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Add requester filter and improve error messages

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- Add requester filter to device tickets history page
- Create listMachineRequesters query to list unique requesters
- Add friendly API error formatting in desktop agent
- Translate validation errors to user-friendly Portuguese messages

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude <noreply@anthropic.com>
This commit is contained in:
rever-tecnologia 2025-12-05 17:22:44 -03:00
parent bb82efa9d3
commit cf31e78edb
3 changed files with 140 additions and 5 deletions
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70
convex/machines.ts
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@ -1282,6 +1282,7 @@ export const listOpenTickets = query({
type MachineTicketsHistoryFilter = {
statusFilter: "all" | "open" | "resolved"
priorityFilter: string | null
requesterEmail: string | null
from: number | null
to: number | null
}
@ -1290,6 +1291,7 @@ type ListTicketsHistoryArgs = {
machineId: Id<"machines">
status?: "all" | "open" | "resolved"
priority?: string
requesterEmail?: string
search?: string
from?: number
to?: number
@ -1300,6 +1302,7 @@ type GetTicketsHistoryStatsArgs = {
machineId: Id<"machines">
status?: "all" | "open" | "resolved"
priority?: string
requesterEmail?: string
search?: string
from?: number
to?: number
@ -1343,6 +1346,13 @@ function createMachineTicketsQuery(
return working
}
function matchesRequesterEmail(ticket: Doc<"tickets">, requesterEmail: string | null): boolean {
if (!requesterEmail) return true
const requesterSnapshot = ticket.requesterSnapshot as { name?: string; email?: string } | undefined
if (!requesterSnapshot?.email) return false
return requesterSnapshot.email.toLowerCase() === requesterEmail.toLowerCase()
}
function matchesTicketSearch(ticket: Doc<"tickets">, searchTerm: string): boolean {
const normalized = searchTerm.trim().toLowerCase()
if (!normalized) return true
@ -1383,19 +1393,27 @@ export async function listTicketsHistoryHandler(ctx: QueryCtx, args: ListTickets
const normalizedStatusFilter = args.status ?? "all"
const normalizedPriorityFilter = args.priority ? args.priority.toUpperCase() : null
const normalizedRequesterEmail = args.requesterEmail?.trim().toLowerCase() ?? null
const searchTerm = args.search?.trim().toLowerCase() ?? null
const from = typeof args.from === "number" ? args.from : null
const to = typeof args.to === "number" ? args.to : null
const filters: MachineTicketsHistoryFilter = {
statusFilter: normalizedStatusFilter,
priorityFilter: normalizedPriorityFilter,
requesterEmail: normalizedRequesterEmail,
from,
to,
}
const pageResult = await createMachineTicketsQuery(ctx, machine, args.machineId, filters).paginate(args.paginationOpts)
const page = searchTerm ? pageResult.page.filter((ticket) => matchesTicketSearch(ticket, searchTerm)) : pageResult.page
let page = pageResult.page
if (normalizedRequesterEmail) {
page = page.filter((ticket) => matchesRequesterEmail(ticket, normalizedRequesterEmail))
}
if (searchTerm) {
page = page.filter((ticket) => matchesTicketSearch(ticket, searchTerm))
}
const queueCache = new Map<string, Doc<"queues"> | null>()
const items = await Promise.all(
page.map(async (ticket) => {
@ -1448,6 +1466,7 @@ export const listTicketsHistory = query({
machineId: v.id("machines"),
status: v.optional(v.union(v.literal("all"), v.literal("open"), v.literal("resolved"))),
priority: v.optional(v.string()),
requesterEmail: v.optional(v.string()),
search: v.optional(v.string()),
from: v.optional(v.number()),
to: v.optional(v.number()),
@ -1467,12 +1486,14 @@ export async function getTicketsHistoryStatsHandler(
const normalizedStatusFilter = args.status ?? "all"
const normalizedPriorityFilter = args.priority ? args.priority.toUpperCase() : null
const normalizedRequesterEmail = args.requesterEmail?.trim().toLowerCase() ?? null
const searchTerm = args.search?.trim().toLowerCase() ?? ""
const from = typeof args.from === "number" ? args.from : null
const to = typeof args.to === "number" ? args.to : null
const filters: MachineTicketsHistoryFilter = {
statusFilter: normalizedStatusFilter,
priorityFilter: normalizedPriorityFilter,
requesterEmail: normalizedRequesterEmail,
from,
to,
}
@ -1487,7 +1508,13 @@ export async function getTicketsHistoryStatsHandler(
numItems: MACHINE_TICKETS_STATS_PAGE_SIZE,
cursor,
})
const page = searchTerm ? pageResult.page.filter((ticket) => matchesTicketSearch(ticket, searchTerm)) : pageResult.page
let page = pageResult.page
if (normalizedRequesterEmail) {
page = page.filter((ticket) => matchesRequesterEmail(ticket, normalizedRequesterEmail))
}
if (searchTerm) {
page = page.filter((ticket) => matchesTicketSearch(ticket, searchTerm))
}
total += page.length
for (const ticket of page) {
if (OPEN_TICKET_STATUSES.has(normalizeStatus(ticket.status))) {
@ -1513,6 +1540,7 @@ export const getTicketsHistoryStats = query({
machineId: v.id("machines"),
status: v.optional(v.union(v.literal("all"), v.literal("open"), v.literal("resolved"))),
priority: v.optional(v.string()),
requesterEmail: v.optional(v.string()),
search: v.optional(v.string()),
from: v.optional(v.number()),
to: v.optional(v.number()),
@ -1520,6 +1548,44 @@ export const getTicketsHistoryStats = query({
handler: getTicketsHistoryStatsHandler,
})
// Lista os solicitantes unicos que abriram tickets nesta maquina
export const listMachineRequesters = query({
args: {
machineId: v.id("machines"),
},
handler: async (ctx, args) => {
const machine = await ctx.db.get(args.machineId)
if (!machine) {
return []
}
const tickets = await ctx.db
.query("tickets")
.withIndex("by_tenant_machine", (q) => q.eq("tenantId", machine.tenantId).eq("machineId", args.machineId))
.collect()
const requestersMap = new Map<string, { email: string; name: string | null }>()
for (const ticket of tickets) {
const snapshot = ticket.requesterSnapshot as { name?: string; email?: string } | undefined
if (snapshot?.email) {
const emailLower = snapshot.email.toLowerCase()
if (!requestersMap.has(emailLower)) {
requestersMap.set(emailLower, {
email: snapshot.email,
name: snapshot.name ?? null,
})
}
}
}
return Array.from(requestersMap.values()).sort((a, b) => {
const nameA = a.name ?? a.email
const nameB = b.name ?? b.email
return nameA.localeCompare(nameB)
})
},
})
export async function updatePersonaHandler(
ctx: MutationCtx,
args: {