esdras/sistema-de-chamados
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Ajusta timeline, comentários internos e contadores de trabalho

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Esdras Renan 2025-10-07 22:12:18 -03:00
parent ee18619519
commit ef25cbe799
7 changed files with 212 additions and 69 deletions
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src/lib/ticket-timeline-labels.ts Normal file
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export const TICKET_TIMELINE_LABELS: Record<string, string> = {
CREATED: "Criado",
STATUS_CHANGED: "Status alterado",
ASSIGNEE_CHANGED: "Responsável alterado",
COMMENT_ADDED: "Comentário adicionado",
COMMENT_EDITED: "Comentário editado",
WORK_STARTED: "Atendimento iniciado",
WORK_PAUSED: "Atendimento pausado",
SUBJECT_CHANGED: "Assunto atualizado",
SUMMARY_CHANGED: "Resumo atualizado",
QUEUE_CHANGED: "Fila alterada",
PRIORITY_CHANGED: "Prioridade alterada",
ATTACHMENT_REMOVED: "Anexo removido",
CATEGORY_CHANGED: "Categoria alterada",
MANAGER_NOTIFIED: "Gestor notificado",
VISIT_SCHEDULED: "Visita agendada",
CSAT_RECEIVED: "CSAT recebido",
CSAT_RATED: "CSAT avaliado",
};