esdras/sistema-de-chamados
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feat: align ticket header editing flow

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Co-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com>
This commit is contained in:
esdrasrenan 2025-10-05 01:23:31 -03:00
parent e833888a3a
commit f5a54f2814
21 changed files with 282 additions and 171 deletions
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15
web/convex/tickets.ts
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@ -1,9 +1,7 @@
import { internalMutation, mutation, query } from "./_generated/server";
import { mutation, query } from "./_generated/server";
import { ConvexError, v } from "convex/values";
import { Id, type Doc } from "./_generated/dataModel";
const PRIORITY_ORDER = ["URGENT", "HIGH", "MEDIUM", "LOW"] as const;
const QUEUE_RENAME_LOOKUP: Record<string, string> = {
"Suporte N1": "Chamados",
"suporte-n1": "Chamados",
@ -768,6 +766,7 @@ export const playNext = mutation({
const requester = (await ctx.db.get(chosen.requesterId)) as Doc<"users"> | null
const assignee = chosen.assigneeId ? ((await ctx.db.get(chosen.assigneeId)) as Doc<"users"> | null) : null
const queue = chosen.queueId ? ((await ctx.db.get(chosen.queueId)) as Doc<"queues"> | null) : null
const queueName = normalizeQueueName(queue)
return {
id: chosen._id,
reference: chosen.reference,
@ -777,13 +776,13 @@ export const playNext = mutation({
status: chosen.status,
priority: chosen.priority,
channel: chosen.channel,
queue: queue?.name ?? null,
queue: queueName,
requester: requester && {
id: requester._id,
name: requester.name,
email: requester.email,
avatarUrl: requester.avatarUrl,
teams: requester.teams ?? [],
teams: normalizeTeams(requester.teams),
},
assignee: assignee
? {
@ -791,7 +790,7 @@ export const playNext = mutation({
name: assignee.name,
email: assignee.email,
avatarUrl: assignee.avatarUrl,
teams: assignee.teams ?? [],
teams: normalizeTeams(assignee.teams),
}
: null,
slaPolicy: null,
@ -808,8 +807,8 @@ export const playNext = mutation({
});
export const remove = mutation({
args: { ticketId: v.id("tickets"), actorId: v.id("users") },
handler: async (ctx, { ticketId, actorId }) => {
args: { ticketId: v.id("tickets") },
handler: async (ctx, { ticketId }) => {
// delete comments (and attachments)
const comments = await ctx.db
.query("ticketComments")