chore: reorganize project structure and ensure default queues
This commit is contained in:
Esdras Renan
parent
854887f499
commit
1cccb852a5
201 changed files with 417 additions and 838 deletions
|
|
@ -1,220 +0,0 @@
|
|||
import { defineSchema, defineTable } from "convex/server";
|
||||
import { v } from "convex/values";
|
||||
|
||||
export default defineSchema({
|
||||
users: defineTable({
|
||||
tenantId: v.string(),
|
||||
name: v.string(),
|
||||
email: v.string(),
|
||||
role: v.optional(v.string()),
|
||||
avatarUrl: v.optional(v.string()),
|
||||
teams: v.optional(v.array(v.string())),
|
||||
companyId: v.optional(v.id("companies")),
|
||||
})
|
||||
.index("by_tenant_email", ["tenantId", "email"])
|
||||
.index("by_tenant_role", ["tenantId", "role"])
|
||||
.index("by_tenant", ["tenantId"])
|
||||
.index("by_tenant_company", ["tenantId", "companyId"]),
|
||||
|
||||
companies: defineTable({
|
||||
tenantId: v.string(),
|
||||
name: v.string(),
|
||||
slug: v.string(),
|
||||
cnpj: v.optional(v.string()),
|
||||
domain: v.optional(v.string()),
|
||||
phone: v.optional(v.string()),
|
||||
description: v.optional(v.string()),
|
||||
address: v.optional(v.string()),
|
||||
createdAt: v.number(),
|
||||
updatedAt: v.number(),
|
||||
})
|
||||
.index("by_tenant_slug", ["tenantId", "slug"])
|
||||
.index("by_tenant", ["tenantId"]),
|
||||
|
||||
queues: defineTable({
|
||||
tenantId: v.string(),
|
||||
name: v.string(),
|
||||
slug: v.string(),
|
||||
teamId: v.optional(v.id("teams")),
|
||||
})
|
||||
.index("by_tenant_slug", ["tenantId", "slug"])
|
||||
.index("by_tenant", ["tenantId"]),
|
||||
|
||||
teams: defineTable({
|
||||
tenantId: v.string(),
|
||||
name: v.string(),
|
||||
description: v.optional(v.string()),
|
||||
}).index("by_tenant_name", ["tenantId", "name"]),
|
||||
|
||||
slaPolicies: defineTable({
|
||||
tenantId: v.string(),
|
||||
name: v.string(),
|
||||
description: v.optional(v.string()),
|
||||
timeToFirstResponse: v.optional(v.number()), // minutes
|
||||
timeToResolution: v.optional(v.number()), // minutes
|
||||
}).index("by_tenant_name", ["tenantId", "name"]),
|
||||
|
||||
tickets: defineTable({
|
||||
tenantId: v.string(),
|
||||
reference: v.number(),
|
||||
subject: v.string(),
|
||||
summary: v.optional(v.string()),
|
||||
description: v.optional(v.string()),
|
||||
status: v.string(),
|
||||
priority: v.string(),
|
||||
channel: v.string(),
|
||||
queueId: v.optional(v.id("queues")),
|
||||
categoryId: v.optional(v.id("ticketCategories")),
|
||||
subcategoryId: v.optional(v.id("ticketSubcategories")),
|
||||
requesterId: v.id("users"),
|
||||
assigneeId: v.optional(v.id("users")),
|
||||
companyId: v.optional(v.id("companies")),
|
||||
working: v.optional(v.boolean()),
|
||||
slaPolicyId: v.optional(v.id("slaPolicies")),
|
||||
dueAt: v.optional(v.number()), // ms since epoch
|
||||
firstResponseAt: v.optional(v.number()),
|
||||
resolvedAt: v.optional(v.number()),
|
||||
closedAt: v.optional(v.number()),
|
||||
updatedAt: v.number(),
|
||||
createdAt: v.number(),
|
||||
tags: v.optional(v.array(v.string())),
|
||||
customFields: v.optional(
|
||||
v.array(
|
||||
v.object({
|
||||
fieldId: v.id("ticketFields"),
|
||||
fieldKey: v.string(),
|
||||
label: v.string(),
|
||||
type: v.string(),
|
||||
value: v.any(),
|
||||
displayValue: v.optional(v.string()),
|
||||
})
|
||||
)
|
||||
),
|
||||
totalWorkedMs: v.optional(v.number()),
|
||||
activeSessionId: v.optional(v.id("ticketWorkSessions")),
|
||||
})
|
||||
.index("by_tenant_status", ["tenantId", "status"])
|
||||
.index("by_tenant_queue", ["tenantId", "queueId"])
|
||||
.index("by_tenant_assignee", ["tenantId", "assigneeId"])
|
||||
.index("by_tenant_reference", ["tenantId", "reference"])
|
||||
.index("by_tenant_company", ["tenantId", "companyId"])
|
||||
.index("by_tenant", ["tenantId"]),
|
||||
|
||||
ticketComments: defineTable({
|
||||
ticketId: v.id("tickets"),
|
||||
authorId: v.id("users"),
|
||||
visibility: v.string(), // PUBLIC | INTERNAL
|
||||
body: v.string(),
|
||||
attachments: v.optional(
|
||||
v.array(
|
||||
v.object({
|
||||
storageId: v.id("_storage"),
|
||||
name: v.string(),
|
||||
size: v.optional(v.number()),
|
||||
type: v.optional(v.string()),
|
||||
})
|
||||
)
|
||||
),
|
||||
createdAt: v.number(),
|
||||
updatedAt: v.number(),
|
||||
}).index("by_ticket", ["ticketId"]),
|
||||
|
||||
ticketEvents: defineTable({
|
||||
ticketId: v.id("tickets"),
|
||||
type: v.string(),
|
||||
payload: v.optional(v.any()),
|
||||
createdAt: v.number(),
|
||||
}).index("by_ticket", ["ticketId"]),
|
||||
|
||||
commentTemplates: defineTable({
|
||||
tenantId: v.string(),
|
||||
title: v.string(),
|
||||
body: v.string(),
|
||||
createdBy: v.id("users"),
|
||||
updatedBy: v.optional(v.id("users")),
|
||||
createdAt: v.number(),
|
||||
updatedAt: v.number(),
|
||||
})
|
||||
.index("by_tenant", ["tenantId"])
|
||||
.index("by_tenant_title", ["tenantId", "title"]),
|
||||
|
||||
ticketWorkSessions: defineTable({
|
||||
ticketId: v.id("tickets"),
|
||||
agentId: v.id("users"),
|
||||
startedAt: v.number(),
|
||||
stoppedAt: v.optional(v.number()),
|
||||
durationMs: v.optional(v.number()),
|
||||
})
|
||||
.index("by_ticket", ["ticketId"])
|
||||
.index("by_ticket_agent", ["ticketId", "agentId"]),
|
||||
|
||||
ticketCategories: defineTable({
|
||||
tenantId: v.string(),
|
||||
name: v.string(),
|
||||
slug: v.string(),
|
||||
description: v.optional(v.string()),
|
||||
order: v.number(),
|
||||
createdAt: v.number(),
|
||||
updatedAt: v.number(),
|
||||
})
|
||||
.index("by_tenant_slug", ["tenantId", "slug"])
|
||||
.index("by_tenant_order", ["tenantId", "order"])
|
||||
.index("by_tenant", ["tenantId"]),
|
||||
|
||||
ticketSubcategories: defineTable({
|
||||
tenantId: v.string(),
|
||||
categoryId: v.id("ticketCategories"),
|
||||
name: v.string(),
|
||||
slug: v.string(),
|
||||
order: v.number(),
|
||||
createdAt: v.number(),
|
||||
updatedAt: v.number(),
|
||||
})
|
||||
.index("by_category_order", ["categoryId", "order"])
|
||||
.index("by_category_slug", ["categoryId", "slug"])
|
||||
.index("by_tenant_slug", ["tenantId", "slug"]),
|
||||
|
||||
ticketFields: defineTable({
|
||||
tenantId: v.string(),
|
||||
key: v.string(),
|
||||
label: v.string(),
|
||||
type: v.string(),
|
||||
description: v.optional(v.string()),
|
||||
required: v.boolean(),
|
||||
order: v.number(),
|
||||
options: v.optional(
|
||||
v.array(
|
||||
v.object({
|
||||
value: v.string(),
|
||||
label: v.string(),
|
||||
})
|
||||
)
|
||||
),
|
||||
createdAt: v.number(),
|
||||
updatedAt: v.number(),
|
||||
})
|
||||
.index("by_tenant_key", ["tenantId", "key"])
|
||||
.index("by_tenant_order", ["tenantId", "order"])
|
||||
.index("by_tenant", ["tenantId"]),
|
||||
|
||||
userInvites: defineTable({
|
||||
tenantId: v.string(),
|
||||
inviteId: v.string(),
|
||||
email: v.string(),
|
||||
name: v.optional(v.string()),
|
||||
role: v.string(),
|
||||
status: v.string(),
|
||||
token: v.string(),
|
||||
expiresAt: v.number(),
|
||||
createdAt: v.number(),
|
||||
createdById: v.optional(v.string()),
|
||||
acceptedAt: v.optional(v.number()),
|
||||
acceptedById: v.optional(v.string()),
|
||||
revokedAt: v.optional(v.number()),
|
||||
revokedById: v.optional(v.string()),
|
||||
revokedReason: v.optional(v.string()),
|
||||
})
|
||||
.index("by_tenant", ["tenantId"])
|
||||
.index("by_token", ["tenantId", "token"])
|
||||
.index("by_invite", ["tenantId", "inviteId"]),
|
||||
});
|
||||
Loading…
Add table
Add a link
Reference in a new issue