Permite selecionar solicitante e empresa nos tickets

This commit is contained in:
codex-bot 2025-10-23 17:47:23 -03:00
parent 25321224a6
commit 4aee7d7719
6 changed files with 817 additions and 11 deletions

View file

@ -26,6 +26,22 @@ import {
} from "@/components/tickets/priority-select"
import { CategorySelectFields } from "@/components/tickets/category-select"
type CustomerOption = {
id: string
name: string
email: string
role: string
companyId: string | null
companyName: string | null
companyIsAvulso: boolean
avatarUrl: string | null
}
const ALL_COMPANIES_VALUE = "__all__"
const NO_COMPANY_VALUE = "__no_company__"
const NO_REQUESTER_VALUE = "__no_requester__"
export default function NewTicketPage() {
const router = useRouter()
const { convexUserId, isStaff, role } = useAuth()
@ -46,6 +62,31 @@ export default function NewTicketPage() {
[staffRaw]
)
const directoryQueryEnabled = queuesEnabled && Boolean(convexUserId)
const companiesRaw = useQuery(
directoryQueryEnabled ? api.companies.list : "skip",
directoryQueryEnabled
? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
: "skip"
) as Array<{ id: string; name: string; slug?: string | null }> | undefined
const companies = useMemo(
() =>
(companiesRaw ?? []).map((company) => ({
id: String(company.id),
name: company.name,
slug: company.slug ?? null,
})),
[companiesRaw]
)
const customersRaw = useQuery(
directoryQueryEnabled ? api.users.listCustomers : "skip",
directoryQueryEnabled
? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
: "skip"
) as CustomerOption[] | undefined
const customers = useMemo(() => customersRaw ?? [], [customersRaw])
const [subject, setSubject] = useState("")
const [summary, setSummary] = useState("")
const [priority, setPriority] = useState<TicketPriority>("MEDIUM")
@ -62,9 +103,91 @@ export default function NewTicketPage() {
const [descriptionError, setDescriptionError] = useState<string | null>(null)
const [assigneeInitialized, setAssigneeInitialized] = useState(false)
const [companyFilter, setCompanyFilter] = useState<string>(ALL_COMPANIES_VALUE)
const [requesterId, setRequesterId] = useState<string | null>(convexUserId)
const [requesterError, setRequesterError] = useState<string | null>(null)
const [customersInitialized, setCustomersInitialized] = useState(false)
const queueOptions = useMemo(() => queues.map((q) => q.name), [queues])
const assigneeSelectValue = assigneeId ?? "NONE"
const companyOptions = useMemo(() => {
const map = new Map<string, { id: string; name: string; isAvulso?: boolean }>()
companies.forEach((company) => {
map.set(company.id, { id: company.id, name: company.name, isAvulso: false })
})
customers.forEach((customer) => {
if (customer.companyId && !map.has(customer.companyId)) {
map.set(customer.companyId, {
id: customer.companyId,
name: customer.companyName ?? "Empresa sem nome",
isAvulso: customer.companyIsAvulso,
})
}
})
const includeNoCompany = customers.some((customer) => !customer.companyId)
const result: Array<{ id: string; name: string; isAvulso?: boolean }> = [
{ id: ALL_COMPANIES_VALUE, name: "Todas as empresas" },
]
if (includeNoCompany) {
result.push({ id: NO_COMPANY_VALUE, name: "Sem empresa" })
}
const sorted = Array.from(map.values()).sort((a, b) => a.name.localeCompare(b.name, "pt-BR"))
return [...result, ...sorted]
}, [companies, customers])
const filteredCustomers = useMemo(() => {
if (companyFilter === ALL_COMPANIES_VALUE) return customers
if (companyFilter === NO_COMPANY_VALUE) {
return customers.filter((customer) => !customer.companyId)
}
return customers.filter((customer) => customer.companyId === companyFilter)
}, [companyFilter, customers])
useEffect(() => {
if (customersInitialized) return
if (!customers.length) return
let initialRequester = requesterId
if (!initialRequester || !customers.some((customer) => customer.id === initialRequester)) {
if (convexUserId && customers.some((customer) => customer.id === convexUserId)) {
initialRequester = convexUserId
} else {
initialRequester = customers[0]?.id ?? null
}
}
if (initialRequester) {
setRequesterId(initialRequester)
const selected = customers.find((customer) => customer.id === initialRequester)
if (selected?.companyId) {
setCompanyFilter(selected.companyId)
} else if (selected) {
setCompanyFilter(NO_COMPANY_VALUE)
}
}
setCustomersInitialized(true)
}, [customersInitialized, customers, requesterId, convexUserId])
useEffect(() => {
if (!customersInitialized) return
const available = filteredCustomers
if (available.length === 0) {
if (requesterId !== null) {
setRequesterId(null)
}
return
}
if (!requesterId || !available.some((customer) => customer.id === requesterId)) {
setRequesterId(available[0].id)
}
}, [filteredCustomers, customersInitialized, requesterId])
useEffect(() => {
if (requesterId && requesterError) {
setRequesterError(null)
}
}, [requesterId, requesterError])
useEffect(() => {
if (assigneeInitialized) return
if (!convexUserId) return
@ -112,12 +235,19 @@ export default function NewTicketPage() {
}
setDescriptionError(null)
if (!requesterId) {
setRequesterError("Selecione um solicitante.")
toast.error("Selecione um solicitante para o chamado.")
return
}
setLoading(true)
toast.loading("Criando ticket...", { id: "create-ticket" })
try {
const selQueue = queues.find((q) => q.name === queueName)
const queueId = selQueue ? (selQueue.id as Id<"queues">) : undefined
const assigneeToSend = assigneeId ? (assigneeId as Id<"users">) : undefined
const requesterToSend = requesterId as Id<"users">
const id = await create({
actorId: convexUserId as Id<"users">,
tenantId: DEFAULT_TENANT_ID,
@ -126,7 +256,7 @@ export default function NewTicketPage() {
priority,
channel,
queueId,
requesterId: convexUserId as Id<"users">,
requesterId: requesterToSend,
assigneeId: assigneeToSend,
categoryId: categoryId as Id<"ticketCategories">,
subcategoryId: subcategoryId as Id<"ticketSubcategories">,
@ -210,6 +340,76 @@ export default function NewTicketPage() {
/>
{descriptionError ? <p className="text-xs font-medium text-red-500">{descriptionError}</p> : null}
</div>
<div className="grid gap-4 md:grid-cols-2">
<div className="space-y-2">
<label className="text-sm font-medium text-neutral-700" htmlFor="company">
Empresa
</label>
<Select
value={companyFilter}
onValueChange={(value) => {
setCompanyFilter(value)
setRequesterError(null)
}}
>
<SelectTrigger className={selectTriggerClass}>
<SelectValue placeholder="Selecionar empresa" />
</SelectTrigger>
<SelectContent className="rounded-xl border border-slate-200 bg-white text-neutral-800 shadow-sm">
{companyOptions.map((option) => (
<SelectItem key={option.id} value={option.id} className={selectItemClass}>
{option.name}
</SelectItem>
))}
</SelectContent>
</Select>
</div>
<div className="space-y-2">
<label className="flex items-center gap-1 text-sm font-medium text-neutral-700" htmlFor="requester">
Solicitante <span className="text-red-500">*</span>
</label>
<Select
value={requesterId ?? NO_REQUESTER_VALUE}
onValueChange={(value) => {
if (value === NO_REQUESTER_VALUE) {
setRequesterId(null)
} else {
setRequesterId(value)
}
}}
disabled={filteredCustomers.length === 0}
>
<SelectTrigger className={selectTriggerClass}>
<SelectValue
placeholder={filteredCustomers.length === 0 ? "Nenhum usuário disponível" : "Selecionar solicitante"}
/>
</SelectTrigger>
<SelectContent className="max-h-64 rounded-xl border border-slate-200 bg-white text-neutral-800 shadow-sm">
{filteredCustomers.length === 0 ? (
<SelectItem value={NO_REQUESTER_VALUE} disabled className={selectItemClass}>
Nenhum usuário disponível
</SelectItem>
) : (
filteredCustomers.map((customer) => (
<SelectItem key={customer.id} value={customer.id} className={selectItemClass}>
<div className="flex flex-col">
<span className="font-medium">{customer.name}</span>
<span className="text-xs text-neutral-500">{customer.email}</span>
</div>
</SelectItem>
))
)}
</SelectContent>
</Select>
{filteredCustomers.length === 0 ? (
<p className="text-xs text-neutral-500">
Nenhum colaborador disponível para a empresa selecionada.
</p>
) : null}
{requesterError ? <p className="text-xs font-medium text-red-500">{requesterError}</p> : null}
</div>
</div>
<div className="space-y-2">
<CategorySelectFields
tenantId={DEFAULT_TENANT_ID}