Esdras Renan
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090ebb9607
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fix: align ticket timers to server clock
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2025-10-19 20:27:11 -03:00 |
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Esdras Renan
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63d6a65334
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chore: snapshot comment authors before user deletion
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2025-10-19 14:30:59 -03:00 |
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Esdras Renan
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846e575637
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fix: harden machine session fallback and clean lint
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2025-10-19 03:16:50 -03:00 |
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Esdras Renan
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7c025a0398
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Allow managers to comment without assignee; keep assignee requirement for admin/agent; reflect in UI
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2025-10-19 02:45:53 -03:00 |
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Esdras Renan
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b468c6c9e7
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Enforce assignee-required commenting for staff; UI disables commenting until responsible is set; poll machine session for live deactivation; desktop deactivation screen update
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2025-10-19 02:34:05 -03:00 |
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Esdras Renan
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68ace0a858
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refactor: quality workflow, docs, tests
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2025-10-16 19:14:46 -03:00 |
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Esdras Renan
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c90e99820f
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feat: aprimora upload/anexos e regras de atendimento no portal
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2025-10-16 03:01:27 -03:00 |
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Esdras Renan
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2cba553efa
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Implement company provisioning codes and session tweaks
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2025-10-15 20:45:25 -03:00 |
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Esdras Renan
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6df49ba956
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Portal polishing: hide queue/priority for customers; use RTE + attachments in detail; filter list to requester only for collaborators
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2025-10-14 22:29:38 -03:00 |
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Esdras Renan
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d1871ba232
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Allow requester (collaborator) to add PUBLIC comments to own tickets; fix 'Autor não possui permissão'
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2025-10-14 22:10:07 -03:00 |
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Esdras Renan
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7d6f3bea01
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feat: improve ticket export and navigation
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2025-10-13 00:08:18 -03:00 |
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Esdras Renan
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b5fd920efd
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docs: registrar fluxo do updater e atualizar chaves
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2025-10-12 04:06:29 -03:00 |
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Esdras Renan
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ef25cbe799
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Ajusta timeline, comentários internos e contadores de trabalho
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2025-10-07 22:12:18 -03:00 |
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Esdras Renan
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5b14ecbe0f
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convex: mover action de envio de alertas para arquivo Node ('alerts_actions.ts' com 'use node'); remover import de 'tls' do módulo de queries/mutations; ajustar cron para usar api.alerts_actions; remover tentativa de envio de e-mail no mutation addComment (evitar Node API em isolate).
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2025-10-07 17:04:38 -03:00 |
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Esdras Renan
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d2c1913221
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dashboard: substituir 'Abrir ticket' por botão 'Novo ticket' com modal (mesmo layout e funcionalidade da tela de tickets)
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2025-10-07 16:53:24 -03:00 |
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Esdras Renan
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3bafcc5a0a
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feat: CSV exports, PDF improvements, play internal/external with hour split, roles cleanup, admin companies with 'Cliente avulso', ticket list spacing/alignment fixes, status translations and mappings
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2025-10-07 13:42:45 -03:00 |
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Esdras Renan
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c15f0a5b09
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feat: enhance tickets portal and admin flows
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2025-10-07 02:26:09 -03:00 |
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Esdras Renan
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e491becbc4
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Fix attachment previews and comment permissions
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2025-10-06 23:41:03 -03:00 |
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Esdras Renan
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1cccb852a5
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chore: reorganize project structure and ensure default queues
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2025-10-06 22:59:35 -03:00 |
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