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feat: add ticket category model and align ticket ui\n\nCo-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com>

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esdrasrenan 2025-10-05 00:00:14 -03:00
parent 55511f3a0e
commit fab1cbe476
17 changed files with 1121 additions and 42 deletions
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28
web/convex/schema.ts
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@ -46,6 +46,8 @@ export default defineSchema({
priority: v.string(),
channel: v.string(),
queueId: v.optional(v.id("queues")),
categoryId: v.optional(v.id("ticketCategories")),
subcategoryId: v.optional(v.id("ticketSubcategories")),
requesterId: v.id("users"),
assigneeId: v.optional(v.id("users")),
working: v.optional(v.boolean()),
@ -101,4 +103,30 @@ export default defineSchema({
})
.index("by_ticket", ["ticketId"])
.index("by_ticket_agent", ["ticketId", "agentId"]),
ticketCategories: defineTable({
tenantId: v.string(),
name: v.string(),
slug: v.string(),
description: v.optional(v.string()),
order: v.number(),
createdAt: v.number(),
updatedAt: v.number(),
})
.index("by_tenant_slug", ["tenantId", "slug"])
.index("by_tenant_order", ["tenantId", "order"])
.index("by_tenant", ["tenantId"]),
ticketSubcategories: defineTable({
tenantId: v.string(),
categoryId: v.id("ticketCategories"),
name: v.string(),
slug: v.string(),
order: v.number(),
createdAt: v.number(),
updatedAt: v.number(),
})
.index("by_category_order", ["categoryId", "order"])
.index("by_category_slug", ["categoryId", "slug"])
.index("by_tenant_slug", ["tenantId", "slug"]),
});