esdras/sistema-de-chamados
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Ajusta placeholders, formulários e widgets

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This commit is contained in:
Esdras Renan 2025-11-06 23:13:41 -03:00
parent 343f0c8c64
commit b94cea2f9a
33 changed files with 2122 additions and 462 deletions
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2
src/lib/mappers/ticket.ts
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@ -50,6 +50,7 @@ const serverTicketSchema = z.object({
channel: z.string(),
queue: z.string().nullable(),
formTemplate: z.string().nullable().optional(),
formTemplateLabel: z.string().nullable().optional(),
requester: serverUserSchema,
assignee: serverUserSchema.nullable(),
company: z
@ -198,6 +199,7 @@ export function mapTicketFromServer(input: unknown) {
csatComment: typeof csatComment === "string" && csatComment.trim().length > 0 ? csatComment.trim() : null,
csatRatedAt: csatRatedAt ? new Date(csatRatedAt) : null,
csatRatedBy: csatRatedBy ?? null,
formTemplateLabel: base.formTemplateLabel ?? null,
workSummary: s.workSummary
? {
totalWorkedMs: s.workSummary.totalWorkedMs,

9
src/lib/schemas/ticket.ts
View file

@ -116,9 +116,9 @@ export const ticketCustomFieldValueSchema = z.object({
export type TicketCustomFieldValue = z.infer<typeof ticketCustomFieldValueSchema>
export const ticketSchema = z.object({
id: z.string(),
reference: z.number(),
tenantId: z.string(),
id: z.string(),
reference: z.number(),
tenantId: z.string(),
subject: z.string(),
summary: z.string().optional(),
status: ticketStatusSchema,
@ -129,7 +129,7 @@ export const ticketSchema = z.object({
assignee: userSummarySchema.nullable(),
company: ticketCompanySummarySchema.optional().nullable(),
machine: ticketMachineSummarySchema.nullable().optional(),
slaPolicy: z
slaPolicy: z
.object({
id: z.string(),
name: z.string(),
@ -158,6 +158,7 @@ export const ticketSchema = z.object({
reopenedBy: z.string().nullable().optional(),
chatEnabled: z.boolean().optional(),
formTemplate: z.string().nullable().optional(),
formTemplateLabel: z.string().nullable().optional(),
csatScore: z.number().nullable().optional(),
csatMaxScore: z.number().nullable().optional(),
csatComment: z.string().nullable().optional(),