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feat: add ticket category model and align ticket ui\n\nCo-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com>

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esdrasrenan 2025-10-05 00:00:14 -03:00
parent 55511f3a0e
commit fab1cbe476
17 changed files with 1121 additions and 42 deletions
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46
web/src/components/tickets/new-ticket-dialog.tsx
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@ -1,7 +1,7 @@
"use client"
import { z } from "zod"
import { useState } from "react"
import { useMemo, useState } from "react"
import type { Id } from "@/convex/_generated/dataModel"
import type { TicketPriority, TicketQueueSummary } from "@/lib/schemas/ticket"
import { useMutation, useQuery } from "convex/react"
@ -29,6 +29,7 @@ import {
priorityStyles,
priorityTriggerClass,
} from "@/components/tickets/priority-select"
import { CategorySelectFields } from "@/components/tickets/category-select"
const schema = z.object({
subject: z.string().min(3, "Informe um assunto"),
@ -37,6 +38,8 @@ const schema = z.object({
priority: z.enum(["LOW", "MEDIUM", "HIGH", "URGENT"]).default("MEDIUM"),
channel: z.enum(["EMAIL", "WHATSAPP", "CHAT", "PHONE", "API", "MANUAL"]).default("MANUAL"),
queueName: z.string().nullable().optional(),
categoryId: z.string().min(1, "Selecione uma categoria"),
subcategoryId: z.string().min(1, "Selecione uma categoria secundária"),
})
export function NewTicketDialog() {
@ -44,17 +47,29 @@ export function NewTicketDialog() {
const [loading, setLoading] = useState(false)
const form = useForm<z.infer<typeof schema>>({
resolver: zodResolver(schema),
defaultValues: { subject: "", summary: "", description: "", priority: "MEDIUM", channel: "MANUAL", queueName: null },
defaultValues: {
subject: "",
summary: "",
description: "",
priority: "MEDIUM",
channel: "MANUAL",
queueName: null,
categoryId: "",
subcategoryId: "",
},
mode: "onTouched",
})
const { userId } = useAuth()
const queues = (useQuery(api.queues.summary, { tenantId: DEFAULT_TENANT_ID }) as TicketQueueSummary[] | undefined) ?? []
const queuesRaw = useQuery(api.queues.summary, { tenantId: DEFAULT_TENANT_ID }) as TicketQueueSummary[] | undefined
const queues = useMemo(() => queuesRaw ?? [], [queuesRaw])
const create = useMutation(api.tickets.create)
const addComment = useMutation(api.tickets.addComment)
const [attachments, setAttachments] = useState<Array<{ storageId: string; name: string; size?: number; type?: string }>>([])
const priorityValue = form.watch("priority") as TicketPriority
const channelValue = form.watch("channel")
const queueValue = form.watch("queueName") ?? "NONE"
const categoryIdValue = form.watch("categoryId")
const subcategoryIdValue = form.watch("subcategoryId")
const selectTriggerClass = "flex h-8 w-full items-center justify-between rounded-full border border-slate-300 bg-white px-3 text-sm font-medium text-neutral-800 shadow-sm focus:ring-0 data-[state=open]:border-[#00d6eb]"
const selectItemClass = "flex items-center gap-2 rounded-md px-2 py-2 text-sm text-neutral-800 transition data-[state=checked]:bg-[#00e8ff]/15 data-[state=checked]:text-neutral-900 focus:bg-[#00e8ff]/10"
@ -77,6 +92,8 @@ export function NewTicketDialog() {
channel: values.channel,
queueId: sel?.id as Id<"queues"> | undefined,
requesterId: userId as Id<"users">,
categoryId: values.categoryId as Id<"ticketCategories">,
subcategoryId: values.subcategoryId as Id<"ticketSubcategories">,
})
const hasDescription = (values.description ?? "").replace(/<[^>]*>/g, "").trim().length > 0
const bodyHtml = hasDescription ? (values.description as string) : (values.summary || "")
@ -95,7 +112,7 @@ export function NewTicketDialog() {
setAttachments([])
// Navegar para o ticket recém-criado
window.location.href = `/tickets/${id}`
} catch (err) {
} catch {
toast.error("Não foi possível criar o ticket.", { id: "new-ticket" })
} finally {
setLoading(false)
@ -142,6 +159,27 @@ export function NewTicketDialog() {
<Dropzone onUploaded={(files) => setAttachments((prev) => [...prev, ...files])} />
<FieldError className="mt-1">Formatos comuns de imagem e documentos são aceitos.</FieldError>
</Field>
<Field>
<CategorySelectFields
tenantId={DEFAULT_TENANT_ID}
categoryId={categoryIdValue || null}
subcategoryId={subcategoryIdValue || null}
onCategoryChange={(value) => {
form.setValue("categoryId", value, { shouldDirty: true, shouldValidate: true })
}}
onSubcategoryChange={(value) => {
form.setValue("subcategoryId", value, { shouldDirty: true, shouldValidate: true })
}}
/>
{form.formState.errors.categoryId?.message || form.formState.errors.subcategoryId?.message ? (
<FieldError className="mt-1 space-y-0.5">
<>
{form.formState.errors.categoryId?.message ? <div>{form.formState.errors.categoryId?.message}</div> : null}
{form.formState.errors.subcategoryId?.message ? <div>{form.formState.errors.subcategoryId?.message}</div> : null}
</>
</FieldError>
) : null}
</Field>
<div className="grid gap-3 sm:grid-cols-3">
<Field>
<FieldLabel>Prioridade</FieldLabel>