sistema-de-chamados/src/app/api/reports/tickets-by-channel.csv/route.ts

93 lines
3.2 KiB
TypeScript

import { NextResponse } from "next/server"
import { ConvexHttpClient } from "convex/browser"
import { api } from "@/convex/_generated/api"
import type { Id } from "@/convex/_generated/dataModel"
import { env } from "@/lib/env"
import { assertAuthenticatedSession } from "@/lib/auth-server"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import { rowsToCsv } from "@/lib/csv"
export const runtime = "nodejs"
export async function GET(request: Request) {
const session = await assertAuthenticatedSession()
if (!session) {
return NextResponse.json({ error: "Não autorizado" }, { status: 401 })
}
const convexUrl = env.NEXT_PUBLIC_CONVEX_URL
if (!convexUrl) {
return NextResponse.json({ error: "Convex não configurado" }, { status: 500 })
}
const { searchParams } = new URL(request.url)
const range = searchParams.get("range") ?? undefined // "7d" | "30d" | undefined(=90d)
const companyId = searchParams.get("companyId") ?? undefined
const client = new ConvexHttpClient(convexUrl)
const tenantId = session.user.tenantId ?? DEFAULT_TENANT_ID
let viewerId: string | null = null
try {
const ensuredUser = await client.mutation(api.users.ensureUser, {
tenantId,
name: session.user.name ?? session.user.email,
email: session.user.email,
avatarUrl: session.user.avatarUrl ?? undefined,
role: session.user.role.toUpperCase(),
})
viewerId = ensuredUser?._id ?? null
} catch (error) {
console.error("Failed to synchronize user with Convex for channel CSV", error)
return NextResponse.json({ error: "Falha ao sincronizar usuário com Convex" }, { status: 500 })
}
if (!viewerId) {
return NextResponse.json({ error: "Usuário não encontrado no Convex" }, { status: 403 })
}
try {
const report = await client.query(api.reports.ticketsByChannel, {
tenantId,
viewerId: viewerId as unknown as Id<"users">,
range,
companyId: companyId as unknown as Id<"companies">,
})
const channels = report.channels
const CHANNEL_PT: Record<string, string> = {
EMAIL: "E-mail",
PHONE: "Telefone",
CHAT: "Chat",
WHATSAPP: "WhatsApp",
API: "API",
MANUAL: "Manual",
WEB: "Portal",
PORTAL: "Portal",
}
const header = ["Data", ...channels.map((ch) => CHANNEL_PT[ch] ?? ch)]
const rows: Array<Array<unknown>> = []
rows.push(["Relatório", "Tickets por canal"])
rows.push(["Período", report.rangeDays ? `Últimos ${report.rangeDays} dias` : (range ?? '90d')])
rows.push([])
rows.push(header)
for (const point of report.points) {
const values = channels.map((ch) => point.values[ch] ?? 0)
rows.push([point.date, ...values])
}
const csv = rowsToCsv(rows)
return new NextResponse(csv, {
headers: {
"Content-Type": "text/csv; charset=UTF-8",
"Content-Disposition": `attachment; filename="tickets-by-channel-${tenantId}-${range ?? '90d'}${companyId ? `-${companyId}` : ''}.csv"`,
"Cache-Control": "no-store",
},
})
} catch (error) {
console.error("Failed to generate tickets-by-channel CSV", error)
return NextResponse.json({ error: "Falha ao gerar CSV de tickets por canal" }, { status: 500 })
}
}