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fix: align ticket timers to server clock

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Esdras Renan 2025-10-19 20:27:11 -03:00
parent 3b5676ed35
commit 090ebb9607
7 changed files with 162 additions and 17 deletions
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19
convex/tickets.ts
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@ -461,6 +461,7 @@ export const list = query({
subcategorySummary = { id: subcategory._id, name: subcategory.name };
}
}
const serverNow = Date.now()
return {
id: t._id,
reference: t.reference,
@ -497,6 +498,7 @@ export const list = query({
totalWorkedMs: t.totalWorkedMs ?? 0,
internalWorkedMs: t.internalWorkedMs ?? 0,
externalWorkedMs: t.externalWorkedMs ?? 0,
serverNow,
activeSession: activeSession
? {
id: activeSession._id,
@ -546,6 +548,7 @@ export const getById = query({
visibleComments.map((comment) => `${comment.createdAt}:${comment.authorId}`)
)
const visibleCommentTimestamps = new Set(visibleComments.map((comment) => comment.createdAt))
const serverNow = Date.now()
let timelineRecords = await ctx.db
.query("ticketEvents")
@ -678,6 +681,7 @@ export const getById = query({
totalWorkedMs: t.totalWorkedMs ?? 0,
internalWorkedMs: t.internalWorkedMs ?? 0,
externalWorkedMs: t.externalWorkedMs ?? 0,
serverNow,
activeSession: activeSession
? {
id: activeSession._id,
@ -1255,11 +1259,13 @@ export const workSummary = query({
await requireStaff(ctx, viewerId, ticket.tenantId)
const activeSession = ticket.activeSessionId ? await ctx.db.get(ticket.activeSessionId) : null
const serverNow = Date.now()
return {
ticketId,
totalWorkedMs: ticket.totalWorkedMs ?? 0,
internalWorkedMs: ticket.internalWorkedMs ?? 0,
externalWorkedMs: ticket.externalWorkedMs ?? 0,
serverNow,
activeSession: activeSession
? {
id: activeSession._id,
@ -1303,16 +1309,22 @@ export const startWork = mutation({
const viewer = await requireTicketStaff(ctx, actorId, ticketDoc)
const isAdmin = viewer.role === "ADMIN"
const currentAssigneeId = ticketDoc.assigneeId ?? null
const now = Date.now()
if (currentAssigneeId && currentAssigneeId !== actorId && !isAdmin) {
throw new ConvexError("Somente o responsável atual pode iniciar este chamado")
}
if (ticketDoc.activeSessionId) {
return { status: "already_started", sessionId: ticketDoc.activeSessionId }
const session = await ctx.db.get(ticketDoc.activeSessionId)
return {
status: "already_started",
sessionId: ticketDoc.activeSessionId,
startedAt: session?.startedAt ?? now,
serverNow: now,
}
}
const now = Date.now()
let assigneePatched = false
if (!currentAssigneeId) {
@ -1356,7 +1368,7 @@ export const startWork = mutation({
createdAt: now,
})
return { status: "started", sessionId, startedAt: now }
return { status: "started", sessionId, startedAt: now, serverNow: now }
},
})
@ -1439,6 +1451,7 @@ export const pauseWork = mutation({
durationMs,
pauseReason: reason,
pauseNote: note ?? "",
serverNow: now,
}
},
})