feat: harden ticket creation ux and seeding

Co-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com>

web/scripts/reassign-legacy-assignees.mjs

@@ -0,0 +1,87 @@
+import { ConvexHttpClient } from "convex/browser"
+
+const CONVEX_URL = process.env.NEXT_PUBLIC_CONVEX_URL
+const TENANT_ID = process.env.SEED_TENANT_ID ?? "tenant-atlas"
+
+if (!CONVEX_URL) {
+  console.error("NEXT_PUBLIC_CONVEX_URL não definido. Configure o endpoint do Convex e execute novamente.")
+  process.exit(1)
+}
+
+const TARGET_NAMES = new Set(["Ana Souza", "Bruno Lima"])
+const REPLACEMENT = {
+  name: "Rever",
+  email: "renan.pac@paulicon.com.br",
+}
+
+async function main() {
+  const client = new ConvexHttpClient(CONVEX_URL)
+
+  const admin = await client.mutation("users:ensureUser", {
+    tenantId: TENANT_ID,
+    email: "admin@sistema.dev",
+    name: "Administrador",
+    role: "ADMIN",
+  })
+
+  if (!admin?._id) {
+    throw new Error("Não foi possível garantir o usuário administrador")
+  }
+
+  const replacementUser = await client.mutation("users:ensureUser", {
+    tenantId: TENANT_ID,
+    email: REPLACEMENT.email,
+    name: REPLACEMENT.name,
+    role: "AGENT",
+  })
+
+  if (!replacementUser?._id) {
+    throw new Error("Não foi possível garantir o usuário Rever")
+  }
+
+  const agents = await client.query("users:listAgents", { tenantId: TENANT_ID })
+  const targets = agents.filter((agent) => TARGET_NAMES.has(agent.name))
+
+  if (targets.length === 0) {
+    console.log("Nenhum responsável legado encontrado. Nada a atualizar.")
+  }
+
+  const targetIds = new Set(targets.map((agent) => agent._id))
+
+  const tickets = await client.query("tickets:list", {
+    tenantId: TENANT_ID,
+    viewerId: admin._id,
+  })
+
+  let reassignedCount = 0
+  for (const ticket of tickets) {
+    if (ticket.assignee && targetIds.has(ticket.assignee.id)) {
+      await client.mutation("tickets:changeAssignee", {
+        ticketId: ticket.id,
+        assigneeId: replacementUser._id,
+        actorId: admin._id,
+      })
+      reassignedCount += 1
+      console.log(`Ticket ${ticket.reference} reatribuído para ${replacementUser.name}`)
+    }
+  }
+
+  for (const agent of targets) {
+    try {
+      await client.mutation("users:deleteUser", {
+        userId: agent._id,
+        actorId: admin._id,
+      })
+      console.log(`Usuário removido: ${agent.name}`)
+    } catch (error) {
+      console.error(`Falha ao remover ${agent.name}:`, error)
+    }
+  }
+
+  console.log(`Total de tickets reatribuídos: ${reassignedCount}`)
+}
+
+main().catch((error) => {
+  console.error("Erro ao reatribuir responsáveis legacy:", error)
+  process.exitCode = 1
+})