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feat(tickets): preserve requester/assignee/company snapshots + timeline fallbacks; chore: add requester index\n\n- Add requesterSnapshot, assigneeSnapshot, companySnapshot to tickets\n- Use snapshots as fallback in list/get/play\n- Update snapshots on assignee changes/startWork\n- Preserve snapshots before deleting users/companies\n- Add index tickets.by_tenant_requester\n- Add migrations.backfillTicketSnapshots\n\nchore(convex): upgrade to ^1.28.0 and run codegen\nchore(next): upgrade Next.js to 15.5.6 and update React/eslint-config-next\nfix: remove any and lint warnings; tighten types across API routes and components\ndocs: add docs/ticket-snapshots.md

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Esdras Renan 2025-10-20 10:13:37 -03:00
parent 0d82162a0e
commit 216feca971
16 changed files with 884 additions and 552 deletions
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24
convex/schema.ts
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@ -85,8 +85,31 @@ export default defineSchema({
categoryId: v.optional(v.id("ticketCategories")),
subcategoryId: v.optional(v.id("ticketSubcategories")),
requesterId: v.id("users"),
requesterSnapshot: v.optional(
v.object({
name: v.string(),
email: v.optional(v.string()),
avatarUrl: v.optional(v.string()),
teams: v.optional(v.array(v.string())),
})
),
assigneeId: v.optional(v.id("users")),
assigneeSnapshot: v.optional(
v.object({
name: v.string(),
email: v.optional(v.string()),
avatarUrl: v.optional(v.string()),
teams: v.optional(v.array(v.string())),
})
),
companyId: v.optional(v.id("companies")),
companySnapshot: v.optional(
v.object({
name: v.string(),
slug: v.optional(v.string()),
isAvulso: v.optional(v.boolean()),
})
),
working: v.optional(v.boolean()),
slaPolicyId: v.optional(v.id("slaPolicies")),
dueAt: v.optional(v.number()), // ms since epoch
@ -117,6 +140,7 @@ export default defineSchema({
.index("by_tenant_queue", ["tenantId", "queueId"])
.index("by_tenant_assignee", ["tenantId", "assigneeId"])
.index("by_tenant_reference", ["tenantId", "reference"])
.index("by_tenant_requester", ["tenantId", "requesterId"])
.index("by_tenant_company", ["tenantId", "companyId"])
.index("by_tenant", ["tenantId"]),