Commit graph

166 commits

Author SHA1 Message Date
Esdras Renan
ee18619519 feat: adicionar painel de máquinas e autenticação por agente 2025-10-07 21:37:41 -03:00
Esdras Renan
e2a5b560b1 views: substituir CSAT pizza por pizza de prioridade do backlog (com LabelList, tooltip, filtros de empresa e período) 2025-10-07 17:51:12 -03:00
Esdras Renan
88b65c3e15 views: criar página /views com gráficos (Canais movido do dashboard, CSAT distribuição, Filas abertas); dashboard: trocar por gráfico Abertos x Resolvidos (últimos 7/30/90 dias); reports: nova query openedResolvedByDay 2025-10-07 17:28:01 -03:00
Esdras Renan
9a65d935ce sidebar: remover item 'Configurações' do menu (redundante). Acesso a /settings fica apenas via menu do usuário ('Meu perfil'); docs atualizados no agents.md 2025-10-07 16:56:50 -03:00
Esdras Renan
384d4411b6 reports(SLA): aplica filtro de período (7d/30d/90d) no Convex e inclui período no filename do CSV; admin(alerts): filtros no servidor; alerts: batch de últimos alertas por slugs; filtros persistentes de empresa (localStorage) em relatórios; prisma: Company.contractedHoursPerMonth; smtp: suporte a múltiplos destinatários e timeout opcional 2025-10-07 16:46:52 -03:00
Esdras Renan
a23b429e4d ui(reports): padroniza headers de CSAT e SLA com wrapper flex e adiciona seletor de período (7d/30d/90d); links de CSV passam range e companyId 2025-10-07 16:33:22 -03:00
Esdras Renan
13eb53c3cf ui(admin/alerts): envolver página com AppShell + SiteHeader e mover lógica para AdminAlertsManager (client); docs: agents.md reforça uso do wrapper em páginas administrativas 2025-10-07 16:25:37 -03:00
Esdras Renan
3ab0d24ab2 ui(backlog): melhor espaçamento no header (empresa, período, exportar CSV) com wrapper flex responsivo 2025-10-07 16:21:29 -03:00
Esdras Renan
9c8a43a6b1 Hours report: add company filter (select) and CSV support via companyId; include filter metadata in file name 2025-10-07 15:42:35 -03:00
Esdras Renan
08cc8037d5 Hours by client: add search and CSV filtering; add alerts cron (BRT 08:00 guard) + alerts panel filters; admin companies shows last alert; PDF Inter font from public/fonts; fix Select empty value; type cleanups; tests for CSV/TZ; remove Knowledge Base nav 2025-10-07 15:39:55 -03:00
Esdras Renan
2cf399dcb1 feat(filters): ticket company filter + column; reports: company filter in CSVs; dashboard: queue summary; docs: agents.md and roadmap updates 2025-10-07 14:18:59 -03:00
Esdras Renan
70f91f5bbd feat(reports): hours by client (CSV + UI), company contracted hours, UI to manage companies; adjust ticket list spacing 2025-10-07 14:04:36 -03:00
Esdras Renan
3bafcc5a0a feat: CSV exports, PDF improvements, play internal/external with hour split, roles cleanup, admin companies with 'Cliente avulso', ticket list spacing/alignment fixes, status translations and mappings 2025-10-07 13:42:45 -03:00
Esdras Renan
c15f0a5b09 feat: enhance tickets portal and admin flows 2025-10-07 02:26:09 -03:00
Esdras Renan
e491becbc4 Fix attachment previews and comment permissions 2025-10-06 23:41:03 -03:00
Esdras Renan
1cccb852a5 chore: reorganize project structure and ensure default queues 2025-10-06 22:59:35 -03:00