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feat: improve reports filters and ticket flows

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This commit is contained in:
Esdras Renan 2025-11-14 19:41:47 -03:00
parent 9c74e10675
commit 15d11b6b12
29 changed files with 437 additions and 140 deletions
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27
src/components/tickets/close-ticket-dialog.tsx
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@ -593,6 +593,14 @@ export function CloseTicketDialog({
}
}
const withPlaceholders = applyTemplatePlaceholders(message, requesterName, agentName)
const sanitizedMessage = stripLeadingEmptyParagraphs(sanitizeEditorHtml(withPlaceholders))
const hasContent = sanitizedMessage.replace(/<[^>]*>/g, "").trim().length > 0
if (!hasContent) {
toast.error("Inclua uma mensagem de encerramento antes de finalizar o ticket.", { id: "close-ticket" })
return
}
toast.dismiss("close-ticket")
setIsSubmitting(true)
toast.loading(applyAdjustment ? "Ajustando tempo e encerrando ticket..." : "Encerrando ticket...", { id: "close-ticket" })
@ -630,18 +638,13 @@ export function CloseTicketDialog({
resolvedWithTicketId: linkedTicketCandidate ? (linkedTicketCandidate.id as Id<"tickets">) : undefined,
reopenWindowDays: Number.isFinite(reopenDaysNumber) ? reopenDaysNumber : undefined,
})
const withPlaceholders = applyTemplatePlaceholders(message, requesterName, agentName)
const sanitized = stripLeadingEmptyParagraphs(sanitizeEditorHtml(withPlaceholders))
const hasContent = sanitized.replace(/<[^>]*>/g, "").trim().length > 0
if (hasContent) {
await addComment({
ticketId: ticketId as unknown as Id<"tickets">,
authorId: actorId,
visibility: "PUBLIC",
body: sanitized,
attachments: [],
})
}
await addComment({
ticketId: ticketId as unknown as Id<"tickets">,
authorId: actorId,
visibility: "PUBLIC",
body: sanitizedMessage,
attachments: [],
})
toast.success("Ticket encerrado com sucesso!", { id: "close-ticket" })
if (typeof window !== "undefined") {
window.localStorage.removeItem(draftStorageKey)