chore: reorganize project structure and ensure default queues

This commit is contained in:
Esdras Renan 2025-10-06 22:59:35 -03:00
parent 854887f499
commit 1cccb852a5
201 changed files with 417 additions and 838 deletions

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"use client"
import { useMemo, useState } from "react"
import { useMutation, useQuery } from "convex/react"
import { toast } from "sonner"
import { IconFileText, IconPlus, IconTrash, IconX } from "@tabler/icons-react"
// @ts-expect-error Convex runtime API lacks TypeScript declarations
import { api } from "@/convex/_generated/api"
import type { Id } from "@/convex/_generated/dataModel"
import { useAuth } from "@/lib/auth-client"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import { sanitizeEditorHtml, RichTextEditor, RichTextContent } from "@/components/ui/rich-text-editor"
import { Button } from "@/components/ui/button"
import { Input } from "@/components/ui/input"
import { Card, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
import { Empty, EmptyDescription, EmptyHeader, EmptyMedia, EmptyTitle } from "@/components/ui/empty"
import { Spinner } from "@/components/ui/spinner"
export function CommentTemplatesManager() {
const { convexUserId, session } = useAuth()
const tenantId = session?.user.tenantId ?? DEFAULT_TENANT_ID
const viewerId = convexUserId as Id<"users"> | undefined
const templates = useQuery(
viewerId ? api.commentTemplates.list : "skip",
viewerId ? { tenantId, viewerId } : "skip"
) as
| {
id: Id<"commentTemplates">
title: string
body: string
createdAt: number
updatedAt: number
createdBy: Id<"users">
updatedBy: Id<"users"> | null
}[]
| undefined
const createTemplate = useMutation(api.commentTemplates.create)
const updateTemplate = useMutation(api.commentTemplates.update)
const deleteTemplate = useMutation(api.commentTemplates.remove)
const [title, setTitle] = useState("")
const [body, setBody] = useState("")
const [isSubmitting, setIsSubmitting] = useState(false)
const isLoading = viewerId && templates === undefined
const orderedTemplates = useMemo(() => templates ?? [], [templates])
async function handleCreate(event: React.FormEvent<HTMLFormElement>) {
event.preventDefault()
if (!viewerId) return
const trimmedTitle = title.trim()
const sanitizedBody = sanitizeEditorHtml(body)
if (trimmedTitle.length < 3) {
toast.error("Informe um título com pelo menos 3 caracteres.")
return
}
if (!sanitizedBody) {
toast.error("Escreva o conteúdo do template antes de salvar.")
return
}
setIsSubmitting(true)
toast.loading("Criando template...", { id: "create-template" })
try {
await createTemplate({ tenantId, actorId: viewerId, title: trimmedTitle, body: sanitizedBody })
toast.success("Template criado!", { id: "create-template" })
setTitle("")
setBody("")
} catch (error) {
console.error(error)
toast.error("Não foi possível criar o template.", { id: "create-template" })
} finally {
setIsSubmitting(false)
}
}
async function handleUpdate(templateId: Id<"commentTemplates">, nextTitle: string, nextBody: string) {
if (!viewerId) return
const trimmedTitle = nextTitle.trim()
const sanitizedBody = sanitizeEditorHtml(nextBody)
if (trimmedTitle.length < 3) {
toast.error("Informe um título com pelo menos 3 caracteres.")
return false
}
if (!sanitizedBody) {
toast.error("Escreva o conteúdo do template antes de salvar.")
return false
}
const toastId = `update-template-${templateId}`
toast.loading("Atualizando template...", { id: toastId })
try {
await updateTemplate({
templateId,
tenantId,
actorId: viewerId,
title: trimmedTitle,
body: sanitizedBody,
})
toast.success("Template atualizado!", { id: toastId })
return true
} catch (error) {
console.error(error)
toast.error("Não foi possível atualizar o template.", { id: toastId })
return false
}
}
async function handleDelete(templateId: Id<"commentTemplates">) {
if (!viewerId) return
const toastId = `delete-template-${templateId}`
toast.loading("Removendo template...", { id: toastId })
try {
await deleteTemplate({ templateId, tenantId, actorId: viewerId })
toast.success("Template removido!", { id: toastId })
} catch (error) {
console.error(error)
toast.error("Não foi possível remover o template.", { id: toastId })
}
}
if (!viewerId) {
return (
<Card className="border border-slate-200">
<CardHeader>
<CardTitle>Templates de comentário</CardTitle>
<CardDescription>Faça login para gerenciar os templates de resposta rápida.</CardDescription>
</CardHeader>
</Card>
)
}
return (
<div className="space-y-6">
<Card className="border border-slate-200">
<CardHeader className="flex flex-col gap-1">
<CardTitle className="text-xl font-semibold text-neutral-900">Templates de comentário</CardTitle>
<CardDescription className="text-sm text-neutral-600">
Mantenha respostas rápidas prontas para uso. Administradores e agentes podem criar, editar e remover templates.
</CardDescription>
</CardHeader>
<CardContent>
<form className="space-y-4" onSubmit={handleCreate}>
<div className="space-y-2">
<label htmlFor="template-title" className="text-sm font-medium text-neutral-800">
Título do template
</label>
<Input
id="template-title"
placeholder="Ex.: A Rever agradece seu contato"
value={title}
onChange={(event) => setTitle(event.target.value)}
required
/>
</div>
<div className="space-y-2">
<label htmlFor="template-body" className="text-sm font-medium text-neutral-800">
Conteúdo padrão
</label>
<RichTextEditor value={body} onChange={setBody} minHeight={180} placeholder="Escreva a mensagem padrão..." />
</div>
<div className="flex justify-end gap-2">
{body ? (
<Button
type="button"
variant="outline"
className="inline-flex items-center gap-2"
onClick={() => {
setBody("")
setTitle("")
}}
disabled={isSubmitting}
>
<IconX className="size-4" />
Limpar
</Button>
) : null}
<Button type="submit" className="inline-flex items-center gap-2" disabled={isSubmitting}>
{isSubmitting ? <Spinner className="size-4 text-white" /> : <IconPlus className="size-4" />}Salvar template
</Button>
</div>
</form>
</CardContent>
</Card>
<Card className="border border-slate-200">
<CardHeader className="flex flex-col gap-1">
<CardTitle className="flex items-center gap-2 text-lg font-semibold text-neutral-900">
<IconFileText className="size-5 text-neutral-500" /> Templates cadastrados
</CardTitle>
<CardDescription className="text-sm text-neutral-600">
Gerencie as mensagens prontas utilizadas nos comentários de tickets.
</CardDescription>
</CardHeader>
<CardContent>
{isLoading ? (
<div className="flex items-center gap-2 text-sm text-neutral-600">
<Spinner className="size-4" /> Carregando templates...
</div>
) : orderedTemplates.length === 0 ? (
<Empty>
<EmptyHeader>
<EmptyMedia variant="icon">
<IconFileText className="size-5 text-neutral-500" />
</EmptyMedia>
<EmptyTitle>Nenhum template cadastrado</EmptyTitle>
<EmptyDescription>Crie seu primeiro template usando o formulário acima.</EmptyDescription>
</EmptyHeader>
</Empty>
) : (
<div className="flex flex-col gap-4">
{orderedTemplates.map((template) => (
<TemplateItem
key={template.id}
template={template}
onSave={handleUpdate}
onDelete={handleDelete}
/>
))}
</div>
)}
</CardContent>
</Card>
</div>
)
}
type TemplateItemProps = {
template: {
id: Id<"commentTemplates">
title: string
body: string
updatedAt: number
}
onSave: (templateId: Id<"commentTemplates">, title: string, body: string) => Promise<boolean | void>
onDelete: (templateId: Id<"commentTemplates">) => Promise<void>
}
function TemplateItem({ template, onSave, onDelete }: TemplateItemProps) {
const [isEditing, setIsEditing] = useState(false)
const [title, setTitle] = useState(template.title)
const [body, setBody] = useState(template.body)
const [isSaving, setIsSaving] = useState(false)
const [isDeleting, setIsDeleting] = useState(false)
const lastUpdated = useMemo(() => new Date(template.updatedAt), [template.updatedAt])
async function handleSave() {
setIsSaving(true)
const ok = await onSave(template.id, title, body)
setIsSaving(false)
if (ok !== false) {
setIsEditing(false)
}
}
async function handleDelete() {
setIsDeleting(true)
await onDelete(template.id)
setIsDeleting(false)
}
return (
<div className="rounded-xl border border-slate-200 bg-white p-4 shadow-sm">
<div className="flex flex-col gap-3">
{isEditing ? (
<div className="space-y-3">
<Input value={title} onChange={(event) => setTitle(event.target.value)} placeholder="Título" />
<RichTextEditor value={body} onChange={setBody} minHeight={160} />
</div>
) : (
<div className="space-y-2">
<h3 className="text-base font-semibold text-neutral-900">{template.title}</h3>
<RichTextContent html={template.body} className="text-sm text-neutral-700" />
</div>
)}
<div className="flex flex-wrap items-center justify-between gap-3 text-xs text-neutral-500">
<span>Atualizado em {lastUpdated.toLocaleString("pt-BR")}</span>
<div className="flex items-center gap-2">
{isEditing ? (
<>
<Button
type="button"
variant="outline"
size="sm"
onClick={() => {
setIsEditing(false)
setTitle(template.title)
setBody(template.body)
}}
disabled={isSaving}
>
Cancelar
</Button>
<Button type="button" size="sm" onClick={handleSave} disabled={isSaving}>
{isSaving ? <Spinner className="size-4 text-white" /> : "Salvar"}
</Button>
</>
) : (
<>
<Button type="button" variant="outline" size="sm" onClick={() => setIsEditing(true)}>
Editar
</Button>
<Button
type="button"
variant="destructive"
size="sm"
className="inline-flex items-center gap-1"
onClick={handleDelete}
disabled={isDeleting}
>
{isDeleting ? <Spinner className="size-4 text-white" /> : <IconTrash className="size-4" />}Excluir
</Button>
</>
)}
</div>
</div>
</div>
</div>
)
}

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"use client"
import { useMemo, useState } from "react"
import Link from "next/link"
import { useRouter } from "next/navigation"
import { toast } from "sonner"
import { Settings2, Share2, ShieldCheck, UserCog, UserPlus, Users2, Layers3, MessageSquareText } from "lucide-react"
import { Badge } from "@/components/ui/badge"
import { Button } from "@/components/ui/button"
import { Card, CardContent, CardDescription, CardFooter, CardHeader, CardTitle } from "@/components/ui/card"
import { Separator } from "@/components/ui/separator"
import { useAuth, signOut } from "@/lib/auth-client"
import { DEFAULT_TENANT_ID } from "@/lib/constants"
import type { LucideIcon } from "lucide-react"
type RoleRequirement = "admin" | "staff"
type SettingsAction = {
title: string
description: string
href: string
cta: string
requiredRole?: RoleRequirement
icon: LucideIcon
}
const ROLE_LABELS: Record<string, string> = {
admin: "Administrador",
manager: "Gestor",
agent: "Agente",
collaborator: "Colaborador",
customer: "Cliente",
}
const SETTINGS_ACTIONS: SettingsAction[] = [
{
title: "Times & papéis",
description: "Controle quem pode atuar nas filas e atribua permissões refinadas por equipe.",
href: "/admin/teams",
cta: "Gerenciar times",
requiredRole: "admin",
icon: Users2,
},
{
title: "Canais & roteamento",
description: "Configure canais, horários de atendimento e regras automáticas de distribuição.",
href: "/admin/channels",
cta: "Abrir canais",
requiredRole: "admin",
icon: Share2,
},
{
title: "Campos e categorias",
description: "Ajuste categorias, subcategorias e campos personalizados para qualificar tickets.",
href: "/admin/fields",
cta: "Editar estrutura",
requiredRole: "admin",
icon: Layers3,
},
{
title: "Convites e acessos",
description: "Convide novos usuários, revise papéis e acompanhe quem tem acesso ao workspace.",
href: "/admin",
cta: "Abrir painel",
requiredRole: "admin",
icon: UserPlus,
},
{
title: "Templates de comentários",
description: "Gerencie mensagens rápidas utilizadas nos atendimentos.",
href: "/settings/templates",
cta: "Abrir templates",
requiredRole: "staff",
icon: MessageSquareText,
},
{
title: "Preferências da equipe",
description: "Defina padrões de notificação e comportamento do modo play para toda a equipe.",
href: "#preferencias",
cta: "Ajustar preferências",
requiredRole: "staff",
icon: Settings2,
},
{
title: "Políticas e segurança",
description: "Acompanhe SLAs críticos, rastreie integrações e revise auditorias de acesso.",
href: "/admin/slas",
cta: "Revisar SLAs",
requiredRole: "admin",
icon: ShieldCheck,
},
]
export function SettingsContent() {
const { session, isAdmin, isStaff } = useAuth()
const [isSigningOut, setIsSigningOut] = useState(false)
const router = useRouter()
const normalizedRole = session?.user.role?.toLowerCase() ?? "agent"
const roleLabel = ROLE_LABELS[normalizedRole] ?? "Agente"
const tenant = session?.user.tenantId ?? DEFAULT_TENANT_ID
const sessionExpiry = useMemo(() => {
const expiresAt = session?.session?.expiresAt
if (!expiresAt) return null
return new Intl.DateTimeFormat("pt-BR", {
dateStyle: "long",
timeStyle: "short",
}).format(new Date(expiresAt))
}, [session?.session?.expiresAt])
async function handleSignOut() {
if (isSigningOut) return
setIsSigningOut(true)
try {
await signOut()
toast.success("Sessão encerrada")
router.replace("/login")
} catch (error) {
console.error(error)
toast.error("Não foi possível encerrar a sessão.")
} finally {
setIsSigningOut(false)
}
}
function canAccess(requiredRole?: RoleRequirement) {
if (!requiredRole) return true
if (requiredRole === "admin") return isAdmin
if (requiredRole === "staff") return isStaff
return false
}
return (
<div className="mx-auto flex w-full max-w-6xl flex-col gap-6 px-4 pb-12 lg:px-6">
<div className="grid gap-6 lg:grid-cols-[minmax(0,1.7fr)_minmax(0,1fr)] lg:items-start">
<Card id="preferencias" className="border border-border/70">
<CardHeader className="flex flex-col gap-1">
<CardTitle className="text-2xl font-semibold text-neutral-900">Perfil</CardTitle>
<CardDescription className="text-sm text-neutral-600">
Dados sincronizados via Better Auth e utilizados para provisionamento no Convex.
</CardDescription>
</CardHeader>
<CardContent className="space-y-6">
<dl className="grid gap-4 text-sm text-neutral-700 sm:grid-cols-2">
<div className="space-y-1">
<dt className="text-xs uppercase tracking-wide text-neutral-500">Nome</dt>
<dd className="font-medium text-neutral-900">{session?.user.name ?? "—"}</dd>
</div>
<div className="space-y-1">
<dt className="text-xs uppercase tracking-wide text-neutral-500">E-mail</dt>
<dd className="font-medium text-neutral-900">{session?.user.email ?? "—"}</dd>
</div>
<div className="space-y-1">
<dt className="text-xs uppercase tracking-wide text-neutral-500">Tenant</dt>
<dd>
<Badge variant="outline" className="rounded-full border-dashed px-2.5 py-1 text-xs uppercase tracking-wide">
{tenant}
</Badge>
</dd>
</div>
<div className="space-y-1">
<dt className="text-xs uppercase tracking-wide text-neutral-500">Papel</dt>
<dd>
<Badge className="rounded-full px-3 py-1 text-xs font-semibold uppercase tracking-wide">
{roleLabel}
</Badge>
</dd>
</div>
</dl>
<Separator />
<div className="space-y-2 text-sm text-neutral-600">
<div className="flex items-center justify-between">
<span className="font-medium text-neutral-800">Sessão ativa</span>
{session?.session?.id ? (
<code className="rounded-md bg-slate-100 px-2 py-1 text-xs font-mono text-neutral-700">
{session.session.id.slice(0, 8)}
</code>
) : null}
</div>
<p>{sessionExpiry ? `Expira em ${sessionExpiry}` : "Sessão em background com renovação automática."}</p>
<p className="text-xs text-neutral-500">
Alterações no perfil refletem instantaneamente no painel administrativo e nos relatórios.
</p>
</div>
</CardContent>
<CardFooter className="flex flex-wrap gap-2">
<Button size="sm" variant="outline" disabled>
Editar perfil (em breve)
</Button>
<Button size="sm" variant="outline" asChild>
<Link href="mailto:suporte@sistema.dev">Solicitar ajustes</Link>
</Button>
<Button size="sm" variant="destructive" onClick={handleSignOut} disabled={isSigningOut}>
Encerrar sessão
</Button>
</CardFooter>
</Card>
<Card className="border border-border/70">
<CardHeader className="flex flex-col gap-1">
<CardTitle className="flex items-center gap-2 text-lg font-semibold text-neutral-900">
<UserCog className="size-4 text-neutral-500" /> Preferências rápidas
</CardTitle>
<CardDescription className="text-sm text-neutral-600">
Ajustes pessoais aplicados localmente para acelerar seu fluxo de trabalho.
</CardDescription>
</CardHeader>
<CardContent className="space-y-4">
<PreferenceItem
title="Abertura de tickets"
description="Sempre abrir detalhes em nova aba ao clicar na listagem."
/>
<PreferenceItem
title="Notificações"
description="Receber alertas sonoros ao entrar novos tickets urgentes."
/>
<PreferenceItem
title="Modo play"
description="Priorizar tickets da fila 'Chamados' ao iniciar uma nova sessão."
/>
</CardContent>
</Card>
</div>
<section className="space-y-4">
<div>
<h2 className="text-base font-semibold text-neutral-900">Administração do workspace</h2>
<p className="text-sm text-neutral-600">
Centralize a gestão de times, canais e políticas. Recursos marcados como restritos dependem de perfil administrador.
</p>
</div>
<div className="grid gap-4 md:grid-cols-2 xl:grid-cols-3">
{SETTINGS_ACTIONS.map((action) => {
const allowed = canAccess(action.requiredRole)
const Icon = action.icon
return (
<Card key={action.title} className="border border-border/70">
<CardHeader className="flex flex-row items-start gap-3">
<div className="rounded-full bg-neutral-100 p-2 text-neutral-500">
<Icon className="size-4" />
</div>
<div className="flex flex-1 flex-col gap-1">
<CardTitle className="text-sm font-semibold text-neutral-900">{action.title}</CardTitle>
<CardDescription className="text-xs text-neutral-600">{action.description}</CardDescription>
</div>
{!allowed ? <Badge variant="outline" className="rounded-full border-dashed px-2 py-0.5 text-[10px] uppercase">Restrito</Badge> : null}
</CardHeader>
<CardFooter className="justify-end">
{allowed ? (
<Button asChild size="sm">
<Link href={action.href}>{action.cta}</Link>
</Button>
) : (
<Button size="sm" variant="outline" disabled>
Acesso restrito
</Button>
)}
</CardFooter>
</Card>
)
})}
</div>
</section>
</div>
)
}
type PreferenceItemProps = {
title: string
description: string
}
function PreferenceItem({ title, description }: PreferenceItemProps) {
const [enabled, setEnabled] = useState(false)
return (
<div className="flex items-start justify-between gap-4 rounded-xl border border-dashed border-slate-200/80 bg-white/70 p-4 shadow-[0_1px_2px_rgba(15,23,42,0.04)]">
<div className="space-y-1">
<p className="text-sm font-medium text-neutral-800">{title}</p>
<p className="text-xs text-neutral-500">{description}</p>
</div>
<Button
size="sm"
variant={enabled ? "default" : "outline"}
onClick={() => setEnabled((prev) => !prev)}
className="min-w-[96px]"
>
{enabled ? "Ativado" : "Ativar"}
</Button>
</div>
)
}