sistema-de-chamados/src/components/tickets/ticket-queue-summary.tsx

76 lines
3.9 KiB
TypeScript

"use client"
import { useQuery } from "convex/react"
import { api } from "@/convex/_generated/api"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import type { TicketQueueSummary } from "@/lib/schemas/ticket"
import { Card, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
import { Progress } from "@/components/ui/progress"
import { useAuth } from "@/lib/auth-client"
import type { Id } from "@/convex/_generated/dataModel"
interface TicketQueueSummaryProps {
queues?: TicketQueueSummary[]
}
export function TicketQueueSummaryCards({ queues }: TicketQueueSummaryProps) {
const { convexUserId, isStaff } = useAuth()
const enabled = Boolean(isStaff && convexUserId)
const queueArgs = enabled
? { tenantId: DEFAULT_TENANT_ID, viewerId: convexUserId as Id<"users"> }
: "skip"
const fromServer = useQuery(enabled ? api.queues.summary : "skip", queueArgs)
const data: TicketQueueSummary[] = (queues ?? (fromServer as TicketQueueSummary[] | undefined) ?? [])
if (!queues && fromServer === undefined) {
return (
<div className="grid gap-4 md:grid-cols-2 xl:grid-cols-3">
{Array.from({ length: 3 }).map((_, index) => (
<div key={index} className="rounded-2xl border border-slate-200 bg-white p-4 shadow-sm">
<div className="h-4 w-24 animate-pulse rounded bg-slate-100" />
<div className="mt-4 h-3 w-full animate-pulse rounded bg-slate-100" />
</div>
))}
</div>
)
}
return (
<div className="grid gap-4 md:grid-cols-2 xl:grid-cols-3">
{data.map((queue) => {
const total = queue.pending + queue.waiting
const breachPercent = total === 0 ? 0 : Math.round((queue.breached / total) * 100)
return (
<Card key={queue.id} className="rounded-2xl border border-slate-200 bg-white p-4 shadow-sm">
<CardHeader className="pb-2">
<CardDescription className="text-xs uppercase tracking-wide text-neutral-500">Fila</CardDescription>
<CardTitle className="text-lg font-semibold text-neutral-900">{queue.name}</CardTitle>
</CardHeader>
<CardContent className="space-y-4">
<div className="grid gap-3 sm:grid-cols-3">
<div className="flex h-full flex-col justify-between gap-2 rounded-xl border border-slate-200 bg-gradient-to-br from-white via-white to-slate-100 px-4 py-3 shadow-sm">
<p className="text-xs font-semibold uppercase tracking-wide text-neutral-500">Pendentes</p>
<p className="text-3xl font-bold tracking-tight text-neutral-900 tabular-nums">{queue.pending}</p>
</div>
<div className="flex h-full flex-col justify-between gap-2 rounded-xl border border-sky-200 bg-gradient-to-br from-white via-white to-sky-50 px-4 py-3 shadow-sm">
<p className="text-xs font-semibold uppercase tracking-wide text-sky-700">Aguardando resposta</p>
<p className="text-3xl font-bold tracking-tight text-sky-700 tabular-nums">{queue.waiting}</p>
</div>
<div className="flex h-full flex-col justify-between gap-2 rounded-xl border border-amber-200 bg-gradient-to-br from-white via-white to-amber-50 px-4 py-3 shadow-sm">
<p className="text-xs font-semibold uppercase tracking-wide text-amber-700">Violados</p>
<p className="text-3xl font-bold tracking-tight text-amber-700 tabular-nums">{queue.breached}</p>
</div>
</div>
<div className="pt-1">
<Progress value={breachPercent} className="h-1.5 bg-slate-100" indicatorClassName="bg-[#00e8ff]" />
<span className="mt-2 block text-xs text-neutral-500">
{breachPercent}% com SLA violado nesta fila
</span>
</div>
</CardContent>
</Card>
)
})}
</div>
)
}