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feat(ui,tickets): aplicar visual Rever (badges revertidas), header com play/pause, edição inline com cancelar, empty states e toasts centralizados; novas mutations Convex (updateSubject/updateSummary/toggleWork)

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esdrasrenan 2025-10-04 17:13:13 -03:00
parent 881bb7bfdd
commit 6c57c691f3
14 changed files with 512 additions and 307 deletions
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54
web/convex/tickets.ts
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@ -220,6 +220,7 @@ export const create = mutation({
queueId: args.queueId,
requesterId: args.requesterId,
assigneeId: undefined,
working: false,
createdAt: now,
updatedAt: now,
firstResponseAt: undefined,
@ -348,6 +349,59 @@ export const updatePriority = mutation({
},
});
export const toggleWork = mutation({
args: { ticketId: v.id("tickets"), actorId: v.id("users") },
handler: async (ctx, { ticketId, actorId }) => {
const t = await ctx.db.get(ticketId)
if (!t) return
const now = Date.now()
const next = !(t.working ?? false)
await ctx.db.patch(ticketId, { working: next, updatedAt: now })
const actor = (await ctx.db.get(actorId)) as Doc<"users"> | null
await ctx.db.insert("ticketEvents", {
ticketId,
type: next ? "WORK_STARTED" : "WORK_PAUSED",
payload: { actorId, actorName: actor?.name, actorAvatar: actor?.avatarUrl },
createdAt: now,
})
return next
},
})
export const updateSubject = mutation({
args: { ticketId: v.id("tickets"), subject: v.string(), actorId: v.id("users") },
handler: async (ctx, { ticketId, subject, actorId }) => {
const now = Date.now();
const t = await ctx.db.get(ticketId);
if (!t) return;
await ctx.db.patch(ticketId, { subject, updatedAt: now });
const actor = await ctx.db.get(actorId);
await ctx.db.insert("ticketEvents", {
ticketId,
type: "SUBJECT_CHANGED",
payload: { from: t.subject, to: subject, actorId, actorName: (actor as Doc<"users"> | null)?.name, actorAvatar: (actor as Doc<"users"> | null)?.avatarUrl },
createdAt: now,
});
},
});
export const updateSummary = mutation({
args: { ticketId: v.id("tickets"), summary: v.optional(v.string()), actorId: v.id("users") },
handler: async (ctx, { ticketId, summary, actorId }) => {
const now = Date.now();
const t = await ctx.db.get(ticketId);
if (!t) return;
await ctx.db.patch(ticketId, { summary, updatedAt: now });
const actor = await ctx.db.get(actorId);
await ctx.db.insert("ticketEvents", {
ticketId,
type: "SUMMARY_CHANGED",
payload: { actorId, actorName: (actor as Doc<"users"> | null)?.name, actorAvatar: (actor as Doc<"users"> | null)?.avatarUrl },
createdAt: now,
});
},
});
export const playNext = mutation({
args: {
tenantId: v.string(),