sistema-de-chamados/web/convex/seed.ts

81 lines
2.9 KiB
TypeScript

import { mutation } from "./_generated/server";
export const seedDemo = mutation({
args: {},
handler: async (ctx) => {
const tenantId = "tenant-atlas";
// Ensure queues
const existingQueues = await ctx.db
.query("queues")
.withIndex("by_tenant", (q) => q.eq("tenantId", tenantId))
.collect();
const queues = existingQueues.length
? existingQueues
: await Promise.all(
[
{ name: "Suporte N1", slug: "suporte-n1" },
{ name: "Suporte N2", slug: "suporte-n2" },
].map((q) => ctx.db.insert("queues", { tenantId, name: q.name, slug: q.slug, teamId: undefined }))
).then((ids) => Promise.all(ids.map((id) => ctx.db.get(id))))
;
// Ensure users
async function ensureUser(name: string, email: string, role = "AGENT") {
const found = await ctx.db
.query("users")
.withIndex("by_tenant_email", (q) => q.eq("tenantId", tenantId).eq("email", email))
.first();
if (found) return found._id;
return await ctx.db.insert("users", { tenantId, name, email, role, avatarUrl: `https://avatar.vercel.sh/${name.split(" ")[0]}` });
}
const anaId = await ensureUser("Ana Souza", "ana.souza@example.com");
const brunoId = await ensureUser("Bruno Lima", "bruno.lima@example.com");
const eduardaId = await ensureUser("Eduarda Rocha", "eduarda.rocha@example.com", "CUSTOMER");
// Seed a couple of tickets
const now = Date.now();
const newestRef = await ctx.db
.query("tickets")
.withIndex("by_tenant_reference", (q) => q.eq("tenantId", tenantId))
.order("desc")
.take(1);
let ref = newestRef[0]?.reference ?? 41000;
const queue1 = queues[0]!._id;
const queue2 = queues[1]!._id;
const t1 = await ctx.db.insert("tickets", {
tenantId,
reference: ++ref,
subject: "Erro 500 ao acessar portal do cliente",
summary: "Clientes relatam erro intermitente no portal web",
status: "OPEN",
priority: "URGENT",
channel: "EMAIL",
queueId: queue1,
requesterId: eduardaId,
assigneeId: anaId,
createdAt: now - 1000 * 60 * 60 * 5,
updatedAt: now - 1000 * 60 * 10,
tags: ["portal", "cliente"],
});
await ctx.db.insert("ticketEvents", { ticketId: t1, type: "CREATED", createdAt: now - 1000 * 60 * 60 * 5, payload: {} });
const t2 = await ctx.db.insert("tickets", {
tenantId,
reference: ++ref,
subject: "Integração ERP parada",
summary: "Webhook do ERP retornando timeout",
status: "PENDING",
priority: "HIGH",
channel: "WHATSAPP",
queueId: queue2,
requesterId: eduardaId,
assigneeId: brunoId,
createdAt: now - 1000 * 60 * 60 * 8,
updatedAt: now - 1000 * 60 * 30,
tags: ["Integração", "erp"],
});
await ctx.db.insert("ticketEvents", { ticketId: t2, type: "CREATED", createdAt: now - 1000 * 60 * 60 * 8, payload: {} });
},
});