esdras/sistema-de-chamados
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feat: CSV exports, PDF improvements, play internal/external with hour split, roles cleanup, admin companies with 'Cliente avulso', ticket list spacing/alignment fixes, status translations and mappings

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This commit is contained in:
Esdras Renan 2025-10-07 13:42:45 -03:00
parent addd4ce6e8
commit 3bafcc5a0a
45 changed files with 1401 additions and 256 deletions
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24
src/lib/schemas/ticket.ts
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@ -5,7 +5,6 @@ export const ticketStatusSchema = z.enum([
"AWAITING_ATTENDANCE",
"PAUSED",
"RESOLVED",
"CLOSED",
])
export type TicketStatus = z.infer<typeof ticketStatusSchema>
@ -26,14 +25,21 @@ export type TicketChannel = z.infer<typeof ticketChannelSchema>
export const commentVisibilitySchema = z.enum(["PUBLIC", "INTERNAL"])
export type CommentVisibility = z.infer<typeof commentVisibilitySchema>
export const userSummarySchema = z.object({
export const userSummarySchema = z.object({
id: z.string(),
name: z.string(),
email: z.string().email(),
avatarUrl: z.string().url().optional(),
teams: z.array(z.string()).default([]),
})
export type UserSummary = z.infer<typeof userSummarySchema>
})
export type UserSummary = z.infer<typeof userSummarySchema>
export const ticketCompanySummarySchema = z.object({
id: z.string(),
name: z.string(),
isAvulso: z.boolean().optional(),
})
export type TicketCompanySummary = z.infer<typeof ticketCompanySummarySchema>
export const ticketCategorySummarySchema = z.object({
id: z.string(),
@ -88,7 +94,7 @@ export const ticketCustomFieldValueSchema = z.object({
})
export type TicketCustomFieldValue = z.infer<typeof ticketCustomFieldValueSchema>
export const ticketSchema = z.object({
export const ticketSchema = z.object({
id: z.string(),
reference: z.number(),
tenantId: z.string(),
@ -98,8 +104,9 @@ export const ticketSchema = z.object({
priority: ticketPrioritySchema,
channel: ticketChannelSchema,
queue: z.string().nullable(),
requester: userSummarySchema,
assignee: userSummarySchema.nullable(),
requester: userSummarySchema,
assignee: userSummarySchema.nullable(),
company: ticketCompanySummarySchema.optional().nullable(),
slaPolicy: z
.object({
id: z.string(),
@ -126,11 +133,14 @@ export const ticketSchema = z.object({
workSummary: z
.object({
totalWorkedMs: z.number(),
internalWorkedMs: z.number().optional().default(0),
externalWorkedMs: z.number().optional().default(0),
activeSession: z
.object({
id: z.string(),
agentId: z.string(),
startedAt: z.coerce.date(),
workType: z.string().optional(),
})
.nullable(),
})