Hours by client: add search and CSV filtering; add alerts cron (BRT 08:00 guard) + alerts panel filters; admin companies shows last alert; PDF Inter font from public/fonts; fix Select empty value; type cleanups; tests for CSV/TZ; remove Knowledge Base nav

This commit is contained in:
Esdras Renan 2025-10-07 15:39:55 -03:00
parent 2cf399dcb1
commit 08cc8037d5
151 changed files with 1404 additions and 214 deletions

View file

@ -36,6 +36,7 @@ export function AdminCompaniesManager({ initialCompanies }: { initialCompanies:
const [isPending, startTransition] = useTransition()
const [form, setForm] = useState<Partial<Company>>({})
const [editingId, setEditingId] = useState<string | null>(null)
const [lastAlerts, setLastAlerts] = useState<Record<string, { createdAt: number; usagePct: number; threshold: number } | null>>({})
const resetForm = () => setForm({})
@ -43,6 +44,7 @@ export function AdminCompaniesManager({ initialCompanies }: { initialCompanies:
const r = await fetch("/api/admin/companies", { credentials: "include" })
const json = (await r.json()) as { companies: Company[] }
setCompanies(json.companies)
void loadLastAlerts(json.companies)
}
function handleEdit(c: Company) {
@ -50,6 +52,20 @@ export function AdminCompaniesManager({ initialCompanies }: { initialCompanies:
setForm({ ...c })
}
async function loadLastAlerts(list: Company[] = companies) {
if (!list || list.length === 0) return
const params = new URLSearchParams({ slugs: list.map((c) => c.slug).join(",") })
try {
const r = await fetch(`/api/admin/companies/last-alerts?${params.toString()}`, { credentials: "include" })
const json = (await r.json()) as { items: Record<string, { createdAt: number; usagePct: number; threshold: number } | null> }
setLastAlerts(json.items ?? {})
} catch {
// ignore
}
}
useMemo(() => { void loadLastAlerts(companies) }, [])
async function handleSubmit(e: React.FormEvent) {
e.preventDefault()
const payload = {
@ -191,6 +207,7 @@ export function AdminCompaniesManager({ initialCompanies }: { initialCompanies:
<TableHead>Domínio</TableHead>
<TableHead>Telefone</TableHead>
<TableHead>CNPJ</TableHead>
<TableHead>Último alerta</TableHead>
<TableHead>Ações</TableHead>
</TableRow>
</TableHeader>
@ -207,6 +224,11 @@ export function AdminCompaniesManager({ initialCompanies }: { initialCompanies:
<TableCell>{c.domain ?? "—"}</TableCell>
<TableCell>{c.phone ?? "—"}</TableCell>
<TableCell>{c.cnpj ?? "—"}</TableCell>
<TableCell>
{lastAlerts[c.slug]
? `${new Date(lastAlerts[c.slug]!.createdAt).toLocaleString("pt-BR")}`
: "—"}
</TableCell>
<TableCell>
<Button size="sm" variant="outline" onClick={() => handleEdit(c)}>
Editar

View file

@ -1,22 +1,21 @@
"use client"
import * as React from "react"
import {
LayoutDashboard,
LifeBuoy,
Ticket,
PlayCircle,
BookOpen,
BarChart3,
Gauge,
PanelsTopLeft,
Users,
Waypoints,
import {
LayoutDashboard,
LifeBuoy,
Ticket,
PlayCircle,
BarChart3,
Gauge,
PanelsTopLeft,
Users,
Waypoints,
Timer,
Layers3,
UserPlus,
Settings,
} from "lucide-react"
} from "lucide-react"
import { usePathname } from "next/navigation"
import { SearchForm } from "@/components/search-form"
@ -66,7 +65,6 @@ const navigation: { versions: string[]; navMain: NavigationGroup[] } = {
{ title: "Tickets", url: "/tickets", icon: Ticket, requiredRole: "staff" },
{ title: "Visualizações", url: "/views", icon: PanelsTopLeft, requiredRole: "staff" },
{ title: "Modo Play", url: "/play", icon: PlayCircle, requiredRole: "staff" },
{ title: "Base de conhecimento", url: "/knowledge", icon: BookOpen, requiredRole: "staff" },
],
},
{
@ -95,6 +93,7 @@ const navigation: { versions: string[]; navMain: NavigationGroup[] } = {
{ title: "Empresas & clientes", url: "/admin/companies", icon: Users, requiredRole: "admin" },
{ title: "Campos personalizados", url: "/admin/fields", icon: Layers3, requiredRole: "admin" },
{ title: "SLAs", url: "/admin/slas", icon: Timer, requiredRole: "admin" },
{ title: "Alertas enviados", url: "/admin/alerts", icon: Gauge, requiredRole: "admin" },
],
},
{

View file

@ -25,13 +25,14 @@ import {
ChartTooltipContent,
} from "@/components/ui/chart"
import { Skeleton } from "@/components/ui/skeleton"
import {
Select,
SelectContent,
SelectItem,
SelectTrigger,
SelectValue,
} from "@/components/ui/select"
import {
Select,
SelectContent,
SelectItem,
SelectTrigger,
SelectValue,
} from "@/components/ui/select"
import { Input } from "@/components/ui/input"
import {
ToggleGroup,
ToggleGroupItem,
@ -43,6 +44,9 @@ export function ChartAreaInteractive() {
const [mounted, setMounted] = React.useState(false)
const isMobile = useIsMobile()
const [timeRange, setTimeRange] = React.useState("7d")
// Use a non-empty sentinel value for "all" to satisfy Select.Item requirements
const [companyId, setCompanyId] = React.useState<string>("all")
const [companyQuery, setCompanyQuery] = React.useState("")
const { session, convexUserId } = useAuth()
const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
@ -59,9 +63,15 @@ export function ChartAreaInteractive() {
const report = useQuery(
api.reports.ticketsByChannel,
convexUserId
? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange })
? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
: "skip"
)
const companies = useQuery(api.companies.list, convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
const filteredCompanies = React.useMemo(() => {
const q = companyQuery.trim().toLowerCase()
if (!q) return companies ?? []
return (companies ?? []).filter((c) => c.name.toLowerCase().includes(q))
}, [companies, companyQuery])
const channels = React.useMemo(() => report?.channels ?? [], [report])
@ -120,46 +130,68 @@ export function ChartAreaInteractive() {
<span className="@[540px]/card:hidden">Período: {timeRange}</span>
</CardDescription>
<CardAction>
<Button asChild size="sm" variant="outline">
<a
href={`/api/reports/tickets-by-channel.csv?range=${timeRange}`}
download
<div className="flex w-full flex-col items-stretch gap-2 sm:flex-row sm:items-center sm:justify-end sm:gap-2">
{/* Company picker with search */}
<Select value={companyId} onValueChange={(v) => { setCompanyId(v); }}>
<SelectTrigger className="w-full min-w-56 sm:w-64">
<SelectValue placeholder="Todas as empresas" />
</SelectTrigger>
<SelectContent className="rounded-xl">
<div className="p-2">
<Input
placeholder="Pesquisar empresa..."
value={companyQuery}
onChange={(e) => setCompanyQuery(e.target.value)}
className="h-8"
/>
</div>
<SelectItem value="all">Todas as empresas</SelectItem>
{filteredCompanies.map((c) => (
<SelectItem key={c.id} value={c.id}>{c.name}</SelectItem>
))}
</SelectContent>
</Select>
{/* Desktop time range toggles */}
<ToggleGroup
type="single"
value={timeRange}
onValueChange={setTimeRange}
variant="outline"
className="hidden *:data-[slot=toggle-group-item]:!px-4 @[767px]/card:flex"
>
Exportar CSV
</a>
</Button>
<ToggleGroup
type="single"
value={timeRange}
onValueChange={setTimeRange}
variant="outline"
className="hidden *:data-[slot=toggle-group-item]:!px-4 @[767px]/card:flex"
>
<ToggleGroupItem value="90d">90 dias</ToggleGroupItem>
<ToggleGroupItem value="30d">30 dias</ToggleGroupItem>
<ToggleGroupItem value="7d">7 dias</ToggleGroupItem>
</ToggleGroup>
<Select value={timeRange} onValueChange={setTimeRange}>
<SelectTrigger
className="flex w-40 **:data-[slot=select-value]:block **:data-[slot=select-value]:truncate @[767px]/card:hidden"
size="sm"
aria-label="Selecionar período"
>
<SelectValue placeholder="Selecionar período" />
</SelectTrigger>
<SelectContent className="rounded-xl">
<SelectItem value="90d" className="rounded-lg">
Últimos 90 dias
</SelectItem>
<SelectItem value="30d" className="rounded-lg">
Últimos 30 dias
</SelectItem>
<SelectItem value="7d" className="rounded-lg">
Últimos 7 dias
</SelectItem>
</SelectContent>
</Select>
</CardAction>
<ToggleGroupItem value="90d">90 dias</ToggleGroupItem>
<ToggleGroupItem value="30d">30 dias</ToggleGroupItem>
<ToggleGroupItem value="7d">7 dias</ToggleGroupItem>
</ToggleGroup>
{/* Mobile time range select */}
<Select value={timeRange} onValueChange={setTimeRange}>
<SelectTrigger
className="flex w-full min-w-40 @[767px]/card:hidden"
size="sm"
aria-label="Selecionar período"
>
<SelectValue placeholder="Selecionar período" />
</SelectTrigger>
<SelectContent className="rounded-xl">
<SelectItem value="90d" className="rounded-lg">Últimos 90 dias</SelectItem>
<SelectItem value="30d" className="rounded-lg">Últimos 30 dias</SelectItem>
<SelectItem value="7d" className="rounded-lg">Últimos 7 dias</SelectItem>
</SelectContent>
</Select>
{/* Export button aligned at the end */}
<Button asChild size="sm" variant="outline" className="sm:ml-1">
<a
href={`/api/reports/tickets-by-channel.csv?range=${timeRange}${companyId !== "all" ? `&companyId=${companyId}` : ""}`}
download
>
Exportar CSV
</a>
</Button>
</div>
</CardAction>
</CardHeader>
<CardContent className="px-2 pt-4 sm:px-6 sm:pt-6">
{report === undefined ? (

View file

@ -12,6 +12,7 @@ import { Button } from "@/components/ui/button"
import { ToggleGroup, ToggleGroupItem } from "@/components/ui/toggle-group"
import { Skeleton } from "@/components/ui/skeleton"
import { Badge } from "@/components/ui/badge"
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select"
const PRIORITY_LABELS: Record<string, string> = {
LOW: "Baixa",
@ -29,12 +30,14 @@ const STATUS_LABELS: Record<string, string> = {
export function BacklogReport() {
const [timeRange, setTimeRange] = useState("90d")
const [companyId, setCompanyId] = useState<string>("all")
const { session, convexUserId } = useAuth()
const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
const data = useQuery(
api.reports.backlogOverview,
convexUserId ? { tenantId, viewerId: convexUserId as Id<"users">, range: timeRange } : "skip"
convexUserId ? { tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) } : "skip"
)
const companies = useQuery(api.companies.list, convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
const mostCriticalPriority = useMemo(() => {
if (!data) return null
@ -102,8 +105,19 @@ export function BacklogReport() {
Acompanhe a evolução dos tickets pelas fases do fluxo de atendimento.
</CardDescription>
<CardAction>
<Select value={companyId} onValueChange={setCompanyId}>
<SelectTrigger className="hidden w-56 md:flex">
<SelectValue placeholder="Todas as empresas" />
</SelectTrigger>
<SelectContent className="rounded-xl">
<SelectItem value="all">Todas as empresas</SelectItem>
{(companies ?? []).map((c) => (
<SelectItem key={c.id} value={c.id}>{c.name}</SelectItem>
))}
</SelectContent>
</Select>
<Button asChild size="sm" variant="outline">
<a href={`/api/reports/backlog.csv?range=${timeRange}`} download>
<a href={`/api/reports/backlog.csv?range=${timeRange}${companyId !== "all" ? `&companyId=${companyId}` : ""}`} download>
Exportar CSV
</a>
</Button>

View file

@ -6,9 +6,12 @@ import { api } from "@/convex/_generated/api"
import type { Id } from "@/convex/_generated/dataModel"
import { useAuth } from "@/lib/auth-client"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import { Card, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
import { Card, CardAction, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
import { Skeleton } from "@/components/ui/skeleton"
import { Badge } from "@/components/ui/badge"
import { useState } from "react"
import { Button } from "@/components/ui/button"
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select"
function formatScore(value: number | null) {
if (value === null) return "—"
@ -16,12 +19,16 @@ function formatScore(value: number | null) {
}
export function CsatReport() {
const [companyId, setCompanyId] = useState<string>("all")
const { session, convexUserId } = useAuth()
const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
const data = useQuery(
api.reports.csatOverview,
convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
convexUserId
? ({ tenantId, viewerId: convexUserId as Id<"users">, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
: "skip"
)
const companies = useQuery(api.companies.list, convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
if (!data) {
return (
@ -42,6 +49,24 @@ export function CsatReport() {
<IconMoodSmile className="size-4 text-teal-500" /> CSAT médio
</CardTitle>
<CardDescription className="text-neutral-600">Média das respostas recebidas.</CardDescription>
<CardAction>
<Select value={companyId} onValueChange={setCompanyId}>
<SelectTrigger className="w-56">
<SelectValue placeholder="Todas as empresas" />
</SelectTrigger>
<SelectContent className="rounded-xl">
<SelectItem value="all">Todas as empresas</SelectItem>
{(companies ?? []).map((c) => (
<SelectItem key={c.id} value={c.id}>{c.name}</SelectItem>
))}
</SelectContent>
</Select>
<Button asChild size="sm" variant="outline">
<a href={`/api/reports/csat.csv${companyId !== "all" ? `?companyId=${companyId}` : ""}`} download>
Exportar CSV
</a>
</Button>
</CardAction>
</CardHeader>
<CardContent className="text-3xl font-semibold text-neutral-900">
{formatScore(data.averageScore)}

View file

@ -11,23 +11,40 @@ import { Card, CardAction, CardContent, CardDescription, CardHeader, CardTitle }
import { Badge } from "@/components/ui/badge"
import { Button } from "@/components/ui/button"
import { ToggleGroup, ToggleGroupItem } from "@/components/ui/toggle-group"
import { Input } from "@/components/ui/input"
function formatHours(ms: number) {
const hours = ms / 3600000
return hours.toFixed(2)
}
type HoursItem = {
companyId: string
name: string
isAvulso: boolean
internalMs: number
externalMs: number
totalMs: number
contractedHoursPerMonth?: number | null
}
export function HoursReport() {
const [timeRange, setTimeRange] = useState("90d")
const [query, setQuery] = useState("")
const { session, convexUserId } = useAuth()
const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
const data = useQuery(
api.reports.hoursByClient,
convexUserId ? { tenantId, viewerId: convexUserId as Id<"users">, range: timeRange } : "skip"
) as { rangeDays: number; items: Array<{ companyId: string; name: string; isAvulso: boolean; internalMs: number; externalMs: number; totalMs: number; contractedHoursPerMonth?: number | null }> } | undefined
) as { rangeDays: number; items: HoursItem[] } | undefined
const items = data?.items ?? []
const filtered = useMemo(() => {
const q = query.trim().toLowerCase()
if (!q) return items
return items.filter((it) => it.name.toLowerCase().includes(q))
}, [items, query])
return (
<div className="space-y-6">
@ -35,17 +52,25 @@ export function HoursReport() {
<CardHeader>
<CardTitle>Horas por cliente</CardTitle>
<CardDescription>Horas internas e externas registradas por empresa.</CardDescription>
<CardAction className="flex items-center gap-2">
<Button asChild size="sm" variant="outline">
<a href={`/api/reports/hours-by-client.csv?range=${timeRange}`} download>
<CardAction>
<div className="flex flex-col items-stretch gap-2 sm:flex-row sm:items-center sm:justify-end">
<Input
placeholder="Pesquisar cliente..."
value={query}
onChange={(e) => setQuery(e.target.value)}
className="h-9 w-full min-w-56 sm:w-72"
/>
<ToggleGroup type="single" value={timeRange} onValueChange={setTimeRange} variant="outline" className="hidden md:flex">
<ToggleGroupItem value="90d">90 dias</ToggleGroupItem>
<ToggleGroupItem value="30d">30 dias</ToggleGroupItem>
<ToggleGroupItem value="7d">7 dias</ToggleGroupItem>
</ToggleGroup>
<Button asChild size="sm" variant="outline">
<a href={`/api/reports/hours-by-client.csv?range=${timeRange}${query ? `&q=${encodeURIComponent(query)}` : ""}`} download>
Exportar CSV
</a>
</Button>
<ToggleGroup type="single" value={timeRange} onValueChange={setTimeRange} variant="outline" className="hidden md:flex">
<ToggleGroupItem value="90d">90 dias</ToggleGroupItem>
<ToggleGroupItem value="30d">30 dias</ToggleGroupItem>
<ToggleGroupItem value="7d">7 dias</ToggleGroupItem>
</ToggleGroup>
</Button>
</div>
</CardAction>
</CardHeader>
<CardContent>
@ -63,11 +88,11 @@ export function HoursReport() {
</tr>
</thead>
<tbody className="divide-y divide-slate-200">
{items.map((row) => {
{filtered.map((row) => {
const totalH = Number(formatHours(row.totalMs))
const contracted = row.contractedHoursPerMonth ?? null
const pct = contracted ? Math.round((totalH / contracted) * 100) : null
const pctBadgeVariant = pct !== null && pct >= 90 ? "destructive" : "secondary"
const pctBadgeVariant: "secondary" | "destructive" = pct !== null && pct >= 90 ? "destructive" : "secondary"
return (
<tr key={row.companyId}>
<td className="py-2 pr-4 font-medium text-neutral-900">{row.name}</td>
@ -78,7 +103,7 @@ export function HoursReport() {
<td className="py-2 pr-4">{contracted ?? "—"}</td>
<td className="py-2 pr-4">
{pct !== null ? (
<Badge variant={pctBadgeVariant as any} className="rounded-full px-3 py-1 text-[11px] uppercase tracking-wide">
<Badge variant={pctBadgeVariant} className="rounded-full px-3 py-1 text-[11px] uppercase tracking-wide">
{pct}%
</Badge>
) : (
@ -96,4 +121,3 @@ export function HoursReport() {
</div>
)
}

View file

@ -7,9 +7,12 @@ import { api } from "@/convex/_generated/api"
import type { Id } from "@/convex/_generated/dataModel"
import { useAuth } from "@/lib/auth-client"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import { Card, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
import { Card, CardAction, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
import { Skeleton } from "@/components/ui/skeleton"
import { Badge } from "@/components/ui/badge"
import { Button } from "@/components/ui/button"
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select"
import { useState } from "react"
function formatMinutes(value: number | null) {
if (value === null) return "—"
@ -21,12 +24,16 @@ function formatMinutes(value: number | null) {
}
export function SlaReport() {
const [companyId, setCompanyId] = useState<string>("all")
const { session, convexUserId } = useAuth()
const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
const data = useQuery(
api.reports.slaOverview,
convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
convexUserId
? ({ tenantId, viewerId: convexUserId as Id<"users">, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
: "skip"
)
const companies = useQuery(api.companies.list, convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
const queueTotal = useMemo(
() => data?.queueBreakdown.reduce((acc: number, queue: { open: number }) => acc + queue.open, 0) ?? 0,
@ -97,6 +104,24 @@ export function SlaReport() {
Distribuição dos {queueTotal} tickets abertos por fila de atendimento.
</CardDescription>
</div>
<CardAction>
<Select value={companyId} onValueChange={setCompanyId}>
<SelectTrigger className="w-56">
<SelectValue placeholder="Todas as empresas" />
</SelectTrigger>
<SelectContent className="rounded-xl">
<SelectItem value="all">Todas as empresas</SelectItem>
{(companies ?? []).map((c) => (
<SelectItem key={c.id} value={c.id}>{c.name}</SelectItem>
))}
</SelectContent>
</Select>
<Button asChild size="sm" variant="outline">
<a href={`/api/reports/sla.csv${companyId !== "all" ? `?companyId=${companyId}` : ""}`} download>
Exportar CSV
</a>
</Button>
</CardAction>
</div>
</CardHeader>
<CardContent>