From f9a72c8154f6fa86293b434f5883c48ddeac71de Mon Sep 17 00:00:00 2001
From: Esdras Renan <monkeyesdras@gmail.com>
Date: Wed, 12 Nov 2025 22:24:31 -0300
Subject: [PATCH] Fix open ticket pagination and CSAT fallback

---
 convex/reports.ts | 31 ++++++++++++-------------------
 1 file changed, 12 insertions(+), 19 deletions(-)

diff --git a/convex/reports.ts b/convex/reports.ts
index fdb965c..aa0295a 100644
--- a/convex/reports.ts
+++ b/convex/reports.ts
@@ -134,25 +134,18 @@ export async function fetchOpenScopedTickets(
   const seen = new Set<string>();
 
   for (const status of statuses) {
-    await paginateTickets(
-      () =>
-        ctx.db
-          .query("tickets")
-          .withIndex("by_tenant_status", (q) => q.eq("tenantId", tenantId).eq("status", status))
-          .order("desc"),
-      (ticket) => {
-        if (scopedCompanyId && ticket.companyId !== scopedCompanyId) {
-          return;
-        }
-        if (!OPEN_STATUSES.has(normalizeStatus(ticket.status))) {
-          return;
-        }
-        const key = String(ticket._id);
-        if (seen.has(key)) return;
-        seen.add(key);
-        results.push(ticket);
-      },
-    );
+    const snapshot = await ctx.db
+      .query("tickets")
+      .withIndex("by_tenant_status", (q) => q.eq("tenantId", tenantId).eq("status", status))
+      .collect();
+    for (const ticket of snapshot) {
+      if (!OPEN_STATUSES.has(normalizeStatus(ticket.status))) continue;
+      if (scopedCompanyId && ticket.companyId !== scopedCompanyId) continue;
+      const key = String(ticket._id);
+      if (seen.has(key)) continue;
+      seen.add(key);
+      results.push(ticket);
+    }
   }
 
   return results;