export const TICKET_TIMELINE_LABELS: Record<string, string> = {
  CREATED: "Criado",
  STATUS_CHANGED: "Status alterado",
  ASSIGNEE_CHANGED: "Responsável alterado",
  COMMENT_ADDED: "Comentário adicionado",
  COMMENT_EDITED: "Comentário editado",
  WORK_STARTED: "Atendimento iniciado",
  WORK_PAUSED: "Atendimento pausado",
  SUBJECT_CHANGED: "Assunto atualizado",
  SUMMARY_CHANGED: "Resumo atualizado",
  QUEUE_CHANGED: "Fila alterada",
  PRIORITY_CHANGED: "Prioridade alterada",
  ATTACHMENT_REMOVED: "Anexo removido",
  CATEGORY_CHANGED: "Categoria alterada",
  REQUESTER_CHANGED: "Solicitante alterado",
  MANAGER_NOTIFIED: "Gestor notificado",
  VISIT_SCHEDULED: "Visita agendada",
  VISIT_SCHEDULE_CHANGED: "Data da visita alterada",
  CSAT_RECEIVED: "CSAT recebido",
  CSAT_RATED: "CSAT avaliado",
  TICKET_LINKED: "Chamado vinculado",
  TICKET_REOPENED: "Chamado reaberto",
  CUSTOM_FIELDS_UPDATED: "Campos personalizados atualizados",
};