sistema-de-chamados/emails/ticket-comment-email.tsx

import * as React from "react"
import { Button, Heading, Hr, Section, Text } from "@react-email/components"

import { RavenEmailLayout } from "./_components/layout"
import { EMAIL_COLORS } from "./_components/tokens"

export type TicketCommentEmailProps = {
  ticketNumber: string
  ticketTitle: string
  commenterName: string
  commentPreview: string
  ticketUrl: string
}

export default function TicketCommentEmail(props: TicketCommentEmailProps) {
  const { ticketNumber, ticketTitle, commenterName, commentPreview, ticketUrl } = props

  return (
    <RavenEmailLayout title="Novo comentario" preview={`${commenterName} comentou no chamado #${ticketNumber}`}>
      <Section style={{ textAlign: "center", margin: "24px 0" }}>
        <div
          style={{
            display: "inline-block",
            width: "64px",
            height: "64px",
            backgroundColor: "#e0f2fe",
            borderRadius: "50%",
            lineHeight: "64px",
            fontSize: "28px",
            border: "1px solid #0ea5e9",
          }}
        >
          &#128172;
        </div>
      </Section>

      <Heading style={{ margin: "0 0 12px 0", fontSize: "26px", fontWeight: 700, color: EMAIL_COLORS.textPrimary, textAlign: "center" }}>
        Novo comentario
      </Heading>

      <Text style={{ margin: "0 0 24px 0", fontSize: "15px", lineHeight: "1.7", color: EMAIL_COLORS.textSecondary, textAlign: "center" }}>
        <strong>{commenterName}</strong> comentou no chamado <strong>#{ticketNumber}</strong>.
      </Text>

      <Section
        style={{
          backgroundColor: "#f8fafc",
          borderRadius: "12px",
          border: `1px solid ${EMAIL_COLORS.border}`,
          margin: "24px 0",
        }}
      >
        <table cellPadding="0" cellSpacing="0" role="presentation" style={{ width: "100%" }}>
          <tbody>
            <tr>
              <td style={{ padding: "16px 20px", borderBottom: `1px solid #f1f5f9` }}>
                <Text style={{ margin: 0, fontSize: "13px", fontWeight: 600, color: EMAIL_COLORS.textMuted }}>
                  Chamado #{ticketNumber}
                </Text>
                <Text style={{ margin: "4px 0 0 0", fontSize: "14px", fontWeight: 600, color: EMAIL_COLORS.textPrimary }}>
                  {ticketTitle}
                </Text>
              </td>
            </tr>
            <tr>
              <td style={{ padding: "16px 20px" }}>
                <Text style={{ margin: 0, fontSize: "13px", fontWeight: 600, color: EMAIL_COLORS.textMuted }}>
                  Comentario
                </Text>
                <Text style={{ margin: "8px 0 0 0", fontSize: "14px", lineHeight: "1.6", color: EMAIL_COLORS.textPrimary }}>
                  {commentPreview}
                </Text>
              </td>
            </tr>
          </tbody>
        </table>
      </Section>

      <Section style={{ textAlign: "center", margin: "32px 0" }}>
        <Button
          href={ticketUrl}
          style={{
            display: "inline-block",
            backgroundColor: EMAIL_COLORS.primary,
            color: EMAIL_COLORS.primaryForeground,
            textDecoration: "none",
            borderRadius: "12px",
            padding: "14px 24px",
            fontWeight: 800,
            fontSize: "14px",
            border: `1px solid ${EMAIL_COLORS.primaryDark}`,
          }}
        >
          Ver e responder
        </Button>
      </Section>

      <Hr style={{ borderColor: EMAIL_COLORS.border, margin: "24px 0" }} />

      <Text style={{ margin: 0, fontSize: "12px", color: EMAIL_COLORS.textMuted, textAlign: "center" }}>
        Clique no botao acima para ver o comentario completo e responder.
      </Text>
    </RavenEmailLayout>
  )
}

TicketCommentEmail.PreviewProps = {
  ticketNumber: "41025",
  ticketTitle: "Computador nao liga apos atualizacao",
  commenterName: "Weslei Magalhaes",
  commentPreview: "Ola! Ja verificamos o problema e parece ser relacionado ao driver da placa de video. Vou precisar de acesso remoto para fazer a correcao...",
  ticketUrl: "https://raven.rever.com.br/tickets/abc123",
} satisfies TicketCommentEmailProps