feat: checklists em tickets + automações
- Adiciona checklist no ticket (itens obrigatórios/opcionais) e bloqueia encerramento com pendências\n- Cria templates de checklist (globais/por empresa) + tela em /settings/checklists\n- Nova ação de automação: aplicar template de checklist\n- Corrige crash do Select (value vazio), warnings de Dialog e dimensionamento de charts\n- Ajusta SMTP (STARTTLS) e melhora teste de integração
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esdrasrenan
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27 changed files with 2685 additions and 226 deletions
259
convex/checklistTemplates.ts
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259
convex/checklistTemplates.ts
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import { ConvexError, v } from "convex/values"
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import type { Doc, Id } from "./_generated/dataModel"
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import { mutation, query } from "./_generated/server"
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import { requireAdmin, requireStaff } from "./rbac"
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import { normalizeChecklistText } from "./ticketChecklist"
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function normalizeTemplateName(input: string) {
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return input.trim()
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}
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function normalizeTemplateDescription(input: string | null | undefined) {
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const text = (input ?? "").trim()
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return text.length > 0 ? text : null
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}
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function normalizeTemplateItems(
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raw: Array<{ id?: string; text: string; required?: boolean }>,
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options: { generateId?: () => string }
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) {
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if (!Array.isArray(raw) || raw.length === 0) {
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throw new ConvexError("Adicione pelo menos um item no checklist.")
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}
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const generateId = options.generateId ?? (() => crypto.randomUUID())
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const seen = new Set<string>()
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const items: Array<{ id: string; text: string; required?: boolean }> = []
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for (const entry of raw) {
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const id = String(entry.id ?? "").trim() || generateId()
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if (seen.has(id)) {
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throw new ConvexError("Itens do checklist com IDs duplicados.")
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}
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seen.add(id)
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const text = normalizeChecklistText(entry.text)
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if (!text) {
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throw new ConvexError("Todos os itens do checklist precisam ter um texto.")
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}
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if (text.length > 240) {
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throw new ConvexError("Item do checklist muito longo (máx. 240 caracteres).")
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}
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const required = typeof entry.required === "boolean" ? entry.required : true
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items.push({ id, text, required })
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}
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return items
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}
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function mapTemplate(template: Doc<"ticketChecklistTemplates">, company: Doc<"companies"> | null) {
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return {
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id: template._id,
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name: template.name,
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description: template.description ?? "",
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company: company ? { id: company._id, name: company.name } : null,
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items: (template.items ?? []).map((item) => ({
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id: item.id,
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text: item.text,
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required: typeof item.required === "boolean" ? item.required : true,
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})),
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isArchived: Boolean(template.isArchived),
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createdAt: template.createdAt,
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updatedAt: template.updatedAt,
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}
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}
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export const listActive = query({
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args: {
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tenantId: v.string(),
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viewerId: v.id("users"),
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companyId: v.optional(v.id("companies")),
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},
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handler: async (ctx, { tenantId, viewerId, companyId }) => {
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await requireStaff(ctx, viewerId, tenantId)
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const templates = await ctx.db
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.query("ticketChecklistTemplates")
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.withIndex("by_tenant", (q) => q.eq("tenantId", tenantId))
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.take(200)
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const filtered = templates.filter((tpl) => {
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if (tpl.isArchived === true) return false
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if (!companyId) return true
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return !tpl.companyId || String(tpl.companyId) === String(companyId)
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})
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const companiesToHydrate = new Map<string, Id<"companies">>()
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for (const tpl of filtered) {
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if (tpl.companyId) {
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companiesToHydrate.set(String(tpl.companyId), tpl.companyId)
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}
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}
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const companyMap = new Map<string, Doc<"companies">>()
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for (const id of companiesToHydrate.values()) {
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const company = await ctx.db.get(id)
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if (company && company.tenantId === tenantId) {
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companyMap.set(String(id), company as Doc<"companies">)
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}
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}
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return filtered
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.sort((a, b) => {
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const aSpecific = a.companyId ? 1 : 0
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const bSpecific = b.companyId ? 1 : 0
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if (aSpecific !== bSpecific) return bSpecific - aSpecific
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return (a.name ?? "").localeCompare(b.name ?? "", "pt-BR")
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})
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.map((tpl) => mapTemplate(tpl, tpl.companyId ? (companyMap.get(String(tpl.companyId)) ?? null) : null))
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},
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})
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export const list = query({
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args: {
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tenantId: v.string(),
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viewerId: v.id("users"),
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includeArchived: v.optional(v.boolean()),
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},
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handler: async (ctx, { tenantId, viewerId, includeArchived }) => {
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await requireAdmin(ctx, viewerId, tenantId)
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const templates = await ctx.db
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.query("ticketChecklistTemplates")
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.withIndex("by_tenant", (q) => q.eq("tenantId", tenantId))
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.take(500)
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const filtered = templates.filter((tpl) => includeArchived || tpl.isArchived !== true)
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const companiesToHydrate = new Map<string, Id<"companies">>()
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for (const tpl of filtered) {
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if (tpl.companyId) {
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companiesToHydrate.set(String(tpl.companyId), tpl.companyId)
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}
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}
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const companyMap = new Map<string, Doc<"companies">>()
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for (const id of companiesToHydrate.values()) {
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const company = await ctx.db.get(id)
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if (company && company.tenantId === tenantId) {
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companyMap.set(String(id), company as Doc<"companies">)
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}
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}
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return filtered
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.sort((a, b) => {
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const aSpecific = a.companyId ? 1 : 0
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const bSpecific = b.companyId ? 1 : 0
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if (aSpecific !== bSpecific) return bSpecific - aSpecific
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return (a.name ?? "").localeCompare(b.name ?? "", "pt-BR")
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})
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.map((tpl) => mapTemplate(tpl, tpl.companyId ? (companyMap.get(String(tpl.companyId)) ?? null) : null))
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},
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})
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export const create = mutation({
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args: {
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tenantId: v.string(),
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actorId: v.id("users"),
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name: v.string(),
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description: v.optional(v.string()),
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companyId: v.optional(v.id("companies")),
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items: v.array(
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v.object({
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id: v.optional(v.string()),
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text: v.string(),
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required: v.optional(v.boolean()),
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}),
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),
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},
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handler: async (ctx, { tenantId, actorId, name, description, companyId, items }) => {
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await requireAdmin(ctx, actorId, tenantId)
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const normalizedName = normalizeTemplateName(name)
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if (normalizedName.length < 3) {
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throw new ConvexError("Informe um nome com pelo menos 3 caracteres.")
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}
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if (companyId) {
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const company = await ctx.db.get(companyId)
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if (!company || company.tenantId !== tenantId) {
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throw new ConvexError("Empresa inválida para o template.")
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}
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}
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const normalizedItems = normalizeTemplateItems(items, {})
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const normalizedDescription = normalizeTemplateDescription(description)
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const now = Date.now()
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return ctx.db.insert("ticketChecklistTemplates", {
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tenantId,
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name: normalizedName,
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description: normalizedDescription ?? undefined,
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companyId: companyId ?? undefined,
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items: normalizedItems,
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isArchived: false,
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createdAt: now,
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updatedAt: now,
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createdBy: actorId,
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updatedBy: actorId,
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})
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},
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})
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export const update = mutation({
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args: {
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tenantId: v.string(),
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actorId: v.id("users"),
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templateId: v.id("ticketChecklistTemplates"),
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name: v.string(),
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description: v.optional(v.string()),
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companyId: v.optional(v.id("companies")),
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items: v.array(
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v.object({
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id: v.optional(v.string()),
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text: v.string(),
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required: v.optional(v.boolean()),
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}),
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),
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isArchived: v.optional(v.boolean()),
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},
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handler: async (ctx, { tenantId, actorId, templateId, name, description, companyId, items, isArchived }) => {
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await requireAdmin(ctx, actorId, tenantId)
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const existing = await ctx.db.get(templateId)
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if (!existing || existing.tenantId !== tenantId) {
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throw new ConvexError("Template de checklist não encontrado.")
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}
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const normalizedName = normalizeTemplateName(name)
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if (normalizedName.length < 3) {
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throw new ConvexError("Informe um nome com pelo menos 3 caracteres.")
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}
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if (companyId) {
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const company = await ctx.db.get(companyId)
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if (!company || company.tenantId !== tenantId) {
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throw new ConvexError("Empresa inválida para o template.")
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}
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}
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const normalizedItems = normalizeTemplateItems(items, {})
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const normalizedDescription = normalizeTemplateDescription(description)
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const nextArchived = typeof isArchived === "boolean" ? isArchived : Boolean(existing.isArchived)
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const now = Date.now()
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await ctx.db.patch(templateId, {
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name: normalizedName,
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description: normalizedDescription ?? undefined,
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companyId: companyId ?? undefined,
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items: normalizedItems,
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isArchived: nextArchived,
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updatedAt: now,
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updatedBy: actorId,
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})
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return { ok: true }
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},
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})
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