feat: improve quick actions and remote access

src/hooks/use-ticket-remote-access.ts

@@ -0,0 +1,98 @@
+"use client"
+
+import { useCallback, useMemo } from "react"
+import { useQuery } from "convex/react"
+import { toast } from "sonner"
+
+import { api } from "@/convex/_generated/api"
+import type { Id } from "@/convex/_generated/dataModel"
+import { useAuth } from "@/lib/auth-client"
+import type { TicketWithDetails } from "@/lib/schemas/ticket"
+import {
+  buildRustDeskUri,
+  isRustDeskAccess,
+  normalizeDeviceRemoteAccessList,
+  type DeviceRemoteAccessEntry,
+} from "@/components/admin/devices/admin-devices-overview"
+import { DEVICE_STATUS_LABELS, resolveDeviceStatus } from "@/lib/device-status"
+
+type RemoteAccessResult = {
+  canShowRemoteAccess: boolean
+  primaryRemoteAccess: DeviceRemoteAccessEntry | null
+  statusKey: string
+  statusLabel: string
+  hostname: string | null
+  connect: () => void
+}
+
+export function useTicketRemoteAccess(ticket: TicketWithDetails): RemoteAccessResult {
+  const { isStaff } = useAuth()
+  const machineId = ticket.machine?.id ?? null
+  const canQueryDevice = isStaff && Boolean(machineId)
+
+  const deviceRecord = useQuery(
+    api.devices.getById,
+    canQueryDevice
+      ? ({
+          id: machineId as Id<"machines">,
+          includeMetadata: true,
+        } as const)
+      : "skip"
+  ) as Record<string, unknown> | null | undefined
+
+  const remoteAccessEntries = useMemo(() => {
+    if (!deviceRecord) return []
+    const source = (deviceRecord as { remoteAccess?: unknown }).remoteAccess
+    return normalizeDeviceRemoteAccessList(source)
+  }, [deviceRecord])
+
+  const primaryRemoteAccess = useMemo(
+    () => remoteAccessEntries.find((entry) => isRustDeskAccess(entry)) ?? null,
+    [remoteAccessEntries]
+  )
+
+  const hostname =
+    ticket.machine?.hostname ?? ((deviceRecord as { hostname?: string | null })?.hostname ?? null)
+
+  const statusKey = useMemo(() => {
+    if (deviceRecord && typeof deviceRecord === "object") {
+      return resolveDeviceStatus(
+        deviceRecord as { status?: string | null; lastHeartbeatAt?: number | null; isActive?: boolean | null }
+      )
+    }
+    const fallback = ticket.machine?.status
+    return typeof fallback === "string" && fallback.length > 0 ? fallback.toLowerCase() : "unknown"
+  }, [deviceRecord, ticket.machine?.status])
+
+  const handleConnect = useCallback(() => {
+    if (!primaryRemoteAccess) {
+      toast.error("Nenhum acesso remoto RustDesk cadastrado para esta máquina.")
+      return
+    }
+    const link = buildRustDeskUri(primaryRemoteAccess)
+    if (!link) {
+      toast.error("Não foi possível montar o link do RustDesk (ID ou senha ausentes).")
+      return
+    }
+    if (typeof window === "undefined") {
+      toast.error("A conexão direta só funciona no navegador.")
+      return
+    }
+    try {
+      window.location.href = link
+      toast.success("Abrindo o RustDesk...")
+    } catch (error) {
+      console.error(error)
+      toast.error("Não foi possível acionar o RustDesk neste dispositivo.")
+    }
+  }, [primaryRemoteAccess])
+
+  return {
+    canShowRemoteAccess: Boolean(canQueryDevice),
+    primaryRemoteAccess,
+    statusKey,
+    statusLabel: DEVICE_STATUS_LABELS[statusKey] ?? statusKey,
+    hostname,
+    connect: handleConnect,
+  }
+}