sistema-de-chamados/src/app/api/reports/backlog.csv/route.ts

105 lines
3.5 KiB
TypeScript

import { NextResponse } from "next/server"
import { ConvexHttpClient } from "convex/browser"
import { api } from "@/convex/_generated/api"
import type { Id } from "@/convex/_generated/dataModel"
import { env } from "@/lib/env"
import { assertAuthenticatedSession } from "@/lib/auth-server"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import { rowsToCsv } from "@/lib/csv"
export const runtime = "nodejs"
export async function GET(request: Request) {
const session = await assertAuthenticatedSession()
if (!session) {
return NextResponse.json({ error: "Não autorizado" }, { status: 401 })
}
const convexUrl = env.NEXT_PUBLIC_CONVEX_URL
if (!convexUrl) {
return NextResponse.json({ error: "Convex não configurado" }, { status: 500 })
}
const client = new ConvexHttpClient(convexUrl)
const tenantId = session.user.tenantId ?? DEFAULT_TENANT_ID
let viewerId: string | null = null
try {
const ensuredUser = await client.mutation(api.users.ensureUser, {
tenantId,
name: session.user.name ?? session.user.email,
email: session.user.email,
avatarUrl: session.user.avatarUrl ?? undefined,
role: session.user.role.toUpperCase(),
})
viewerId = ensuredUser?._id ?? null
} catch (error) {
console.error("Failed to synchronize user with Convex for backlog CSV", error)
return NextResponse.json({ error: "Falha ao sincronizar usuário com Convex" }, { status: 500 })
}
if (!viewerId) {
return NextResponse.json({ error: "Usuário não encontrado no Convex" }, { status: 403 })
}
try {
const { searchParams } = new URL(request.url)
const range = searchParams.get("range") ?? undefined
const companyId = searchParams.get("companyId") ?? undefined
const report = await client.query(api.reports.backlogOverview, {
tenantId,
viewerId: viewerId as unknown as Id<"users">,
range,
companyId: companyId as unknown as Id<"companies">,
})
const rows: Array<Array<unknown>> = []
rows.push(["Relatório", "Backlog"])
rows.push(["Período", report.rangeDays ? `Últimos ${report.rangeDays} dias` : "—"])
if (companyId) rows.push(["EmpresaId", companyId])
rows.push([])
rows.push(["Seção", "Chave", "Valor"]) // header
// Status
const STATUS_PT: Record<string, string> = {
PENDING: "Pendentes",
AWAITING_ATTENDANCE: "Aguardando atendimento",
PAUSED: "Pausados",
RESOLVED: "Resolvidos",
}
for (const [status, total] of Object.entries(report.statusCounts)) {
rows.push(["Status", STATUS_PT[status] ?? status, total])
}
// Prioridade
const PRIORITY_PT: Record<string, string> = {
LOW: "Baixa",
MEDIUM: "Média",
HIGH: "Alta",
URGENT: "Crítica",
}
for (const [priority, total] of Object.entries(report.priorityCounts)) {
rows.push(["Prioridade", PRIORITY_PT[priority] ?? priority, total])
}
// Filas
for (const q of report.queueCounts) {
rows.push(["Fila", q.name || q.id, q.total])
}
rows.push(["Abertos", "Total", report.totalOpen])
const csv = rowsToCsv(rows)
return new NextResponse(csv, {
headers: {
"Content-Type": "text/csv; charset=UTF-8",
"Content-Disposition": `attachment; filename="backlog-${tenantId}-${report.rangeDays ?? 'all'}d.csv"`,
"Cache-Control": "no-store",
},
})
} catch (error) {
console.error("Failed to generate backlog CSV", error)
return NextResponse.json({ error: "Falha ao gerar CSV do backlog" }, { status: 500 })
}
}