- Adiciona checklist no ticket (itens obrigatórios/opcionais) e bloqueia encerramento com pendências\n- Cria templates de checklist (globais/por empresa) + tela em /settings/checklists\n- Nova ação de automação: aplicar template de checklist\n- Corrige crash do Select (value vazio), warnings de Dialog e dimensionamento de charts\n- Ajusta SMTP (STARTTLS) e melhora teste de integração
387 lines
15 KiB
TypeScript
387 lines
15 KiB
TypeScript
"use client"
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import { useEffect, useMemo, useState } from "react"
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import { useMutation, useQuery } from "convex/react"
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import { Plus, Trash2 } from "lucide-react"
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import { toast } from "sonner"
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import { api } from "@/convex/_generated/api"
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import type { Id } from "@/convex/_generated/dataModel"
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import { useAuth } from "@/lib/auth-client"
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import { DEFAULT_TENANT_ID } from "@/lib/constants"
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import { Badge } from "@/components/ui/badge"
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import { Button } from "@/components/ui/button"
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import { Card, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
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import { Checkbox } from "@/components/ui/checkbox"
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import { Dialog, DialogContent, DialogHeader, DialogTitle } from "@/components/ui/dialog"
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import { Input } from "@/components/ui/input"
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import { Label } from "@/components/ui/label"
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import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select"
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import { Switch } from "@/components/ui/switch"
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import { Textarea } from "@/components/ui/textarea"
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type ChecklistTemplateRow = {
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id: Id<"ticketChecklistTemplates">
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name: string
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description: string
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company: { id: Id<"companies">; name: string } | null
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items: Array<{ id: string; text: string; required: boolean }>
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isArchived: boolean
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updatedAt: number
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}
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type CompanyRow = { id: Id<"companies">; name: string }
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type DraftItem = { id: string; text: string; required: boolean }
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const NO_COMPANY_VALUE = "__global__"
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function normalizeTemplateItems(items: DraftItem[]) {
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const normalized = items
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.map((item) => ({ ...item, text: item.text.trim() }))
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.filter((item) => item.text.length > 0)
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if (normalized.length === 0) {
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throw new Error("Adicione pelo menos um item no checklist.")
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}
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const invalid = normalized.find((item) => item.text.length > 240)
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if (invalid) {
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throw new Error("Item do checklist muito longo (máx. 240 caracteres).")
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}
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return normalized
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}
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function TemplateEditorDialog({
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open,
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onOpenChange,
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template,
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companies,
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}: {
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open: boolean
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onOpenChange: (open: boolean) => void
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template: ChecklistTemplateRow | null
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companies: CompanyRow[]
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}) {
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const { convexUserId, session } = useAuth()
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const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
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const actorId = convexUserId as Id<"users"> | null
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const createTemplate = useMutation(api.checklistTemplates.create)
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const updateTemplate = useMutation(api.checklistTemplates.update)
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const [saving, setSaving] = useState(false)
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const [name, setName] = useState("")
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const [description, setDescription] = useState("")
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const [companyValue, setCompanyValue] = useState<string>(NO_COMPANY_VALUE)
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const [items, setItems] = useState<DraftItem[]>([{ id: crypto.randomUUID(), text: "", required: true }])
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const [archived, setArchived] = useState<boolean>(false)
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useEffect(() => {
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if (!open) return
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setName(template?.name ?? "")
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setDescription(template?.description ?? "")
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setCompanyValue(template?.company?.id ? String(template.company.id) : NO_COMPANY_VALUE)
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setItems(
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template?.items?.length
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? template.items.map((item) => ({ id: item.id, text: item.text, required: item.required }))
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: [{ id: crypto.randomUUID(), text: "", required: true }]
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)
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setArchived(template?.isArchived ?? false)
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}, [open, template])
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const handleSave = async () => {
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if (!actorId) return
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const trimmedName = name.trim()
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if (trimmedName.length < 3) {
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toast.error("Informe um nome com pelo menos 3 caracteres.")
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return
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}
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let normalizedItems: DraftItem[]
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try {
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normalizedItems = normalizeTemplateItems(items)
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} catch (error) {
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toast.error(error instanceof Error ? error.message : "Itens do checklist inválidos.")
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return
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}
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const payload = {
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tenantId,
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actorId,
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name: trimmedName,
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description: description.trim().length > 0 ? description.trim() : undefined,
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companyId: companyValue !== NO_COMPANY_VALUE ? (companyValue as Id<"companies">) : undefined,
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items: normalizedItems.map((item) => ({ id: item.id, text: item.text, required: item.required })),
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isArchived: archived,
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}
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setSaving(true)
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try {
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if (template) {
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await updateTemplate({ templateId: template.id, ...payload })
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toast.success("Template atualizado.")
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} else {
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await createTemplate(payload)
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toast.success("Template criado.")
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}
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onOpenChange(false)
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} catch (error) {
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toast.error(error instanceof Error ? error.message : "Falha ao salvar template.")
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} finally {
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setSaving(false)
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}
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}
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const canSave = Boolean(actorId) && !saving
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return (
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<Dialog open={open} onOpenChange={onOpenChange}>
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<DialogContent className="max-w-3xl">
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<DialogHeader className="gap-1">
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<DialogTitle>{template ? "Editar template de checklist" : "Novo template de checklist"}</DialogTitle>
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</DialogHeader>
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<div className="space-y-5">
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<div className="grid gap-4 md:grid-cols-2">
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<div className="space-y-2">
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<Label>Nome</Label>
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<Input value={name} onChange={(e) => setName(e.target.value)} placeholder="Ex.: Checklist de instalação" />
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</div>
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<div className="space-y-2">
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<Label>Empresa</Label>
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<Select value={companyValue} onValueChange={setCompanyValue}>
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<SelectTrigger>
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<SelectValue placeholder="Global" />
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</SelectTrigger>
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<SelectContent className="rounded-xl">
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<SelectItem value={NO_COMPANY_VALUE}>Global (todas)</SelectItem>
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{companies.map((company) => (
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<SelectItem key={company.id} value={String(company.id)}>
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{company.name}
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</SelectItem>
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))}
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</SelectContent>
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</Select>
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</div>
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</div>
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<div className="space-y-2">
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<Label>Descrição (opcional)</Label>
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<Textarea value={description} onChange={(e) => setDescription(e.target.value)} placeholder="Quando usar este checklist?" />
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</div>
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<div className="space-y-3">
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<div className="flex items-center justify-between gap-2">
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<div className="space-y-0.5">
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<p className="text-sm font-semibold text-neutral-900">Itens</p>
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<p className="text-xs text-muted-foreground">Defina o que precisa ser feito. Itens obrigatórios bloqueiam o encerramento.</p>
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</div>
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<Button
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type="button"
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variant="outline"
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className="gap-2"
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onClick={() => setItems((prev) => [...prev, { id: crypto.randomUUID(), text: "", required: true }])}
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>
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<Plus className="size-4" />
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Novo item
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</Button>
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</div>
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<div className="space-y-2">
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{items.map((item) => (
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<div key={item.id} className="flex flex-col gap-2 rounded-xl border border-slate-200 bg-white p-3 sm:flex-row sm:items-center">
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<Input
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value={item.text}
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onChange={(e) =>
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setItems((prev) => prev.map((row) => (row.id === item.id ? { ...row, text: e.target.value } : row)))
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}
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placeholder="Ex.: Validar backup"
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className="h-9 flex-1"
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/>
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<label className="flex items-center gap-2 text-sm text-neutral-700">
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<Checkbox
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checked={item.required}
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onCheckedChange={(checked) =>
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setItems((prev) => prev.map((row) => (row.id === item.id ? { ...row, required: Boolean(checked) } : row)))
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}
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/>
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Obrigatório
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</label>
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<Button
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type="button"
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variant="ghost"
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size="icon"
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className="h-9 w-9 text-slate-500 hover:bg-red-50 hover:text-red-700"
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onClick={() => setItems((prev) => prev.filter((row) => row.id !== item.id))}
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title="Remover"
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>
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<Trash2 className="size-4" />
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</Button>
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</div>
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))}
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</div>
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</div>
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<div className="flex items-center justify-between gap-3">
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<div className="flex items-center gap-3">
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<span className="text-sm font-medium text-neutral-700">Arquivado</span>
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<Switch checked={archived} onCheckedChange={setArchived} className="data-[state=checked]:bg-black data-[state=unchecked]:bg-slate-300" />
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</div>
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<div className="flex items-center gap-2">
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<Button type="button" variant="outline" onClick={() => onOpenChange(false)} disabled={saving}>
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Cancelar
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</Button>
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<Button type="button" onClick={handleSave} disabled={!canSave}>
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Salvar
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</Button>
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</div>
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</div>
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</div>
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</DialogContent>
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</Dialog>
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)
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}
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export function ChecklistTemplatesManager() {
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const { convexUserId, session } = useAuth()
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const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
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const viewerId = convexUserId as Id<"users"> | null
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const [includeArchived, setIncludeArchived] = useState(false)
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const [editorOpen, setEditorOpen] = useState(false)
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const [editing, setEditing] = useState<ChecklistTemplateRow | null>(null)
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const templates = useQuery(
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api.checklistTemplates.list,
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viewerId ? { tenantId, viewerId, includeArchived } : "skip"
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) as ChecklistTemplateRow[] | undefined
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const companies = useQuery(
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api.companies.list,
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viewerId ? { tenantId, viewerId } : "skip"
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) as Array<{ id: Id<"companies">; name: string }> | undefined
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const updateTemplate = useMutation(api.checklistTemplates.update)
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const companyOptions = useMemo<CompanyRow[]>(
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() => (companies ?? []).map((c) => ({ id: c.id, name: c.name })).sort((a, b) => a.name.localeCompare(b.name, "pt-BR")),
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[companies]
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)
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const orderedTemplates = useMemo(() => (templates ?? []).slice().sort((a, b) => b.updatedAt - a.updatedAt), [templates])
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const handleNew = () => {
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setEditing(null)
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setEditorOpen(true)
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}
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const handleEdit = (tpl: ChecklistTemplateRow) => {
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setEditing(tpl)
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setEditorOpen(true)
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}
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const handleToggleArchived = async (tpl: ChecklistTemplateRow) => {
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if (!viewerId) return
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try {
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await updateTemplate({
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tenantId,
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actorId: viewerId,
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templateId: tpl.id,
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name: tpl.name,
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description: tpl.description || undefined,
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companyId: tpl.company?.id ?? undefined,
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items: tpl.items.map((item) => ({ id: item.id, text: item.text, required: item.required })),
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isArchived: !tpl.isArchived,
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})
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toast.success(tpl.isArchived ? "Template restaurado." : "Template arquivado.")
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} catch (error) {
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toast.error(error instanceof Error ? error.message : "Falha ao atualizar template.")
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}
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}
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return (
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<div className="space-y-6">
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<Card className="border border-slate-200">
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<CardHeader className="flex flex-col gap-3 sm:flex-row sm:items-center sm:justify-between">
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<div className="space-y-1">
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<CardTitle className="text-xl font-semibold text-neutral-900">Templates de checklist</CardTitle>
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<CardDescription className="text-sm text-neutral-600">
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Crie modelos globais ou por empresa para padronizar tarefas de atendimento.
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</CardDescription>
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</div>
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<div className="flex flex-wrap items-center gap-3">
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<label className="flex items-center gap-2 text-sm text-neutral-700">
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<Switch
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checked={includeArchived}
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onCheckedChange={setIncludeArchived}
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className="data-[state=checked]:bg-black data-[state=unchecked]:bg-slate-300"
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/>
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Exibir arquivados
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</label>
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<Button type="button" onClick={handleNew} className="gap-2">
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<Plus className="size-4" />
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Novo template
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</Button>
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</div>
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</CardHeader>
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<CardContent>
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{!templates ? (
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<p className="text-sm text-neutral-600">Carregando templates...</p>
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) : orderedTemplates.length === 0 ? (
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<div className="rounded-xl border border-dashed border-slate-200 p-6 text-sm text-neutral-600">
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Nenhum template cadastrado.
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</div>
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) : (
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<div className="space-y-3">
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{orderedTemplates.map((tpl) => (
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<div key={tpl.id} className="rounded-2xl border border-slate-200 bg-white p-4 shadow-sm">
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<div className="flex flex-col gap-2 sm:flex-row sm:items-start sm:justify-between">
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<div className="min-w-0">
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<div className="flex flex-wrap items-center gap-2">
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<p className="truncate text-sm font-semibold text-neutral-900">{tpl.name}</p>
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{tpl.isArchived ? (
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<Badge variant="outline" className="rounded-full text-[11px]">
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Arquivado
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</Badge>
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) : null}
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{tpl.company ? (
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<Badge variant="secondary" className="rounded-full text-[11px]">
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{tpl.company.name}
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</Badge>
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) : (
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<Badge variant="outline" className="rounded-full text-[11px]">
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Global
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</Badge>
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)}
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<Badge variant="outline" className="rounded-full text-[11px]">
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{tpl.items.length} item{tpl.items.length === 1 ? "" : "s"}
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</Badge>
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</div>
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{tpl.description ? (
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<p className="mt-1 text-xs text-neutral-500">{tpl.description}</p>
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) : null}
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</div>
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<div className="flex items-center gap-2">
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<Button type="button" variant="outline" onClick={() => handleEdit(tpl)}>
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Editar
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</Button>
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<Button type="button" variant="outline" onClick={() => handleToggleArchived(tpl)}>
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{tpl.isArchived ? "Restaurar" : "Arquivar"}
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</Button>
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</div>
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</div>
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</div>
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))}
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</div>
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)}
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</CardContent>
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</Card>
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<TemplateEditorDialog
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open={editorOpen}
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onOpenChange={setEditorOpen}
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template={editing}
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companies={companyOptions}
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/>
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</div>
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)
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}
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