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feat: seed real agents and enable comment templates

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This commit is contained in:
esdrasrenan 2025-10-06 20:35:40 -03:00
parent df8c4e29bb
commit 409cbea7b9
13 changed files with 1722 additions and 29 deletions
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69
web/convex/seed.ts
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@ -61,14 +61,71 @@ export const seedDemo = mutation({
.query("users")
.withIndex("by_tenant_email", (q) => q.eq("tenantId", tenantId).eq("email", email))
.first();
if (found) return found._id;
return await ctx.db.insert("users", { tenantId, name, email, role, avatarUrl: `https://avatar.vercel.sh/${name.split(" ")[0]}` });
if (found) {
const updates: Record<string, unknown> = {};
if (found.name !== name) updates.name = name;
if ((found.role ?? "AGENT") !== role) updates.role = role;
const desiredAvatar = role === "CUSTOMER" ? found.avatarUrl ?? undefined : `https://avatar.vercel.sh/${name.split(" ")[0]}`;
if (found.avatarUrl !== desiredAvatar) updates.avatarUrl = desiredAvatar;
if (Object.keys(updates).length > 0) {
await ctx.db.patch(found._id, updates);
}
return found._id;
}
return await ctx.db.insert("users", { tenantId, name, email, role, avatarUrl: role === "CUSTOMER" ? undefined : `https://avatar.vercel.sh/${name.split(" ")[0]}` });
}
const reverId = await ensureUser("Rever", "renan.pac@paulicon.com.br");
const agenteDemoId = await ensureUser("Agente Demo", "agente.demo@sistema.dev");
const adminId = await ensureUser("Administrador", "admin@sistema.dev", "ADMIN");
const staffRoster = [
{ name: "Gabriel Oliveira", email: "gabriel.oliveira@rever.com.br" },
{ name: "George Araujo", email: "george.araujo@rever.com.br" },
{ name: "Hugo Soares", email: "hugo.soares@rever.com.br" },
{ name: "Julio Cesar", email: "julio@rever.com.br" },
{ name: "Lorena Magalhães", email: "lorena@rever.com.br" },
{ name: "Rever", email: "renan.pac@paulicon.com.br" },
{ name: "Thiago Medeiros", email: "thiago.medeiros@rever.com.br" },
{ name: "Weslei Magalhães", email: "weslei@rever.com.br" },
];
const staffIds = await Promise.all(staffRoster.map((staff) => ensureUser(staff.name, staff.email)));
const defaultAssigneeId = staffIds[0] ?? adminId;
const eduardaId = await ensureUser("Eduarda Rocha", "eduarda.rocha@example.com", "CUSTOMER");
const clienteDemoId = await ensureUser("Cliente Demo", "cliente.demo@sistema.dev", "CUSTOMER");
const templateDefinitions = [
{
title: "A Rever agradece seu contato",
body: "<p>A Rever agradece seu contato. Recebemos sua solicitação e nossa equipe já está analisando os detalhes. Retornaremos com atualizações em breve.</p>",
},
{
title: "Atualização do chamado",
body: "<p>Seu chamado foi atualizado. Caso tenha novas informações ou dúvidas, basta responder a esta mensagem.</p>",
},
{
title: "Chamado resolvido",
body: "<p>Concluímos o atendimento deste chamado. A Rever agradece a parceria e permanecemos à disposição para novos suportes.</p>",
},
];
const existingTemplates = await ctx.db
.query("commentTemplates")
.withIndex("by_tenant", (q) => q.eq("tenantId", tenantId))
.collect();
for (const definition of templateDefinitions) {
const already = existingTemplates.find((template) => template?.title === definition.title);
if (already) continue;
const timestamp = Date.now();
await ctx.db.insert("commentTemplates", {
tenantId,
title: definition.title,
body: definition.body,
createdBy: adminId,
updatedBy: adminId,
createdAt: timestamp,
updatedAt: timestamp,
});
}
// Seed a couple of tickets
const now = Date.now();
const newestRef = await ctx.db
@ -90,7 +147,7 @@ export const seedDemo = mutation({
channel: "EMAIL",
queueId: queue1,
requesterId: eduardaId,
assigneeId: reverId,
assigneeId: defaultAssigneeId,
createdAt: now - 1000 * 60 * 60 * 5,
updatedAt: now - 1000 * 60 * 10,
tags: ["portal", "cliente"],
@ -107,7 +164,7 @@ export const seedDemo = mutation({
channel: "WHATSAPP",
queueId: queue2,
requesterId: clienteDemoId,
assigneeId: agenteDemoId,
assigneeId: defaultAssigneeId,
createdAt: now - 1000 * 60 * 60 * 8,
updatedAt: now - 1000 * 60 * 30,
tags: ["Integração", "erp"],