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refactor: quality workflow, docs, tests

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Esdras Renan 2025-10-16 19:14:46 -03:00
parent a9caf36b01
commit 68ace0a858
27 changed files with 758 additions and 330 deletions
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28
convex/tickets.ts
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@ -347,7 +347,7 @@ export const list = query({
priority: t.priority,
channel: t.channel,
queue: queueName,
company: company ? { id: company._id, name: company.name, isAvulso: (company as any).isAvulso ?? false } : null,
company: company ? { id: company._id, name: company.name, isAvulso: company.isAvulso ?? false } : null,
requester: requester && {
id: requester._id,
name: requester.name,
@ -377,14 +377,14 @@ export const list = query({
subcategory: subcategorySummary,
workSummary: {
totalWorkedMs: t.totalWorkedMs ?? 0,
internalWorkedMs: (t as any).internalWorkedMs ?? 0,
externalWorkedMs: (t as any).externalWorkedMs ?? 0,
internalWorkedMs: t.internalWorkedMs ?? 0,
externalWorkedMs: t.externalWorkedMs ?? 0,
activeSession: activeSession
? {
id: activeSession._id,
agentId: activeSession.agentId,
startedAt: activeSession.startedAt,
workType: (activeSession as any).workType ?? "INTERNAL",
workType: activeSession.workType ?? "INTERNAL",
}
: null,
},
@ -525,7 +525,7 @@ export const getById = query({
priority: t.priority,
channel: t.channel,
queue: queueName,
company: company ? { id: company._id, name: company.name, isAvulso: (company as any).isAvulso ?? false } : null,
company: company ? { id: company._id, name: company.name, isAvulso: company.isAvulso ?? false } : null,
requester: requester && {
id: requester._id,
name: requester.name,
@ -566,14 +566,14 @@ export const getById = query({
: null,
workSummary: {
totalWorkedMs: t.totalWorkedMs ?? 0,
internalWorkedMs: (t as any).internalWorkedMs ?? 0,
externalWorkedMs: (t as any).externalWorkedMs ?? 0,
internalWorkedMs: t.internalWorkedMs ?? 0,
externalWorkedMs: t.externalWorkedMs ?? 0,
activeSession: activeSession
? {
id: activeSession._id,
agentId: activeSession.agentId,
startedAt: activeSession.startedAt,
workType: (activeSession as any).workType ?? "INTERNAL",
workType: activeSession.workType ?? "INTERNAL",
}
: null,
},
@ -1130,14 +1130,14 @@ export const workSummary = query({
return {
ticketId,
totalWorkedMs: ticket.totalWorkedMs ?? 0,
internalWorkedMs: (ticket as any).internalWorkedMs ?? 0,
externalWorkedMs: (ticket as any).externalWorkedMs ?? 0,
internalWorkedMs: ticket.internalWorkedMs ?? 0,
externalWorkedMs: ticket.externalWorkedMs ?? 0,
activeSession: activeSession
? {
id: activeSession._id,
agentId: activeSession.agentId,
startedAt: activeSession.startedAt,
workType: (activeSession as any).workType ?? "INTERNAL",
workType: activeSession.workType ?? "INTERNAL",
}
: null,
}
@ -1275,7 +1275,7 @@ export const pauseWork = mutation({
pauseNote: note ?? "",
})
const sessionType = ((session as any).workType ?? "INTERNAL").toUpperCase()
const sessionType = (session.workType ?? "INTERNAL").toUpperCase()
const deltaInternal = sessionType === "INTERNAL" ? durationMs : 0
const deltaExternal = sessionType === "EXTERNAL" ? durationMs : 0
@ -1283,8 +1283,8 @@ export const pauseWork = mutation({
working: false,
activeSessionId: undefined,
totalWorkedMs: (ticket.totalWorkedMs ?? 0) + durationMs,
internalWorkedMs: ((ticket as any).internalWorkedMs ?? 0) + deltaInternal,
externalWorkedMs: ((ticket as any).externalWorkedMs ?? 0) + deltaExternal,
internalWorkedMs: (ticket.internalWorkedMs ?? 0) + deltaInternal,
externalWorkedMs: (ticket.externalWorkedMs ?? 0) + deltaExternal,
updatedAt: now,
})