Improve custom field timeline and toasts

src/lib/mappers/ticket.ts

@@ -20,6 +20,36 @@ function normalizeTicketStatus(status: unknown): NormalizedTicketStatus {
   return normalized ?? "PENDING";
 }
 
+const DATE_ONLY_REGEX = /^\d{4}-\d{2}-\d{2}$/;
+
+function normalizeCustomFieldDateValue(raw: unknown): string | null {
+  if (raw === null || raw === undefined) {
+    return null;
+  }
+  if (typeof raw === "string") {
+    const trimmed = raw.trim();
+    if (!trimmed) return null;
+    if (DATE_ONLY_REGEX.test(trimmed)) {
+      return trimmed;
+    }
+    const parsed = new Date(trimmed);
+    if (Number.isNaN(parsed.getTime())) {
+      return null;
+    }
+    return parsed.toISOString().slice(0, 10);
+  }
+  const date =
+    raw instanceof Date
+      ? raw
+      : typeof raw === "number"
+        ? new Date(raw)
+        : null;
+  if (!date || Number.isNaN(date.getTime())) {
+    return null;
+  }
+  return date.toISOString().slice(0, 10);
+}
+
 // Server shapes: datas como number (epoch ms) e alguns nullables
 // Relaxamos email/urls no shape do servidor para evitar que payloads parciais quebrem o app.
 const serverUserSchema = z.object({
@@ -246,8 +276,8 @@ export function mapTicketWithDetailsFromServer(input: unknown) {
   >(
     (acc, [key, value]) => {
       let parsedValue: unknown = value.value;
-      if (value.type === "date" && typeof value.value === "number") {
-        parsedValue = new Date(value.value);
+      if (value.type === "date") {
+        parsedValue = normalizeCustomFieldDateValue(value.value) ?? value.value;
       }
       acc[key] = {
         label: value.label,