sistema-de-chamados/src/components/admin/fields/ticket-form-templates-manager.tsx

"use client"

import { useEffect, useMemo, useRef, useState } from "react"
import { useMutation, useQuery } from "convex/react"
import { toast } from "sonner"
import { Plus, MoreHorizontal, Archive, RefreshCcw } from "lucide-react"

import { api } from "@/convex/_generated/api"
import type { Id } from "@/convex/_generated/dataModel"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import { useAuth } from "@/lib/auth-client"
import { Card, CardContent, CardDescription, CardFooter, CardHeader, CardTitle } from "@/components/ui/card"
import { Button } from "@/components/ui/button"
import { Dialog, DialogContent, DialogDescription, DialogFooter, DialogHeader, DialogTitle } from "@/components/ui/dialog"
import { Input } from "@/components/ui/input"
import { Textarea } from "@/components/ui/textarea"
import { Badge } from "@/components/ui/badge"
import { DropdownMenu, DropdownMenuContent, DropdownMenuItem, DropdownMenuTrigger } from "@/components/ui/dropdown-menu"
import { Checkbox } from "@/components/ui/checkbox"
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select"
import { Skeleton } from "@/components/ui/skeleton"

type Template = {
  id: string
  key: string
  label: string
  description: string
  defaultEnabled: boolean
  baseTemplateKey: string | null
  isSystem: boolean
  isArchived: boolean
  order: number
}

const CLEAR_SELECT_VALUE = "__clear__"

export function TicketFormTemplatesManager() {
  const { session, convexUserId } = useAuth()
  const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
  const viewerId = convexUserId as Id<"users"> | null

  const ensureDefaults = useMutation(api.tickets.ensureTicketFormDefaults)
  const createTemplate = useMutation(api.ticketFormTemplates.create)
  const updateTemplate = useMutation(api.ticketFormTemplates.update)
  const archiveTemplate = useMutation(api.ticketFormTemplates.archive)

  const hasEnsuredRef = useRef(false)
  useEffect(() => {
    if (!viewerId || hasEnsuredRef.current) return
    hasEnsuredRef.current = true
    ensureDefaults({ tenantId, actorId: viewerId }).catch((error) => {
      console.error("[ticket-templates] ensure defaults failed", error)
      hasEnsuredRef.current = false
    })
  }, [ensureDefaults, tenantId, viewerId])

  const templates = useQuery(
    api.ticketFormTemplates.list,
    viewerId ? { tenantId, viewerId } : "skip"
  ) as Template[] | undefined

  const [createDialogOpen, setCreateDialogOpen] = useState(false)
  const [newLabel, setNewLabel] = useState("")
  const [newDescription, setNewDescription] = useState("")
  const [baseTemplate, setBaseTemplate] = useState<string>("")
  const [cloneFields, setCloneFields] = useState(true)
  const [creating, setCreating] = useState(false)

  const [editingTemplate, setEditingTemplate] = useState<Template | null>(null)
  const [editLabel, setEditLabel] = useState("")
  const [editDescription, setEditDescription] = useState("")
  const [savingEdit, setSavingEdit] = useState(false)

  const activeTemplates = useMemo(() => {
    if (!templates) return []
    return templates.filter((tpl) => !tpl.isArchived).sort((a, b) => a.order - b.order)
  }, [templates])

  const archivedTemplates = useMemo(() => {
    if (!templates) return []
    return templates.filter((tpl) => tpl.isArchived).sort((a, b) => a.label.localeCompare(b.label, "pt-BR"))
  }, [templates])

  const baseOptions = useMemo(() => {
    return (templates ?? []).filter((tpl) => !tpl.isArchived)
  }, [templates])

  const handleCreate = async () => {
    if (!viewerId) return
    const label = newLabel.trim()
    if (label.length < 3) {
      toast.error("Informe um nome com pelo menos 3 caracteres")
      return
    }
    setCreating(true)
    try {
      await createTemplate({
        tenantId,
        actorId: viewerId,
        label,
        description: newDescription.trim() || undefined,
        baseTemplateKey: baseTemplate || undefined,
        cloneFields,
      })
      toast.success("Formulário criado com sucesso.")
      setCreateDialogOpen(false)
      setNewLabel("")
      setNewDescription("")
      setBaseTemplate("")
      setCloneFields(true)
    } catch (error) {
      console.error("[ticket-templates] create failed", error)
      toast.error("Não foi possível criar o formulário.")
    } finally {
      setCreating(false)
    }
  }

  const handleSaveEdit = async () => {
    if (!viewerId || !editingTemplate) return
    const label = editLabel.trim()
    if (label.length < 3) {
      toast.error("Informe um nome com pelo menos 3 caracteres")
      return
    }
    setSavingEdit(true)
    try {
      await updateTemplate({
        tenantId,
        actorId: viewerId,
        templateId: editingTemplate.id as Id<"ticketFormTemplates">,
        label,
        description: editDescription.trim() || undefined,
      })
      toast.success("Formulário atualizado.")
      setEditingTemplate(null)
    } catch (error) {
      console.error("[ticket-templates] update failed", error)
      toast.error("Não foi possível atualizar o formulário.")
    } finally {
      setSavingEdit(false)
    }
  }

  const handleToggleArchive = async (template: Template, archived: boolean) => {
    if (!viewerId) return
    try {
      await archiveTemplate({
        tenantId,
        actorId: viewerId,
        templateId: template.id as Id<"ticketFormTemplates">,
        archived,
      })
      toast.success(archived ? "Formulário arquivado." : "Formulário reativado.")
    } catch (error) {
      console.error("[ticket-templates] toggle archive failed", error)
      toast.error("Não foi possível atualizar o formulário.")
    }
  }

  const renderTemplateCard = (template: Template) => (
    <Card key={template.id} className="border-slate-200">
      <CardHeader className="flex flex-row items-start justify-between gap-3">
        <div className="space-y-1">
          <CardTitle className="text-base font-semibold text-neutral-900">{template.label}</CardTitle>
          <CardDescription>{template.description || "Sem descrição"}</CardDescription>
          <div className="flex flex-wrap gap-2 pt-1">
            <Badge variant="outline" className="rounded-full px-2 py-0.5 text-xs font-semibold">
              {template.isSystem ? "Padrão do sistema" : "Personalizado"}
            </Badge>
            {!template.defaultEnabled ? (
              <Badge variant="secondary" className="rounded-full px-2 py-0.5 text-xs font-semibold">
                Desabilitado por padrão
              </Badge>
            ) : null}
          </div>
        </div>
        <DropdownMenu>
          <DropdownMenuTrigger asChild>
            <Button variant="ghost" size="icon" className="size-8">
              <MoreHorizontal className="size-4" />
            </Button>
          </DropdownMenuTrigger>
          <DropdownMenuContent align="end">
            <DropdownMenuItem
              onSelect={() => {
                setEditingTemplate(template)
                setEditLabel(template.label)
                setEditDescription(template.description)
              }}
            >
              Renomear
            </DropdownMenuItem>
            <DropdownMenuItem onSelect={() => handleToggleArchive(template, !template.isArchived)}>
              {template.isArchived ? (
                <span className="flex items-center gap-2 text-emerald-600">
                  <RefreshCcw className="size-3.5" />
                  Reativar
                </span>
              ) : (
                <span className="flex items-center gap-2 text-rose-600">
                  <Archive className="size-3.5" />
                  Arquivar
                </span>
              )}
            </DropdownMenuItem>
          </DropdownMenuContent>
        </DropdownMenu>
      </CardHeader>
    </Card>
  )

  return (
    <Card className="border-slate-200">
      <CardHeader className="flex flex-row items-center justify-between gap-3">
        <div>
          <CardTitle className="text-lg font-semibold text-neutral-900">Modelos de formulário</CardTitle>
          <CardDescription>Controle quais formulários especiais ficam disponíveis na abertura de tickets.</CardDescription>
        </div>
        <Button size="sm" className="gap-2" onClick={() => setCreateDialogOpen(true)}>
          <Plus className="size-4" />
          Novo formulário
        </Button>
      </CardHeader>
      <CardContent className="space-y-4">
        {!templates ? (
          <div className="space-y-3">
            {Array.from({ length: 2 }).map((_, index) => (
              <Skeleton key={index} className="h-28 w-full rounded-2xl" />
            ))}
          </div>
        ) : (
          <>
            {activeTemplates.length === 0 ? (
              <div className="rounded-lg border border-dashed border-slate-300 bg-slate-50/70 p-6 text-center text-sm text-muted-foreground">
                Nenhum formulário personalizado. Clique em &quot;Novo formulário&quot; para começar.
              </div>
            ) : (
              <div className="grid gap-3 md:grid-cols-2">
                {activeTemplates.map(renderTemplateCard)}
              </div>
            )}
            {archivedTemplates.length > 0 ? (
              <div className="space-y-2">
                <p className="text-xs font-semibold uppercase tracking-wide text-neutral-500">Arquivados</p>
                <div className="grid gap-3 md:grid-cols-2">
                  {archivedTemplates.map(renderTemplateCard)}
                </div>
              </div>
            ) : null}
          </>
        )}
      </CardContent>

      <Dialog open={createDialogOpen} onOpenChange={(open) => !creating && setCreateDialogOpen(open)}>
        <DialogContent className="max-w-lg space-y-4">
          <DialogHeader>
            <DialogTitle>Novo formulário</DialogTitle>
            <DialogDescription>Crie formulários específicos para fluxos como admissões, desligamentos ou demandas especiais.</DialogDescription>
          </DialogHeader>
          <div className="space-y-4">
            <div className="space-y-2">
              <label className="text-sm font-medium text-neutral-700">Nome</label>
              <Input
                value={newLabel}
                onChange={(event) => setNewLabel(event.target.value)}
                placeholder="Ex.: Troca de equipamento"
              />
            </div>
            <div className="space-y-2">
              <label className="text-sm font-medium text-neutral-700">Descrição</label>
              <Textarea
                value={newDescription}
                onChange={(event) => setNewDescription(event.target.value)}
                placeholder="Explique quando este formulário deve ser usado"
                rows={3}
              />
            </div>
            <div className="space-y-2">
              <label className="text-sm font-medium text-neutral-700">Basear em</label>
              <Select
                value={baseTemplate}
                onValueChange={(value) => setBaseTemplate(value === CLEAR_SELECT_VALUE ? "" : value)}
              >
                <SelectTrigger>
                  <SelectValue placeholder="Em branco" />
                </SelectTrigger>
                <SelectContent>
                  <SelectItem value={CLEAR_SELECT_VALUE}>Começar do zero</SelectItem>
                  {baseOptions.map((tpl) => (
                    <SelectItem key={tpl.key} value={tpl.key}>
                      {tpl.label}
                    </SelectItem>
                  ))}
                </SelectContent>
              </Select>
              {baseTemplate ? (
                <label className="flex items-center gap-2 text-sm text-neutral-700">
                  <Checkbox
                    checked={cloneFields}
                    onCheckedChange={(value) => setCloneFields(Boolean(value))}
                  />
                  <span>Copiar campos do formulário base</span>
                </label>
              ) : null}
            </div>
          </div>
          <DialogFooter className="gap-2">
            <Button variant="outline" onClick={() => !creating && setCreateDialogOpen(false)}>
              Cancelar
            </Button>
            <Button onClick={handleCreate} disabled={creating}>
              {creating ? "Criando..." : "Criar formulário"}
            </Button>
          </DialogFooter>
        </DialogContent>
      </Dialog>

      <Dialog open={Boolean(editingTemplate)} onOpenChange={(open) => !savingEdit && !open && setEditingTemplate(null)}>
        <DialogContent className="max-w-lg space-y-4">
          <DialogHeader>
            <DialogTitle>Editar formulário</DialogTitle>
          </DialogHeader>
          <div className="space-y-3">
            <div className="space-y-2">
              <label className="text-sm font-medium text-neutral-700">Nome</label>
              <Input value={editLabel} onChange={(event) => setEditLabel(event.target.value)} />
            </div>
            <div className="space-y-2">
              <label className="text-sm font-medium text-neutral-700">Descrição</label>
              <Textarea
                value={editDescription}
                onChange={(event) => setEditDescription(event.target.value)}
                rows={3}
              />
            </div>
          </div>
          <DialogFooter className="gap-2">
            <Button variant="outline" onClick={() => !savingEdit && setEditingTemplate(null)}>
              Cancelar
            </Button>
            <Button onClick={handleSaveEdit} disabled={savingEdit}>
              {savingEdit ? "Salvando..." : "Salvar alterações"}
            </Button>
          </DialogFooter>
        </DialogContent>
      </Dialog>
    </Card>
  )
}