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feat(portal): enable ticket reopen and improve loading UX

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Esdras Renan 2025-11-14 13:08:59 -03:00
parent 8b905dc467
commit 50a80f5244
4 changed files with 40 additions and 10 deletions
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9
src/lib/mappers/ticket.ts
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@ -113,6 +113,9 @@ const serverTicketSchema = z.object({
dueAt: z.number().nullable().optional(),
firstResponseAt: z.number().nullable().optional(),
resolvedAt: z.number().nullable().optional(),
reopenDeadline: z.number().nullable().optional(),
reopenWindowDays: z.number().nullable().optional(),
reopenedAt: z.number().nullable().optional(),
updatedAt: z.number(),
createdAt: z.number(),
tags: z.array(z.string()).default([]).optional(),
@ -258,6 +261,9 @@ export function mapTicketFromServer(input: unknown) {
dueAt: s.dueAt ? new Date(s.dueAt) : null,
firstResponseAt: s.firstResponseAt ? new Date(s.firstResponseAt) : null,
resolvedAt: s.resolvedAt ? new Date(s.resolvedAt) : null,
reopenDeadline: typeof s.reopenDeadline === "number" ? s.reopenDeadline : null,
reopenWindowDays: typeof s.reopenWindowDays === "number" ? s.reopenWindowDays : null,
reopenedAt: typeof s.reopenedAt === "number" ? s.reopenedAt : null,
csatScore: typeof csatScore === "number" ? csatScore : null,
csatMaxScore: typeof csatMaxScore === "number" ? csatMaxScore : null,
csatComment: typeof csatComment === "string" && csatComment.trim().length > 0 ? csatComment.trim() : null,
@ -356,6 +362,9 @@ export function mapTicketWithDetailsFromServer(input: unknown) {
dueAt: base.dueAt ? new Date(base.dueAt) : null,
firstResponseAt: base.firstResponseAt ? new Date(base.firstResponseAt) : null,
resolvedAt: base.resolvedAt ? new Date(base.resolvedAt) : null,
reopenDeadline: typeof base.reopenDeadline === "number" ? base.reopenDeadline : null,
reopenWindowDays: typeof base.reopenWindowDays === "number" ? base.reopenWindowDays : null,
reopenedAt: typeof base.reopenedAt === "number" ? base.reopenedAt : null,
csatScore: typeof csatScore === "number" ? csatScore : null,
csatMaxScore: typeof csatMaxScore === "number" ? csatMaxScore : null,
csatComment: typeof csatComment === "string" && csatComment.trim().length > 0 ? csatComment.trim() : null,