fix: avoid Convex skip sentinel in queries

src/app/tickets/new/page.tsx

@@ -49,7 +49,7 @@ export default function NewTicketPage() {
   const queueArgs = queuesEnabled
     ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const queuesRemote = useQuery(queuesEnabled ? api.queues.summary : "skip", queueArgs)
+  const queuesRemote = useQuery(queuesEnabled ? api.queues.summary : undefined, queueArgs)
   const queues = useMemo(
     () => (Array.isArray(queuesRemote) ? (queuesRemote as TicketQueueSummary[]) : []),
     [queuesRemote]
@@ -66,10 +66,7 @@ export default function NewTicketPage() {
   const companiesArgs = directoryQueryEnabled
     ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const companiesRemote = useQuery(
+  const companiesRemote = useQuery(directoryQueryEnabled ? api.companies.list : undefined, companiesArgs)
-    directoryQueryEnabled ? api.companies.list : "skip",
-    companiesArgs
-  )
   const companies = useMemo(
     () =>
       (Array.isArray(companiesRemote) ? companiesRemote : []).map((company) => ({
@@ -83,10 +80,7 @@ export default function NewTicketPage() {
   const customersArgs = directoryQueryEnabled
     ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const customersRemote = useQuery(
+  const customersRemote = useQuery(directoryQueryEnabled ? api.users.listCustomers : undefined, customersArgs)
-    directoryQueryEnabled ? api.users.listCustomers : "skip",
-    customersArgs
-  )
   const customers = useMemo(
     () => (Array.isArray(customersRemote) ? (customersRemote as CustomerOption[]) : []),
     [customersRemote]

src/components/admin/admin-users-manager.tsx

@@ -375,8 +375,8 @@ export function AdminUsersManager({
     linkedUsers?: Array<{ id: string; email: string; name: string }>
   }
   const machinesList = useQuery(
-    convexUserId ? api.machines.listByTenant : "skip",
+    convexUserId ? api.machines.listByTenant : undefined,
-    convexUserId ? { tenantId: defaultTenantId, includeMetadata: true } : ("skip" as const)
+    convexUserId ? { tenantId: defaultTenantId, includeMetadata: true } : undefined
   ) as MachinesListItem[] | undefined
 
   const machinesByUserEmail = useMemo(() => {

src/components/admin/alerts/admin-alerts-manager.tsx

@@ -25,7 +25,7 @@ export function AdminAlertsManager() {
   }, [range])
 
   const alertsRaw = useQuery(
-    api.alerts.list,
+    convexUserId ? api.alerts.list : undefined,
     convexUserId
       ? ({
           tenantId,
@@ -34,7 +34,7 @@ export function AdminAlertsManager() {
           end,
           companyId: companyId === "all" ? undefined : (companyId as Id<"companies">),
         })
-      : "skip"
+      : undefined
   ) as Doc<"alerts">[] | undefined
 
   const alerts = useMemo(() => {
@@ -43,8 +43,8 @@ export function AdminAlertsManager() {
   }, [alertsRaw])
 
   const companies = useQuery(
-    api.companies.list,
+    convexUserId ? api.companies.list : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   return (

src/components/admin/fields/fields-manager.tsx

@@ -44,8 +44,8 @@ export function FieldsManager() {
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
 
   const fields = useQuery(
-    api.fields.list,
+    convexUserId ? api.fields.list : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as Field[] | undefined
 
   const createField = useMutation(api.fields.create)

src/components/admin/machines/admin-machine-details.client.tsx

@@ -21,11 +21,12 @@ export function AdminMachineDetailsClient({ tenantId: _tenantId, machineId }: {
   const routeMachineId = Array.isArray(params?.id) ? params?.id[0] : params?.id
   const effectiveMachineId = machineId ?? routeMachineId ?? ""
 
-  const queryArgs = effectiveMachineId
+  const canLoadMachine = Boolean(effectiveMachineId)
+  const queryArgs = canLoadMachine
     ? ({ id: effectiveMachineId as Id<"machines">, includeMetadata: true } as const)
-    : "skip"
+    : undefined
 
-  const single = useQuery(api.machines.getById, queryArgs)
+  const single = useQuery(canLoadMachine ? api.machines.getById : undefined, queryArgs)
 
   // Fallback via HTTP in caso de o Convex React demorar/ficar preso em loading
   const [fallback, setFallback] = useState<Record<string, unknown> | null | undefined>(undefined)

src/components/admin/machines/admin-machines-overview.tsx

@@ -1206,8 +1206,8 @@ export function AdminMachinesOverview({ tenantId, initialCompanyFilterSlug = "al
   const [exportError, setExportError] = useState<string | null>(null)
   const { convexUserId } = useAuth()
   const companies = useQuery(
-    convexUserId ? api.companies.list : "skip",
+    convexUserId ? api.companies.list : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : ("skip" as const)
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as Array<{ id: string; name: string; slug?: string }> | undefined
   const companyNameBySlug = useMemo(() => {
     const map = new Map<string, string>()
@@ -1698,13 +1698,13 @@ export function MachineDetails({ machine }: MachineDetailsProps) {
   const [isActiveLocal, setIsActiveLocal] = useState<boolean>(machine?.isActive ?? true)
   const isDeactivated = !isActiveLocal || effectiveStatus === "deactivated"
   const alertsHistory = useQuery(
-    machine ? api.machines.listAlerts : "skip",
+    machine ? api.machines.listAlerts : undefined,
-    machine ? { machineId: machine.id as Id<"machines">, limit: 50 } : ("skip" as const)
+    machine ? { machineId: machine.id as Id<"machines">, limit: 50 } : undefined
   ) as MachineAlertEntry[] | undefined
   const machineAlertsHistory = alertsHistory ?? []
   const openTickets = useQuery(
-    machine ? api.machines.listOpenTickets : "skip",
+    machine ? api.machines.listOpenTickets : undefined,
-    machine ? { machineId: machine.id as Id<"machines">, limit: 6 } : ("skip" as const)
+    machine ? { machineId: machine.id as Id<"machines">, limit: 6 } : undefined
   ) as MachineOpenTicketsSummary | undefined
   const machineTickets = openTickets?.tickets ?? []
   const totalOpenTickets = openTickets?.totalOpen ?? machineTickets.length

src/components/admin/machines/machine-breadcrumbs.client.tsx

@@ -21,11 +21,12 @@ type MachineBreadcrumbsProps = {
 
 export function MachineBreadcrumbs({ tenantId: _tenantId, machineId, machineHref, extra }: MachineBreadcrumbsProps) {
   const { convexUserId } = useAuth()
-  const queryArgs = machineId && convexUserId
+  const canLoadMachine = Boolean(machineId && convexUserId)
+  const queryArgs = canLoadMachine
     ? ({ id: machineId as Id<"machines">, includeMetadata: false } as const)
-    : "skip"
+    : undefined
 
-  const item = useQuery(api.machines.getById, queryArgs)
+  const item = useQuery(canLoadMachine ? api.machines.getById : undefined, queryArgs)
   const hostname = useMemo(() => item?.hostname ?? "Detalhe", [item])
   const segments = useMemo(() => {
     const trail: BreadcrumbSegment[] = [

src/components/admin/queues/queues-manager.tsx

@@ -38,12 +38,12 @@ export function QueuesManager() {
   const NO_TEAM_VALUE = "__none__"
 
   const queues = useQuery(
-    api.queues.list,
+    convexUserId ? api.queues.list : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as Queue[] | undefined
   const teams = useQuery(
-    api.teams.list,
+    convexUserId ? api.teams.list : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as TeamOption[] | undefined
 
   const createQueue = useMutation(api.queues.create)

src/components/admin/slas/slas-manager.tsx

@@ -37,8 +37,8 @@ export function SlasManager() {
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
 
   const slas = useQuery(
-    api.slas.list,
+    convexUserId ? api.slas.list : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as SlaPolicy[] | undefined
 
   const createSla = useMutation(api.slas.create)

src/components/admin/teams/teams-manager.tsx

@@ -39,12 +39,12 @@ export function TeamsManager() {
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
 
   const teams = useQuery(
-    api.teams.list,
+    convexUserId ? api.teams.list : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as Team[] | undefined
   const directory = useQuery(
-    api.teams.directory,
+    convexUserId ? api.teams.directory : undefined,
-    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as DirectoryUser[] | undefined
 
   const createTeam = useMutation(api.teams.create)

src/components/chart-area-interactive.tsx

@@ -64,12 +64,15 @@ export function ChartAreaInteractive() {
 
   const reportsEnabled = Boolean(isStaff && convexUserId)
   const report = useQuery(
-    api.reports.ticketsByChannel,
+    reportsEnabled ? api.reports.ticketsByChannel : undefined,
     reportsEnabled
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   )
-  const companies = useQuery(api.companies.list, reportsEnabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
+  const companies = useQuery(
+    reportsEnabled ? api.companies.list : undefined,
+    reportsEnabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as Array<{ id: Id<"companies">; name: string }> | undefined
   const filteredCompanies = React.useMemo(() => {
     const q = companyQuery.trim().toLowerCase()
     if (!q) return companies ?? []

src/components/charts/chart-open-priority.tsx

@@ -47,7 +47,7 @@ export function ChartOpenByPriority() {
   const enabled = Boolean(isStaff && convexUserId)
 
   const report = useQuery(
-    api.reports.backlogOverview,
+    enabled ? api.reports.backlogOverview : undefined,
     enabled
       ? ({
           tenantId,
@@ -55,12 +55,12 @@ export function ChartOpenByPriority() {
           range: timeRange,
           companyId: companyId === "all" ? undefined : (companyId as Id<"companies">),
         })
-      : "skip"
+      : undefined
   ) as { priorityCounts: Record<string, number> } | undefined
 
   const companies = useQuery(
-    api.companies.list,
+    enabled ? api.companies.list : undefined,
-    enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   if (!report) {

src/components/charts/chart-opened-resolved.tsx

@@ -31,7 +31,7 @@ export function ChartOpenedResolved() {
 
   const reportsEnabled = Boolean(isStaff && convexUserId)
   const data = useQuery(
-    api.reports.openedResolvedByDay,
+    reportsEnabled ? api.reports.openedResolvedByDay : undefined,
     reportsEnabled
       ? ({
           tenantId,
@@ -39,12 +39,12 @@ export function ChartOpenedResolved() {
           range: timeRange,
           companyId: companyId === "all" ? undefined : (companyId as Id<"companies">),
         })
-      : "skip"
+      : undefined
   ) as { rangeDays: number; series: SeriesPoint[] } | undefined
 
   const companies = useQuery(
-    api.companies.list,
+    reportsEnabled ? api.companies.list : undefined,
-    reportsEnabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    reportsEnabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   if (!data) {

src/components/charts/views-charts.tsx

@@ -29,12 +29,15 @@ function BacklogPriorityPie() {
   const { session, convexUserId, isStaff } = useAuth()
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
   const data = useQuery(
-    api.reports.backlogOverview,
+    isStaff && convexUserId ? api.reports.backlogOverview : undefined,
     isStaff && convexUserId
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   ) as { priorityCounts: Record<string, number> } | undefined
-  const companies = useQuery(api.companies.list, isStaff && convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
+  const companies = useQuery(
+    isStaff && convexUserId ? api.companies.list : undefined,
+    isStaff && convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   if (!data) return <Skeleton className="h-[300px] w-full" />
   const PRIORITY_LABELS: Record<string, string> = { LOW: "Baixa", MEDIUM: "Média", HIGH: "Alta", URGENT: "Crítica" }
@@ -109,12 +112,15 @@ function QueuesOpenBar() {
   const { session, convexUserId, isStaff } = useAuth()
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
   const data = useQuery(
-    api.reports.slaOverview,
+    isStaff && convexUserId ? api.reports.slaOverview : undefined,
     isStaff && convexUserId
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   ) as { queueBreakdown: { id: string; name: string; open: number }[] } | undefined
-  const companies = useQuery(api.companies.list, isStaff && convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
+  const companies = useQuery(
+    isStaff && convexUserId ? api.companies.list : undefined,
+    isStaff && convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   if (!data) return <Skeleton className="h-[300px] w-full" />
   const chartData = (data.queueBreakdown ?? []).map((q) => ({ queue: q.name, open: q.open }))

src/components/portal/portal-ticket-detail.tsx

@@ -73,14 +73,14 @@ export function PortalTicketDetail({ ticketId }: PortalTicketDetailProps) {
   const machineInactive = machineContext?.isActive === false
 
   const ticketRaw = useQuery(
-    api.tickets.getById,
+    convexUserId ? api.tickets.getById : undefined,
     convexUserId
       ? {
           tenantId: session?.user.tenantId ?? DEFAULT_TENANT_ID,
           id: ticketId as Id<"tickets">,
           viewerId: convexUserId as Id<"users">,
         }
-      : "skip"
+      : undefined
   )
 
   const ticket = useMemo(() => {

src/components/portal/portal-ticket-list.tsx

@@ -21,14 +21,14 @@ export function PortalTicketList() {
   const viewerId = (convexUserId ?? machineContext?.assignedUserId ?? null) as Id<"users"> | null
 
   const ticketsRaw = useQuery(
-    api.tickets.list,
+    viewerId ? api.tickets.list : undefined,
     viewerId
       ? {
           tenantId: session?.user.tenantId ?? DEFAULT_TENANT_ID,
           viewerId,
           limit: 100,
         }
-      : "skip"
+      : undefined
   )
 
   const tickets = useMemo(() => {

src/components/reports/backlog-report.tsx

@@ -44,10 +44,13 @@ export function BacklogReport() {
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
   const enabled = Boolean(isStaff && convexUserId)
   const data = useQuery(
-    api.reports.backlogOverview,
+    enabled ? api.reports.backlogOverview : undefined,
-    enabled ? { tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) } : "skip"
+    enabled ? { tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) } : undefined
   )
-  const companies = useQuery(api.companies.list, enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
+  const companies = useQuery(
+    enabled ? api.companies.list : undefined,
+    enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   const mostCriticalPriority = useMemo(() => {
     if (!data) return null

src/components/reports/company-report.tsx

@@ -62,7 +62,10 @@ export function CompanyReport() {
   const [selectedCompany, setSelectedCompany] = useState<string>("")
   const [timeRange, setTimeRange] = useState<"7d" | "30d" | "90d">("30d")
 
-  const companies = useQuery(api.companies.list, isStaff && convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as CompanyRecord[] | undefined
+  const companies = useQuery(
+    isStaff && convexUserId ? api.companies.list : undefined,
+    isStaff && convexUserId ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as CompanyRecord[] | undefined
 
   useEffect(() => {
     if (!selectedCompany && companies && companies.length > 0) {
@@ -71,7 +74,7 @@ export function CompanyReport() {
   }, [companies, selectedCompany])
 
   const report = useQuery(
-    api.reports.companyOverview,
+    selectedCompany && convexUserId && isStaff ? api.reports.companyOverview : undefined,
     selectedCompany && convexUserId && isStaff
       ? {
           tenantId,
@@ -79,7 +82,7 @@ export function CompanyReport() {
           companyId: selectedCompany as Id<"companies">,
           range: timeRange,
         }
-      : "skip"
+      : undefined
   )
 
   const isLoading = selectedCompany !== "" && report === undefined

src/components/reports/csat-report.tsx

@@ -29,12 +29,15 @@ export function CsatReport() {
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
   const enabled = Boolean(isStaff && convexUserId)
   const data = useQuery(
-    api.reports.csatOverview,
+    enabled ? api.reports.csatOverview : undefined,
     enabled
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   )
-  const companies = useQuery(api.companies.list, enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
+  const companies = useQuery(
+    enabled ? api.companies.list : undefined,
+    enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   if (!data) {
     return (

src/components/reports/hours-report.tsx

@@ -50,11 +50,14 @@ export function HoursReport() {
 
   const enabled = Boolean(isStaff && convexUserId)
   const data = useQuery(
-    api.reports.hoursByClient,
+    enabled ? api.reports.hoursByClient : undefined,
-    enabled ? { tenantId, viewerId: convexUserId as Id<"users">, range: timeRange } : "skip"
+    enabled ? { tenantId, viewerId: convexUserId as Id<"users">, range: timeRange } : undefined
   ) as { rangeDays: number; items: HoursItem[] } | undefined
 
-  const companies = useQuery(api.companies.list, enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
+  const companies = useQuery(
+    enabled ? api.companies.list : undefined,
+    enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as Array<{ id: Id<"companies">; name: string }> | undefined
   const filtered = useMemo(() => {
     const items = data?.items ?? []
     const q = query.trim().toLowerCase()

src/components/reports/sla-report.tsx

@@ -41,32 +41,35 @@ export function SlaReport() {
   const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
   const enabled = Boolean(isStaff && convexUserId)
   const data = useQuery(
-    api.reports.slaOverview,
+    enabled ? api.reports.slaOverview : undefined,
     enabled
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   )
   const agents = useQuery(
-    api.reports.agentProductivity,
+    enabled ? api.reports.agentProductivity : undefined,
     enabled
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   ) as { rangeDays: number; items: Array<{ agentId: string; name: string | null; email: string | null; open: number; resolved: number; avgFirstResponseMinutes: number | null; avgResolutionMinutes: number | null; workedHours: number }> } | undefined
 
   const openedResolved = useQuery(
-    api.reports.openedResolvedByDay,
+    enabled ? api.reports.openedResolvedByDay : undefined,
     enabled
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   ) as { rangeDays: number; series: Array<{ date: string; opened: number; resolved: number }> } | undefined
 
   const channelsSeries = useQuery(
-    api.reports.ticketsByChannel,
+    enabled ? api.reports.ticketsByChannel : undefined,
     enabled
       ? ({ tenantId, viewerId: convexUserId as Id<"users">, range: timeRange, companyId: companyId === "all" ? undefined : (companyId as Id<"companies">) })
-      : "skip"
+      : undefined
   ) as { rangeDays: number; channels: string[]; points: Array<{ date: string; values: Record<string, number> }> } | undefined
-  const companies = useQuery(api.companies.list, enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip") as Array<{ id: Id<"companies">; name: string }> | undefined
+  const companies = useQuery(
+    enabled ? api.companies.list : undefined,
+    enabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
+  ) as Array<{ id: Id<"companies">; name: string }> | undefined
 
   const queueTotal = useMemo(
     () => data?.queueBreakdown.reduce((acc: number, queue: { open: number }) => acc + queue.open, 0) ?? 0,

src/components/section-cards.tsx

@@ -34,8 +34,8 @@ export function SectionCards() {
 
   const dashboardEnabled = Boolean(isStaff && convexUserId)
   const dashboard = useQuery(
-    api.reports.dashboardOverview,
+    dashboardEnabled ? api.reports.dashboardOverview : undefined,
-    dashboardEnabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : "skip"
+    dashboardEnabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
   )
 
   const inProgressSummary = useMemo(() => {

src/components/settings/comment-templates-manager.tsx

@@ -24,8 +24,8 @@ export function CommentTemplatesManager() {
   const [activeKind, setActiveKind] = useState<"comment" | "closing">("comment")
 
   const templates = useQuery(
-    viewerId ? api.commentTemplates.list : "skip",
+    viewerId ? api.commentTemplates.list : undefined,
-    viewerId ? { tenantId, viewerId, kind: activeKind } : "skip"
+    viewerId ? { tenantId, viewerId, kind: activeKind } : undefined
   ) as
     | {
         id: Id<"commentTemplates">

src/components/tickets/close-ticket-dialog.tsx

@@ -135,7 +135,7 @@ export function CloseTicketDialog({
   const closingTemplateArgs =
     actorId && open ? { tenantId, viewerId: actorId, kind: "closing" as const } : undefined
   const closingTemplatesRemote = useQuery(
-    actorId && open ? api.commentTemplates.list : "skip",
+    actorId && open ? api.commentTemplates.list : undefined,
     closingTemplateArgs
   )
   const closingTemplates = Array.isArray(closingTemplatesRemote)

src/components/tickets/new-ticket-dialog.tsx

@@ -131,7 +131,7 @@ export function NewTicketDialog({ triggerClassName }: { triggerClassName?: strin
     : undefined
 
   useDefaultQueues(DEFAULT_TENANT_ID)
-  const queuesRemote = useQuery(queuesEnabled ? api.queues.summary : "skip", queueArgs)
+  const queuesRemote = useQuery(queuesEnabled ? api.queues.summary : undefined, queueArgs)
   const queues = useMemo(
     () => (Array.isArray(queuesRemote) ? (queuesRemote as TicketQueueSummary[]) : []),
     [queuesRemote]
@@ -148,10 +148,7 @@ export function NewTicketDialog({ triggerClassName }: { triggerClassName?: strin
   const companiesArgs = directoryQueryEnabled
     ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const companiesRemote = useQuery(
+  const companiesRemote = useQuery(directoryQueryEnabled ? api.companies.list : undefined, companiesArgs)
-    directoryQueryEnabled ? api.companies.list : "skip",
-    companiesArgs
-  )
   const companies = useMemo(
     () =>
       (Array.isArray(companiesRemote) ? companiesRemote : []).map((company) => ({
@@ -165,10 +162,7 @@ export function NewTicketDialog({ triggerClassName }: { triggerClassName?: strin
   const customersArgs = directoryQueryEnabled
     ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const customersRemote = useQuery(
+  const customersRemote = useQuery(directoryQueryEnabled ? api.users.listCustomers : undefined, customersArgs)
-    directoryQueryEnabled ? api.users.listCustomers : "skip",
-    customersArgs
-  )
   const customers = useMemo(
     () => (Array.isArray(customersRemote) ? (customersRemote as CustomerOption[]) : []),
     [customersRemote]

src/components/tickets/play-next-ticket-card.tsx

@@ -33,13 +33,13 @@ export function PlayNextTicketCard({ context }: PlayNextTicketCardProps) {
   const { convexUserId, isStaff } = useAuth()
   const queuesEnabled = Boolean(isStaff && convexUserId)
   const queueArgs = queuesEnabled ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> } : undefined
-  const queueSummaryResult = useQuery(queuesEnabled ? api.queues.summary : "skip", queueArgs)
+  const queueSummaryResult = useQuery(queuesEnabled ? api.queues.summary : undefined, queueArgs)
   const queueSummary: TicketQueueSummary[] = Array.isArray(queueSummaryResult) ? queueSummaryResult : []
   const playNext = useMutation(api.tickets.playNext)
   const [selectedQueueId, setSelectedQueueId] = useState<string | undefined>(undefined)
 
   const nextTicketFromServer = useQuery(
-    api.tickets.list,
+    convexUserId ? api.tickets.list : undefined,
     convexUserId
       ? {
           tenantId: DEFAULT_TENANT_ID,
@@ -50,7 +50,7 @@ export function PlayNextTicketCard({ context }: PlayNextTicketCardProps) {
           queueId: (selectedQueueId as Id<"queues">) || undefined,
           limit: 1,
         }
-      : "skip"
+      : undefined
   )?.[0]
   const nextTicketUi = nextTicketFromServer ? mapTicketFromServer(nextTicketFromServer as unknown) : null
 

src/components/tickets/recent-tickets-panel.tsx

@@ -77,7 +77,7 @@ export function RecentTicketsPanel() {
   const ticketsArgs = convexUserId
     ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users">, limit: 12 }
     : undefined
-  const ticketsResult = useQuery(convexUserId ? api.tickets.list : "skip", ticketsArgs)
+  const ticketsResult = useQuery(convexUserId ? api.tickets.list : undefined, ticketsArgs)
   const [enteringId, setEnteringId] = useState<string | null>(null)
   const previousIdsRef = useRef<string[]>([])
 

src/components/tickets/ticket-comments.rich.tsx

@@ -74,7 +74,7 @@ export function TicketComments({ ticket }: TicketCommentsProps) {
     convexUserId && isStaff
       ? { tenantId: ticket.tenantId, viewerId: convexUserId as Id<"users">, kind: "comment" as const }
       : undefined
-  const templatesResult = useQuery(convexUserId && isStaff ? api.commentTemplates.list : "skip", templateArgs)
+  const templatesResult = useQuery(convexUserId && isStaff ? api.commentTemplates.list : undefined, templateArgs)
   const templates = Array.isArray(templatesResult)
     ? (templatesResult as { id: string; title: string; body: string }[])
     : []

src/components/tickets/ticket-detail-view.tsx

@@ -16,18 +16,16 @@ import { useAuth } from "@/lib/auth-client";
 
 export function TicketDetailView({ id }: { id: string }) {
   const { convexUserId } = useAuth();
-  const shouldSkip = !convexUserId;
+  const canLoadTicket = Boolean(convexUserId);
-  const t = useQuery(
+  const queryArgs = canLoadTicket
-    api.tickets.getById,
+    ? {
-    shouldSkip
-      ? "skip"
-      : {
         tenantId: DEFAULT_TENANT_ID,
         id: id as Id<"tickets">,
         viewerId: convexUserId as Id<"users">,
       }
-  );
+    : undefined;
-  const isLoading = shouldSkip || t === undefined;
+  const t = useQuery(canLoadTicket ? api.tickets.getById : undefined, queryArgs);
+  const isLoading = !convexUserId || t === undefined;
 
   if (isLoading) {
     return (

src/components/tickets/ticket-queue-summary.tsx

@@ -17,7 +17,7 @@ export function TicketQueueSummaryCards({ queues }: TicketQueueSummaryProps) {
   const { convexUserId, isStaff } = useAuth()
   const enabled = Boolean(isStaff && convexUserId)
   const queueArgs = enabled ? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> } : undefined
-  const fromServer = useQuery(enabled ? api.queues.summary : "skip", queueArgs)
+  const fromServer = useQuery(enabled ? api.queues.summary : undefined, queueArgs)
   const serverData = Array.isArray(fromServer) ? fromServer : undefined
   const data: TicketQueueSummary[] = queues ?? serverData ?? []
 

src/components/tickets/ticket-summary-header.tsx

@@ -170,10 +170,7 @@ export function TicketSummaryHeader({ ticket }: TicketHeaderProps) {
   const companiesArgs = convexUserId
     ? { tenantId: ticket.tenantId, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const companiesRemote = useQuery(
+  const companiesRemote = useQuery(convexUserId ? api.companies.list : undefined, companiesArgs)
-    convexUserId ? api.companies.list : "skip",
-    companiesArgs
-  )
   const companies = useMemo(
     () =>
       (Array.isArray(companiesRemote) ? companiesRemote : []).map((company) => ({
@@ -187,10 +184,7 @@ export function TicketSummaryHeader({ ticket }: TicketHeaderProps) {
   const customersArgs = convexUserId
     ? { tenantId: ticket.tenantId, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const customersRemote = useQuery(
+  const customersRemote = useQuery(convexUserId ? api.users.listCustomers : undefined, customersArgs)
-    convexUserId ? api.users.listCustomers : "skip",
-    customersArgs
-  )
   const customers = useMemo(
     () => (Array.isArray(customersRemote) ? (customersRemote as CustomerOption[]) : []),
     [customersRemote]
@@ -199,14 +193,14 @@ export function TicketSummaryHeader({ ticket }: TicketHeaderProps) {
   const queueArgs = queuesEnabled
     ? { tenantId: ticket.tenantId, viewerId: convexUserId as Id<"users"> }
     : undefined
-  const queuesResult = useQuery(queuesEnabled ? api.queues.summary : "skip", queueArgs)
+  const queuesResult = useQuery(queuesEnabled ? api.queues.summary : undefined, queueArgs)
   const queues: TicketQueueSummary[] = Array.isArray(queuesResult) ? queuesResult : []
   const { categories, isLoading: categoriesLoading } = useTicketCategories(ticket.tenantId)
   const workSummaryArgs = convexUserId
     ? { ticketId: ticket.id as Id<"tickets">, viewerId: convexUserId as Id<"users"> }
     : undefined
   const workSummaryRemote = useQuery(
-    convexUserId ? api.tickets.workSummary : "skip",
+    convexUserId ? api.tickets.workSummary : undefined,
     workSummaryArgs
   ) as
     | {

src/components/tickets/tickets-view.tsx

@@ -66,7 +66,7 @@ export function TicketsView({ initialFilters }: TicketsViewProps = {}) {
 
   const queuesEnabled = Boolean(isStaff && convexUserId)
   const queueArgs = queuesEnabled ? { tenantId, viewerId: convexUserId as Id<"users"> } : undefined
-  const queuesResult = useQuery(queuesEnabled ? api.queues.summary : "skip", queueArgs)
+  const queuesResult = useQuery(queuesEnabled ? api.queues.summary : undefined, queueArgs)
   const queues: TicketQueueSummary[] = Array.isArray(queuesResult) ? queuesResult : []
   const agents = useQuery(api.users.listAgents, { tenantId }) as { _id: string; name: string }[] | undefined
   const ticketsArgs = convexUserId
@@ -81,7 +81,7 @@ export function TicketsView({ initialFilters }: TicketsViewProps = {}) {
         search: filters.search || undefined,
       }
     : undefined
-  const ticketsRaw = useQuery(convexUserId ? api.tickets.list : "skip", ticketsArgs)
+  const ticketsRaw = useQuery(convexUserId ? api.tickets.list : undefined, ticketsArgs)
 
   const tickets = useMemo(
     () => mapTicketsFromServerList(Array.isArray(ticketsRaw) ? (ticketsRaw as unknown[]) : []),