diff --git a/src/components/tickets/new-ticket-dialog.tsx b/src/components/tickets/new-ticket-dialog.tsx
index 6c8b5ca..70d3bbe 100644
--- a/src/components/tickets/new-ticket-dialog.tsx
+++ b/src/components/tickets/new-ticket-dialog.tsx
@@ -548,6 +548,21 @@ export function NewTicketDialog({
     }
   }, [open, queues, form])
 
+  // Limpar templates de checklist incompatíveis quando a empresa muda
+  useEffect(() => {
+    if (!open) return
+    if (!checklistTemplates) return
+    if (appliedChecklistTemplateIds.length === 0) return
+
+    const validTemplateIds = new Set(checklistTemplates.map((tpl) => String(tpl.id)))
+    const invalidIds = appliedChecklistTemplateIds.filter((id) => !validTemplateIds.has(id))
+
+    if (invalidIds.length > 0) {
+      setAppliedChecklistTemplateIds((prev) => prev.filter((id) => validTemplateIds.has(id)))
+      setChecklistTemplateToApply("")
+    }
+  }, [open, companyValue, checklistTemplates, appliedChecklistTemplateIds])
+
   const handleCategoryChange = (value: string) => {
     const previous = form.getValues("categoryId") ?? ""
     const next = value ?? ""
@@ -1352,7 +1367,7 @@ export function NewTicketDialog({
                     <div>
                       <p className="flex items-center gap-2 text-sm font-semibold text-neutral-900">
                         <ListChecks className="size-4 text-neutral-700" />
-                        Checklist (opcional)
+                        Checklist
                       </p>
                       <p className="mt-1 text-xs text-neutral-500">
                         Itens obrigatórios bloqueiam o encerramento do ticket até serem concluídos.