feat: improve reports filters and ticket flows

This commit is contained in:
Esdras Renan 2025-11-14 19:41:47 -03:00
parent 9c74e10675
commit 15d11b6b12
29 changed files with 437 additions and 140 deletions

View file

@ -104,7 +104,6 @@ const NO_COMPANY_VALUE = "__no_company__"
const schema = z.object({
subject: z.string().default(""),
summary: z.string().optional(),
description: z.string().default(""),
priority: z.enum(["LOW", "MEDIUM", "HIGH", "URGENT"]).default("MEDIUM"),
channel: z.enum(["EMAIL", "WHATSAPP", "CHAT", "PHONE", "API", "MANUAL"]).default("MANUAL"),
@ -131,7 +130,6 @@ export function NewTicketDialog({
resolver: zodResolver(schema),
defaultValues: {
subject: "",
summary: "",
description: "",
priority: "MEDIUM",
channel: "MANUAL",
@ -551,7 +549,6 @@ export function NewTicketDialog({
actorId: convexUserId as Id<"users">,
tenantId: DEFAULT_TENANT_ID,
subject: subjectTrimmed,
summary: values.summary?.trim() || undefined,
priority: values.priority,
channel: values.channel,
queueId: sel?.id as Id<"queues"> | undefined,
@ -563,8 +560,8 @@ export function NewTicketDialog({
customFields: customFieldsPayload.length > 0 ? customFieldsPayload : undefined,
visitDate: visitDateTimestamp,
})
const summaryFallback = values.summary?.trim() ?? ""
const bodyHtml = plainDescription.length > 0 ? sanitizedDescription : summaryFallback
const summaryFallback = subjectTrimmed
const bodyHtml = plainDescription.length > 0 ? sanitizedDescription : toHtml(summaryFallback)
const MAX_COMMENT_CHARS = 20000
const plainForLimit = (plainDescription.length > 0 ? plainDescription : summaryFallback).trim()
if (plainForLimit.length > MAX_COMMENT_CHARS) {
@ -585,7 +582,6 @@ export function NewTicketDialog({
setOpen(false)
form.reset({
subject: "",
summary: "",
description: "",
priority: "MEDIUM",
channel: "MANUAL",
@ -704,21 +700,6 @@ export function NewTicketDialog({
<Input id="subject" {...form.register("subject")} placeholder="Ex.: Erro 500 no portal" />
<FieldError errors={form.formState.errors.subject ? [{ message: form.formState.errors.subject.message }] : []} />
</Field>
<Field>
<FieldLabel htmlFor="summary">Resumo</FieldLabel>
<textarea
id="summary"
className="min-h-[96px] w-full resize-none overflow-hidden rounded-lg border border-slate-300 bg-background p-3 text-sm shadow-sm focus-visible:border-[#00d6eb] focus-visible:outline-none"
maxLength={600}
{...form.register("summary")}
placeholder="Explique em poucas linhas o contexto do chamado."
onInput={(e) => {
const el = e.currentTarget
el.style.height = 'auto'
el.style.height = `${el.scrollHeight}px`
}}
/>
</Field>
<Field>
<FieldLabel className="flex items-center gap-1">
Descrição <span className="text-destructive">*</span>