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feat: núcleo de tickets com Convex (CRUD, play, comentários com anexos) + auth placeholder; docs em AGENTS.md; toasts e updates otimistas; mapeadores Zod; refinos PT-BR e layout do painel de detalhes

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This is a [Next.js](https://nextjs.org) project bootstrapped with [`create-next-app`](https://nextjs.org/docs/app/api-reference/cli/create-next-app).
This is a [Next.js](https://nextjs.org) project bootstrapped with [`create-next-app`](https://nextjs.org/docs/app/api-reference/cli/create-next-app).
## Getting Started
First, set up Convex (backend + database):
## Getting Started
First, run the development server:
1. Install dependencies:
```bash
npm run dev
# or
yarn dev
# or
pnpm dev
# or
bun dev
npm i
```
Open [http://localhost:3000](http://localhost:3000) with your browser to see the result.
2. Start Convex dev in a separate terminal (will create the `convex/` folder and URLs):
You can start editing the page by modifying `app/page.tsx`. The page auto-updates as you edit the file.
```bash
npx convex dev
```
This project uses [`next/font`](https://nextjs.org/docs/app/building-your-application/optimizing/fonts) to automatically optimize and load [Geist](https://vercel.com/font), a new font family for Vercel.
Copy the value for the deployment URL and set it in an env var named `NEXT_PUBLIC_CONVEX_URL`.
## Learn More
Create a `.env.local` file in `web/` with:
To learn more about Next.js, take a look at the following resources:
```
NEXT_PUBLIC_CONVEX_URL=<your-convex-dev-url>
```
- [Next.js Documentation](https://nextjs.org/docs) - learn about Next.js features and API.
- [Learn Next.js](https://nextjs.org/learn) - an interactive Next.js tutorial.
You can check out [the Next.js GitHub repository](https://github.com/vercel/next.js) - your feedback and contributions are welcome!
## Deploy on Vercel
The easiest way to deploy your Next.js app is to use the [Vercel Platform](https://vercel.com/new?utm_medium=default-template&filter=next.js&utm_source=create-next-app&utm_campaign=create-next-app-readme) from the creators of Next.js.
Check out our [Next.js deployment documentation](https://nextjs.org/docs/app/building-your-application/deploying) for more details.
Then, run the Next.js development server:
```bash
npm run dev
# or
yarn dev
# or
pnpm dev
# or
bun dev
```
Open [http://localhost:3000](http://localhost:3000) with your browser to see the result.
You can start editing the page by modifying `app/page.tsx`. The page auto-updates as you edit the file.
This project uses [`next/font`](https://nextjs.org/docs/app/building-your-application/optimizing/fonts) to automatically optimize and load [Geist](https://vercel.com/font), a new font family for Vercel.
## Learn More
To learn more about Next.js, take a look at the following resources:
- [Next.js Documentation](https://nextjs.org/docs) - learn about Next.js features and API.
- [Learn Next.js](https://nextjs.org/learn) - an interactive Next.js tutorial.
You can check out [the Next.js GitHub repository](https://github.com/vercel/next.js) - your feedback and contributions are welcome!
## Deploy on Vercel
The easiest way to deploy your Next.js app is to use the [Vercel Platform](https://vercel.com/new?utm_medium=default-template&filter=next.js&utm_source=create-next-app&utm_campaign=create-next-app-readme) from the creators of Next.js.
Check out our [Next.js deployment documentation](https://nextjs.org/docs/app/building-your-application/deploying) for more details.