feat(rich-text, types): Tiptap editor, SSR-safe, comments + description; stricter typing (no any) across app

- Add Tiptap editor + toolbar and rich content rendering with sanitize-html
- Fix SSR hydration (immediatelyRender: false) and setContent options
- Comments: rich text + visibility selector, typed attachments (Id<_storage>)
- New Ticket: description rich text; attachments typed; queues typed
- Convex: server-side filters using indexes; priority order rename; stronger Doc/Id typing; remove helper with any
- Schemas/Mappers: zod v4 record typing; event payload record typing; customFields typed
- UI: replace any in header/play/list/timeline/fields; improve select typings
- Build passes; only non-blocking lint warnings remain

web/src/components/tickets/recent-tickets-panel.tsx

@@ -7,6 +7,7 @@ import { DEFAULT_TENANT_ID } from "@/lib/constants";
 import { mapTicketsFromServerList } from "@/lib/mappers/ticket";
 import { TicketsTable } from "@/components/tickets/tickets-table";
 import { Spinner } from "@/components/ui/spinner";
+import type { Ticket } from "@/lib/schemas/ticket";
 
 export function RecentTicketsPanel() {
   const ticketsRaw = useQuery(api.tickets.list, { tenantId: DEFAULT_TENANT_ID, limit: 10 });
@@ -24,10 +25,10 @@ export function RecentTicketsPanel() {
       </div>
     );
   }
-  const tickets = mapTicketsFromServerList(ticketsRaw as any[]);
+  const tickets = mapTicketsFromServerList((ticketsRaw ?? []) as unknown[]);
   return (
     <div className="rounded-xl border bg-card">
-      <TicketsTable tickets={tickets as any} />
+      <TicketsTable tickets={tickets} />
     </div>
   );
 }