fix(reports): remove truncation cap in range collectors to avoid dropped records

feat(calendar): migrate to react-day-picker v9 and polish UI
- Update classNames and CSS import (style.css)
- Custom Dropdown via shadcn Select
- Nav arrows aligned with caption (around)
- Today highlight with cyan tone, weekdays in sentence case
- Wider layout to avoid overflow; remove inner wrapper

chore(tickets): make 'Patrimônio do computador (se houver)' optional
- Backend hotfix to enforce optional + label on existing tenants
- Hide required asterisk for this field in portal/new-ticket

refactor(new-ticket): remove channel dropdown from admin/agent flow
- Keep default channel as MANUAL

feat(ux): simplify requester section and enlarge combobox trigger
- Remove RequesterPreview redundancy; show company badge in trigger

tests/ticket-form-helpers.test.ts

@@ -0,0 +1,76 @@
+import { describe, expect, it } from "vitest"
+
+import { normalizeCustomFieldInputs } from "../src/lib/ticket-form-helpers"
+import type { TicketFormFieldDefinition } from "../src/lib/ticket-form-types"
+
+describe("ticket form helpers", () => {
+  const baseFields: TicketFormFieldDefinition[] = [
+    {
+      id: "field-nome",
+      key: "nome",
+      label: "Nome",
+      type: "text",
+      required: true,
+      description: "",
+      options: [],
+    },
+    {
+      id: "field-data",
+      key: "data",
+      label: "Data",
+      type: "date",
+      required: false,
+      description: "",
+      options: [],
+    },
+    {
+      id: "field-numero",
+      key: "numero",
+      label: "Número",
+      type: "number",
+      required: true,
+      description: "",
+      options: [],
+    },
+    {
+      id: "field-select",
+      key: "tipo",
+      label: "Tipo",
+      type: "select",
+      required: true,
+      description: "",
+      options: [
+        { value: "nova", label: "Nova contratação" },
+        { value: "substituicao", label: "Substituição" },
+      ],
+    },
+  ]
+
+  it("normalizes values for required fields", () => {
+    const result = normalizeCustomFieldInputs(baseFields, {
+      "field-nome": " Ana Silva ",
+      "field-numero": "123",
+      "field-select": "nova",
+    })
+
+    expect(result.ok).toBe(true)
+    if (result.ok) {
+      expect(result.payload).toEqual([
+        { fieldId: "field-nome", value: "Ana Silva" },
+        { fieldId: "field-numero", value: 123 },
+        { fieldId: "field-select", value: "nova" },
+      ])
+    }
+  })
+
+  it("fails when a required field is empty", () => {
+    const result = normalizeCustomFieldInputs(baseFields, {
+      "field-nome": "   ",
+    })
+
+    expect(result.ok).toBe(false)
+    if (!result.ok) {
+      expect(result.message).toContain("Nome")
+    }
+  })
+})