feat: automações de tickets e testes de regressão

convex/tickets.ts

@@ -7,6 +7,7 @@ import { ConvexError, v } from "convex/values";
 import { Id, type Doc, type TableNames } from "./_generated/dataModel";
 
 import { requireAdmin, requireStaff, requireUser } from "./rbac";
+import { runTicketAutomationsForEvent } from "./automations";
 import {
   OPTIONAL_ADMISSION_FIELD_KEYS,
   TICKET_FORM_CONFIG,
@@ -2412,6 +2413,12 @@ export const create = mutation({
       })
     }
 
+    await runTicketAutomationsForEvent(ctx, {
+      tenantId: args.tenantId,
+      ticketId: id,
+      eventType: "TICKET_CREATED",
+    })
+
     return id;
   },
 });
@@ -2546,6 +2553,13 @@ export const addComment = mutation({
     } catch (e) {
       console.warn("[tickets] Falha ao agendar e-mail de comentário", e)
     }
+
+    await runTicketAutomationsForEvent(ctx, {
+      tenantId: ticketDoc.tenantId,
+      ticketId: args.ticketId,
+      eventType: "COMMENT_ADDED",
+    })
+
     return id;
   },
 });
@@ -2702,6 +2716,12 @@ export const updateStatus = mutation({
       payload: { to: normalizedStatus, toLabel: STATUS_LABELS[normalizedStatus], actorId },
       createdAt: now,
     });
+
+    await runTicketAutomationsForEvent(ctx, {
+      tenantId: ticketDoc.tenantId,
+      ticketId,
+      eventType: "STATUS_CHANGED",
+    })
   },
 });
 
@@ -2843,6 +2863,12 @@ export async function resolveTicketHandler(
       })
     }
 
+    await runTicketAutomationsForEvent(ctx, {
+      tenantId: ticketDoc.tenantId,
+      ticketId,
+      eventType: "TICKET_RESOLVED",
+    })
+
     return { ok: true, reopenDeadline, reopenWindowDays: reopenDays }
 }