Adiciona endpoint de arquivamento e ajustes de infra

- Adiciona rota API para arquivar tickets por ID
- Atualiza configuracao do Prisma para PostgreSQL
- Simplifica workflow CI/CD
- Adiciona src/generated ao gitignore
- Atualiza documentacao e dependencias

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>

src/app/api/admin/tickets/archived/[ticketId]/route.ts

@@ -0,0 +1,46 @@
+import { NextResponse } from "next/server"
+
+import { requireAuthenticatedSession } from "@/lib/auth-server"
+import { isStaff } from "@/lib/authz"
+import { env } from "@/lib/env"
+import { findArchivedTicket } from "@/server/archive/local-tickets"
+
+function getInternalSecret() {
+  return env.INTERNAL_HEALTH_TOKEN ?? env.REPORTS_CRON_SECRET ?? null
+}
+
+export async function GET(_: Request, context: { params: { ticketId: string } }) {
+  const cronSecret = getInternalSecret()
+  const headerSecret = _.headers.get("x-cron-secret")?.trim()
+  const querySecret = new URL(_.url).searchParams.get("token")?.trim()
+
+  const hasSecret = cronSecret && (headerSecret === cronSecret || querySecret === cronSecret)
+  if (!hasSecret) {
+    const session = await requireAuthenticatedSession()
+    const role = session.user.role ?? "agent"
+    if (!isStaff(role)) {
+      return NextResponse.json({ error: "Acesso negado" }, { status: 403 })
+    }
+  }
+
+  const ticketId = context.params.ticketId
+  const found = await findArchivedTicket(ticketId)
+  if (!found) {
+    return NextResponse.json({ error: "Ticket arquivado não encontrado" }, { status: 404 })
+  }
+
+  return NextResponse.json(
+    {
+      ok: true,
+      ticketId,
+      file: found.file,
+      archivedAt: found.record.archivedAt,
+      tenantId: found.record.tenantId,
+      ticket: found.record.ticket,
+      comments: found.record.comments,
+      events: found.record.events,
+      attachments: (found.record as { attachments?: unknown }).attachments ?? [],
+    },
+    { status: 200 }
+  )
+}

src/lib/prisma.ts

@@ -1,3 +1,5 @@
+import { Pool } from "pg"
+import { PrismaPg } from "@prisma/adapter-pg"
 import { PrismaClient } from "@/generated/prisma/client"
 
 type PrismaClientInstance = InstanceType<typeof PrismaClient>
@@ -12,6 +14,7 @@ export type PrismaDelegateClient = PrismaClientInstance
 
 declare global {
   var prisma: PrismaClientInstance | undefined
+  var pgPool: Pool | undefined
 }
 
 // PostgreSQL connection - requires DATABASE_URL environment variable
@@ -21,11 +24,21 @@ if (!databaseUrl) {
   throw new Error("DATABASE_URL environment variable is required for PostgreSQL connection")
 }
 
-export const prisma = global.prisma ?? new PrismaClient()
+// Create PostgreSQL connection pool (reused in development to prevent connection exhaustion)
+const pool = global.pgPool ?? new Pool({
+  connectionString: databaseUrl,
+})
+
+// Create Prisma adapter with the pg pool
+const adapter = new PrismaPg(pool)
+
+// Create Prisma client with the adapter
+export const prisma = global.prisma ?? new PrismaClient({ adapter })
 
 if (process.env.NODE_ENV !== "production") {
   global.prisma = prisma
-  console.log("[prisma] Using PostgreSQL database")
+  global.pgPool = pool
+  console.log("[prisma] Using PostgreSQL database with pg adapter")
 }
 
 export * from "@/generated/prisma/client"