feat: seed real agents and enable comment templates
This commit is contained in:
esdrasrenan
parent
df8c4e29bb
commit
409cbea7b9
13 changed files with 1722 additions and 29 deletions
292
web/scripts/import-convex-to-prisma.mjs
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292
web/scripts/import-convex-to-prisma.mjs
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@ -0,0 +1,292 @@
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import { PrismaClient } from "@prisma/client"
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import { ConvexHttpClient } from "convex/browser"
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const prisma = new PrismaClient()
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const tenantId = process.env.SYNC_TENANT_ID || "tenant-atlas"
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const convexUrl = process.env.NEXT_PUBLIC_CONVEX_URL || "http://127.0.0.1:3210"
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const secret = process.env.CONVEX_SYNC_SECRET
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const STAFF_ROSTER = [
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{ email: "admin@sistema.dev", name: "Administrador", role: "ADMIN" },
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{ email: "gabriel.oliveira@rever.com.br", name: "Gabriel Oliveira", role: "AGENT" },
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{ email: "george.araujo@rever.com.br", name: "George Araujo", role: "AGENT" },
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{ email: "hugo.soares@rever.com.br", name: "Hugo Soares", role: "AGENT" },
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{ email: "julio@rever.com.br", name: "Julio Cesar", role: "AGENT" },
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{ email: "lorena@rever.com.br", name: "Lorena Magalhães", role: "AGENT" },
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{ email: "renan.pac@paulicon.com.br", name: "Rever", role: "AGENT" },
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{ email: "thiago.medeiros@rever.com.br", name: "Thiago Medeiros", role: "AGENT" },
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{ email: "weslei@rever.com.br", name: "Weslei Magalhães", role: "AGENT" },
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]
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const rawDefaultAssigneeEmail = process.env.SYNC_DEFAULT_ASSIGNEE || "gabriel.oliveira@rever.com.br"
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if (!secret) {
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console.error("CONVEX_SYNC_SECRET não configurado. Configure no .env.")
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process.exit(1)
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}
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const allowedRoles = new Set(["ADMIN", "MANAGER", "AGENT", "COLLABORATOR", "CUSTOMER"])
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const client = new ConvexHttpClient(convexUrl)
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function normalizeEmail(email) {
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if (!email) return null
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return email.trim().toLowerCase()
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}
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const defaultAssigneeEmail = normalizeEmail(rawDefaultAssigneeEmail)
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function toDate(value) {
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if (!value && value !== 0) return null
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return new Date(value)
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}
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async function upsertUsers(snapshotUsers) {
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const map = new Map()
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for (const user of snapshotUsers) {
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const normalizedEmail = normalizeEmail(user.email)
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if (!normalizedEmail) continue
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const normalizedRole = (user.role ?? "CUSTOMER").toUpperCase()
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const role = allowedRoles.has(normalizedRole) ? normalizedRole : "CUSTOMER"
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const record = await prisma.user.upsert({
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where: { email: normalizedEmail },
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update: {
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name: user.name ?? normalizedEmail,
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role,
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tenantId,
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avatarUrl: user.avatarUrl ?? null,
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},
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create: {
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email: normalizedEmail,
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name: user.name ?? normalizedEmail,
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role,
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tenantId,
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avatarUrl: user.avatarUrl ?? null,
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},
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})
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map.set(normalizedEmail, record.id)
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}
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for (const staff of STAFF_ROSTER) {
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const normalizedEmail = normalizeEmail(staff.email)
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if (!normalizedEmail) continue
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const record = await prisma.user.upsert({
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where: { email: normalizedEmail },
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update: {
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name: staff.name,
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role: staff.role,
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tenantId,
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},
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create: {
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email: normalizedEmail,
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name: staff.name,
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role: staff.role,
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tenantId,
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avatarUrl: null,
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},
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})
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map.set(normalizedEmail, record.id)
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}
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const allowedStaffEmails = new Set(STAFF_ROSTER.map((staff) => normalizeEmail(staff.email)).filter(Boolean))
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const removableStaff = await prisma.user.findMany({
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where: {
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tenantId,
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role: { in: ["ADMIN", "MANAGER", "AGENT", "COLLABORATOR"] },
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email: {
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notIn: Array.from(allowedStaffEmails),
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},
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},
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})
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const fallbackAssigneeId = defaultAssigneeEmail ? map.get(defaultAssigneeEmail) ?? null : null
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for (const staff of removableStaff) {
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if (fallbackAssigneeId) {
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await prisma.ticket.updateMany({
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where: { tenantId, assigneeId: staff.id },
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data: { assigneeId: fallbackAssigneeId },
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})
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await prisma.ticketComment.updateMany({
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where: { authorId: staff.id },
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data: { authorId: fallbackAssigneeId },
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})
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}
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await prisma.user.update({
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where: { id: staff.id },
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data: {
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role: "CUSTOMER",
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},
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})
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}
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return map
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}
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async function upsertQueues(snapshotQueues) {
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const map = new Map()
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for (const queue of snapshotQueues) {
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if (!queue.slug) continue
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const record = await prisma.queue.upsert({
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where: {
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tenantId_slug: {
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tenantId,
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slug: queue.slug,
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},
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},
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update: {
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name: queue.name,
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},
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create: {
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tenantId,
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name: queue.name,
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slug: queue.slug,
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},
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})
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map.set(queue.slug, record.id)
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}
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return map
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}
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async function upsertTickets(snapshotTickets, userMap, queueMap) {
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let created = 0
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let updated = 0
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const fallbackAssigneeId = defaultAssigneeEmail ? userMap.get(defaultAssigneeEmail) ?? null : null
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for (const ticket of snapshotTickets) {
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if (!ticket.requesterEmail) continue
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const requesterId = userMap.get(normalizeEmail(ticket.requesterEmail))
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if (!requesterId) continue
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const queueId = ticket.queueSlug ? queueMap.get(ticket.queueSlug) ?? null : null
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const desiredAssigneeEmail = defaultAssigneeEmail || normalizeEmail(ticket.assigneeEmail)
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const assigneeId = desiredAssigneeEmail ? userMap.get(desiredAssigneeEmail) || fallbackAssigneeId || null : fallbackAssigneeId || null
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const existing = await prisma.ticket.findFirst({
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where: {
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tenantId,
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reference: ticket.reference,
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},
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})
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const data = {
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subject: ticket.subject,
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summary: ticket.summary ?? null,
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status: (ticket.status ?? "NEW").toUpperCase(),
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priority: (ticket.priority ?? "MEDIUM").toUpperCase(),
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channel: (ticket.channel ?? "MANUAL").toUpperCase(),
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queueId,
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requesterId,
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assigneeId,
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dueAt: toDate(ticket.dueAt),
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firstResponseAt: toDate(ticket.firstResponseAt),
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resolvedAt: toDate(ticket.resolvedAt),
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closedAt: toDate(ticket.closedAt),
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createdAt: toDate(ticket.createdAt) ?? new Date(),
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updatedAt: toDate(ticket.updatedAt) ?? new Date(),
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}
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let ticketRecord
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if (existing) {
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ticketRecord = await prisma.ticket.update({
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where: { id: existing.id },
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data,
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})
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updated += 1
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} else {
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ticketRecord = await prisma.ticket.create({
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data: {
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tenantId,
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reference: ticket.reference,
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...data,
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},
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})
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created += 1
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}
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await prisma.ticketComment.deleteMany({ where: { ticketId: ticketRecord.id } })
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await prisma.ticketEvent.deleteMany({ where: { ticketId: ticketRecord.id } })
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const commentsData = ticket.comments
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.map((comment) => {
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const authorId = comment.authorEmail ? userMap.get(normalizeEmail(comment.authorEmail)) : null
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if (!authorId) {
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return null
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}
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return {
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ticketId: ticketRecord.id,
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authorId,
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visibility: (comment.visibility ?? "INTERNAL").toUpperCase(),
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body: comment.body ?? "",
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attachments: null,
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createdAt: toDate(comment.createdAt) ?? new Date(),
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updatedAt: toDate(comment.updatedAt) ?? new Date(),
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}
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})
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.filter(Boolean)
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if (commentsData.length > 0) {
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await prisma.ticketComment.createMany({ data: commentsData })
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}
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const eventsData = ticket.events.map((event) => ({
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ticketId: ticketRecord.id,
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type: event.type ?? "UNKNOWN",
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payload: event.payload ?? {},
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createdAt: toDate(event.createdAt) ?? new Date(),
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}))
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if (eventsData.length > 0) {
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await prisma.ticketEvent.createMany({ data: eventsData })
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}
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}
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return { created, updated }
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}
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async function run() {
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console.log("Baixando snapshot do Convex...")
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const snapshot = await client.query("migrations:exportTenantSnapshot", {
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secret,
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tenantId,
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})
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console.log(`Usuários recebidos: ${snapshot.users.length}`)
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console.log(`Filas recebidas: ${snapshot.queues.length}`)
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console.log(`Tickets recebidos: ${snapshot.tickets.length}`)
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console.log("Sincronizando usuários no Prisma...")
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const userMap = await upsertUsers(snapshot.users)
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console.log(`Usuários ativos no mapa: ${userMap.size}`)
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console.log("Sincronizando filas no Prisma...")
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const queueMap = await upsertQueues(snapshot.queues)
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console.log(`Filas ativas no mapa: ${queueMap.size}`)
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console.log("Sincronizando tickets no Prisma...")
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const ticketStats = await upsertTickets(snapshot.tickets, userMap, queueMap)
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console.log(`Tickets criados: ${ticketStats.created}`)
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console.log(`Tickets atualizados: ${ticketStats.updated}`)
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}
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run()
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.catch((error) => {
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console.error("Falha ao importar dados do Convex para Prisma", error)
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process.exitCode = 1
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})
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.finally(async () => {
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await prisma.$disconnect()
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})
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@ -24,13 +24,6 @@ const defaultUsers = singleUserFromEnv ?? [
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role: "admin",
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tenantId,
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},
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{
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email: "agente.demo@sistema.dev",
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password: "agent123",
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name: "Agente Demo",
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role: "agent",
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tenantId,
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},
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{
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email: "cliente.demo@sistema.dev",
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password: "cliente123",
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@ -38,6 +31,62 @@ const defaultUsers = singleUserFromEnv ?? [
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role: "customer",
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tenantId,
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},
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{
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email: "gabriel.oliveira@rever.com.br",
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password: "agent123",
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name: "Gabriel Oliveira",
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role: "agent",
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tenantId,
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},
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{
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email: "george.araujo@rever.com.br",
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password: "agent123",
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name: "George Araujo",
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role: "agent",
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tenantId,
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},
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{
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email: "hugo.soares@rever.com.br",
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password: "agent123",
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name: "Hugo Soares",
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role: "agent",
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tenantId,
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},
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{
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email: "julio@rever.com.br",
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password: "agent123",
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name: "Julio Cesar",
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role: "agent",
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tenantId,
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},
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{
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email: "lorena@rever.com.br",
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password: "agent123",
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name: "Lorena Magalhães",
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role: "agent",
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tenantId,
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},
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{
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email: "renan.pac@paulicon.com.br",
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password: "agent123",
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name: "Rever",
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role: "agent",
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tenantId,
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},
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{
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email: "thiago.medeiros@rever.com.br",
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password: "agent123",
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name: "Thiago Medeiros",
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role: "agent",
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tenantId,
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},
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{
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email: "weslei@rever.com.br",
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password: "agent123",
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name: "Weslei Magalhães",
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role: "agent",
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tenantId,
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},
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]
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async function upsertAuthUser({ email, password, name, role, tenantId: userTenant }: (typeof defaultUsers)[number]) {
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136
web/scripts/sync-prisma-to-convex.mjs
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136
web/scripts/sync-prisma-to-convex.mjs
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@ -0,0 +1,136 @@
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import { PrismaClient } from "@prisma/client"
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import { ConvexHttpClient } from "convex/browser"
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const prisma = new PrismaClient()
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function toMillis(date) {
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return date instanceof Date ? date.getTime() : date ? new Date(date).getTime() : undefined
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}
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function normalizeString(value, fallback = "") {
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if (!value) return fallback
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return value.trim()
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}
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function slugify(value) {
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return normalizeString(value)
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.toLowerCase()
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.replace(/[^a-z0-9\s-]/g, "")
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.replace(/\s+/g, "-")
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.replace(/-+/g, "-") || undefined
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}
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async function main() {
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const tenantId = process.env.SYNC_TENANT_ID || "tenant-atlas"
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const convexUrl = process.env.NEXT_PUBLIC_CONVEX_URL || "http://127.0.0.1:3210"
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const secret = process.env.CONVEX_SYNC_SECRET
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if (!secret) {
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console.error("CONVEX_SYNC_SECRET não configurado. Configure no .env.")
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process.exit(1)
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}
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const [users, queues, tickets] = await Promise.all([
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prisma.user.findMany({
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include: {
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teams: {
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include: { team: true },
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},
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},
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}),
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prisma.queue.findMany(),
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prisma.ticket.findMany({
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include: {
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requester: true,
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assignee: true,
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queue: true,
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comments: {
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include: {
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author: true,
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},
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},
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events: true,
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},
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orderBy: { createdAt: "asc" },
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}),
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])
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const userSnapshot = users.map((user) => ({
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email: user.email,
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name: normalizeString(user.name, user.email),
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role: user.role,
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avatarUrl: user.avatarUrl ?? undefined,
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teams: user.teams
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.map((membership) => membership.team?.name)
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.filter((name) => Boolean(name) && typeof name === "string"),
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}))
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const queueSnapshot = queues.map((queue) => ({
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name: normalizeString(queue.name, queue.slug ?? queue.id),
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slug: queue.slug ? queue.slug : normalizeString(queue.name, queue.id).toLowerCase().replace(/\s+/g, "-"),
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}))
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const referenceFallbackStart = 41000
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let referenceCounter = referenceFallbackStart
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const ticketSnapshot = tickets.map((ticket) => {
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const reference = ticket.reference && ticket.reference > 0 ? ticket.reference : ++referenceCounter
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const requesterEmail = ticket.requester?.email ?? userSnapshot[0]?.email ?? "unknown@example.com"
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const assigneeEmail = ticket.assignee?.email ?? undefined
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const queueSlug = ticket.queue?.slug ?? slugify(ticket.queue?.name)
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return {
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reference,
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subject: normalizeString(ticket.subject, `Ticket ${reference}`),
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summary: ticket.summary ?? undefined,
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status: ticket.status,
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priority: ticket.priority,
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channel: ticket.channel,
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queueSlug: queueSlug ?? undefined,
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requesterEmail,
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assigneeEmail,
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dueAt: toMillis(ticket.dueAt) ?? undefined,
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firstResponseAt: toMillis(ticket.firstResponseAt) ?? undefined,
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resolvedAt: toMillis(ticket.resolvedAt) ?? undefined,
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closedAt: toMillis(ticket.closedAt) ?? undefined,
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createdAt: toMillis(ticket.createdAt) ?? Date.now(),
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updatedAt: toMillis(ticket.updatedAt) ?? Date.now(),
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tags: Array.isArray(ticket.tags) ? ticket.tags : undefined,
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comments: ticket.comments.map((comment) => ({
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authorEmail: comment.author?.email ?? requesterEmail,
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visibility: comment.visibility,
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body: comment.body,
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createdAt: toMillis(comment.createdAt) ?? Date.now(),
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updatedAt: toMillis(comment.updatedAt) ?? Date.now(),
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})),
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events: ticket.events.map((event) => ({
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type: event.type,
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payload: event.payload ?? {},
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createdAt: toMillis(event.createdAt) ?? Date.now(),
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})),
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}
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})
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|
||||
const client = new ConvexHttpClient(convexUrl)
|
||||
|
||||
const result = await client.mutation("migrations:importPrismaSnapshot", {
|
||||
secret,
|
||||
snapshot: {
|
||||
tenantId,
|
||||
users: userSnapshot,
|
||||
queues: queueSnapshot,
|
||||
tickets: ticketSnapshot,
|
||||
},
|
||||
})
|
||||
|
||||
console.log("Sincronização concluída:", result)
|
||||
}
|
||||
|
||||
main()
|
||||
.catch((error) => {
|
||||
console.error(error)
|
||||
process.exitCode = 1
|
||||
})
|
||||
.finally(async () => {
|
||||
await prisma.$disconnect()
|
||||
})
|
||||
Loading…
Add table
Add a link
Reference in a new issue