMs: 0,
externalMs: 0,
totalMs: 0,
contractedHoursPerMonth: company?.contractedHoursPerMonth ?? null,
}
map.set(companyId, acc)
}
const internal = t.internalWorkedMs ?? 0
const external = t.externalWorkedMs ?? 0
acc.internalMs += internal
acc.externalMs += external
acc.totalMs += internal + external