feat: improve custom fields admin and date filters

convex/tickets.ts

@@ -541,11 +541,22 @@ async function fetchTicketFieldsByScopes(
   scopes: string[],
   companyId: Id<"companies"> | null
 ): Promise<TicketFieldScopeMap> {
-  const uniqueScopes = Array.from(new Set(scopes.filter((scope) => Boolean(scope))));
-  if (uniqueScopes.length === 0) {
+  const scopeLookup = new Map<string, string>();
+  scopes.forEach((scope) => {
+    const trimmed = scope?.trim();
+    if (!trimmed) {
+      return;
+    }
+    const normalized = trimmed.toLowerCase();
+    if (!scopeLookup.has(normalized)) {
+      scopeLookup.set(normalized, trimmed);
+    }
+  });
+
+  if (!scopeLookup.size) {
     return new Map();
   }
-  const scopeSet = new Set(uniqueScopes);
+
   const companyIdStr = companyId ? String(companyId) : null;
   const result: TicketFieldScopeMap = new Map();
   const allFields = await ctx.db
@@ -553,21 +564,45 @@ async function fetchTicketFieldsByScopes(
     .withIndex("by_tenant", (q) => q.eq("tenantId", tenantId))
     .collect();
 
-  for (const field of allFields) {
-    const scope = field.scope ?? "";
-    if (!scopeSet.has(scope)) {
-      continue;
+  const addFieldToScope = (scopeKey: string, field: Doc<"ticketFields">) => {
+    const originalKey = scopeLookup.get(scopeKey);
+    if (!originalKey) {
+      return;
     }
+    const current = result.get(originalKey);
+    if (current) {
+      current.push(field);
+    } else {
+      result.set(originalKey, [field]);
+    }
+  };
+
+  const normalizedScopeSet = new Set(scopeLookup.keys());
+
+  for (const field of allFields) {
+    const rawScope = field.scope?.trim();
+    const normalizedFieldScope = rawScope && rawScope.length > 0 ? rawScope.toLowerCase() : "all";
     const fieldCompanyId = field.companyId ? String(field.companyId) : null;
     if (fieldCompanyId && (!companyIdStr || companyIdStr !== fieldCompanyId)) {
       continue;
     }
-    const current = result.get(scope);
-    if (current) {
-      current.push(field);
-    } else {
-      result.set(scope, [field]);
+
+    if (normalizedFieldScope === "all") {
+      normalizedScopeSet.forEach((scopeKey) => addFieldToScope(scopeKey, field));
+      continue;
     }
+
+    if (normalizedFieldScope === "default") {
+      if (normalizedScopeSet.has("default")) {
+        addFieldToScope("default", field);
+      }
+      continue;
+    }
+
+    if (!normalizedScopeSet.has(normalizedFieldScope)) {
+      continue;
+    }
+    addFieldToScope(normalizedFieldScope, field);
   }
   return result;
 }
@@ -2915,7 +2950,16 @@ export const listTicketForms = query({
     const viewerRole = (viewer.role ?? "").toUpperCase()
     const templates = await fetchTemplateSummaries(ctx, tenantId)
 
-    const scopes = templates.map((template) => template.key)
+    const defaultTemplate: TemplateSummary = {
+      key: "default",
+      label: "Chamado",
+      description: "Campos adicionais exibidos em chamados gerais ou sem template específico.",
+      defaultEnabled: true,
+    }
+
+    const templatesWithDefault = [defaultTemplate, ...templates.filter((template) => template.key !== "default")]
+
+    const scopes = templatesWithDefault.map((template) => template.key)
     const fieldsByScope = await fetchTicketFieldsByScopes(ctx, tenantId, scopes, viewerCompanyId)
 
     const staffOverride = viewerRole === "ADMIN" || viewerRole === "AGENT"
@@ -2938,7 +2982,7 @@ export const listTicketForms = query({
       }>
     }>
 
-    for (const template of templates) {
+    for (const template of templatesWithDefault) {
       const templateSettings = settingsByTemplate.get(template.key) ?? []
       let enabled = staffOverride
         ? true