diff --git a/src/app/tickets/resolved/tickets-resolved-page-client.tsx b/src/app/tickets/resolved/tickets-resolved-page-client.tsx
index 295d3bb..e993ae5 100644
--- a/src/app/tickets/resolved/tickets-resolved-page-client.tsx
+++ b/src/app/tickets/resolved/tickets-resolved-page-client.tsx
@@ -24,7 +24,7 @@ export function TicketsResolvedPageClient() {
       }
     >
       <div className="flex flex-col gap-6">
-        <TicketsView initialFilters={{ view: "completed" }} />
+        <TicketsView initialFilters={{ view: "completed", excludeVisits: true }} />
       </div>
     </AppShell>
   )
diff --git a/src/app/tickets/tickets-page-client.tsx b/src/app/tickets/tickets-page-client.tsx
index 441c462..c1ac61f 100644
--- a/src/app/tickets/tickets-page-client.tsx
+++ b/src/app/tickets/tickets-page-client.tsx
@@ -35,6 +35,7 @@ type TicketsPageClientProps = {
 }
 
 export function TicketsPageClient({ initialFilters }: TicketsPageClientProps = {}) {
+  const mergedFilters = { excludeVisits: true, ...initialFilters }
   return (
     <AppShell
       header={
@@ -49,7 +50,7 @@ export function TicketsPageClient({ initialFilters }: TicketsPageClientProps = {
         <div className="px-4 lg:px-6">
           <TicketQueueSummaryCards />
         </div>
-        <TicketsView initialFilters={initialFilters} />
+        <TicketsView initialFilters={mergedFilters} />
       </div>
     </AppShell>
   )
diff --git a/src/components/tickets/tickets-view.tsx b/src/components/tickets/tickets-view.tsx
index 0ff3fe8..f98a5b3 100644
--- a/src/components/tickets/tickets-view.tsx
+++ b/src/components/tickets/tickets-view.tsx
@@ -194,6 +194,9 @@ export function TicketsView({ initialFilters }: TicketsViewProps = {}) {
     if (filters.focusVisits) {
       working = working.filter((t) => isVisitTicket(t))
     }
+    if (filters.excludeVisits) {
+      working = working.filter((t) => !isVisitTicket(t))
+    }
     if (filters.categoryId) {
       working = working.filter((t) => (t.category?.id ?? null) === filters.categoryId)
     }
@@ -219,6 +222,7 @@ export function TicketsView({ initialFilters }: TicketsViewProps = {}) {
     filters.view,
     filters.company,
     filters.focusVisits,
+    filters.excludeVisits,
     filters.categoryId,
     filters.dateFrom,
     filters.dateTo,
diff --git a/src/lib/ticket-filters.ts b/src/lib/ticket-filters.ts
index 79c880a..a96168d 100644
--- a/src/lib/ticket-filters.ts
+++ b/src/lib/ticket-filters.ts
@@ -11,6 +11,7 @@ export type TicketFiltersState = {
   categoryId: string | null
   view: "active" | "completed"
   focusVisits: boolean
+  excludeVisits: boolean
   dateFrom: string | null
   dateTo: string | null
   sort: "recent" | "oldest"
@@ -27,6 +28,7 @@ export const defaultTicketFilters: TicketFiltersState = {
   categoryId: null,
   view: "active",
   focusVisits: false,
+  excludeVisits: false,
   dateFrom: null,
   dateTo: null,
   sort: "recent",