feat: enforce ticket ownership during work sessions

src/lib/schemas/ticket.ts

@@ -53,11 +53,22 @@ export const ticketSubcategorySummarySchema = z.object({
   categoryId: z.string().optional(),
 })
 export type TicketSubcategorySummary = z.infer<typeof ticketSubcategorySummarySchema>
-
-export const ticketCommentSchema = z.object({
-  id: z.string(),
-  author: userSummarySchema,
-  visibility: commentVisibilitySchema,
+
+export const ticketAgentWorkTotalSchema = z.object({
+  agentId: z.string(),
+  agentName: z.string().nullable().optional(),
+  agentEmail: z.string().nullable().optional(),
+  avatarUrl: z.string().nullable().optional(),
+  totalWorkedMs: z.number(),
+  internalWorkedMs: z.number().optional().default(0),
+  externalWorkedMs: z.number().optional().default(0),
+})
+export type TicketAgentWorkTotal = z.infer<typeof ticketAgentWorkTotalSchema>
+
+export const ticketCommentSchema = z.object({
+  id: z.string(),
+  author: userSummarySchema,
+  visibility: commentVisibilitySchema,
   body: z.string(),
   attachments: z
     .array(
@@ -144,11 +155,12 @@ export const ticketSchema = z.object({
           workType: z.string().optional(),
         })
         .nullable(),
+      perAgentTotals: z.array(ticketAgentWorkTotalSchema).optional(),
     })
     .nullable()
     .optional(),
-})
-export type Ticket = z.infer<typeof ticketSchema>
+})
+export type Ticket = z.infer<typeof ticketSchema>
 
 export const ticketWithDetailsSchema = ticketSchema.extend({
   description: z.string().optional(),