esdras/sistema-de-chamados
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feat: surface ticket work metrics and refresh list layout

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Co-authored-by: factory-droid[bot] <138933559+factory-droid[bot]@users.noreply.github.com>
This commit is contained in:
esdrasrenan 2025-10-04 22:22:02 -03:00
parent 744d5933d4
commit 55511f3a0e
20 changed files with 1102 additions and 357 deletions
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12
web/convex/schema.ts
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@ -57,6 +57,8 @@ export default defineSchema({
updatedAt: v.number(),
createdAt: v.number(),
tags: v.optional(v.array(v.string())),
totalWorkedMs: v.optional(v.number()),
activeSessionId: v.optional(v.id("ticketWorkSessions")),
})
.index("by_tenant_status", ["tenantId", "status"])
.index("by_tenant_queue", ["tenantId", "queueId"])
@ -89,4 +91,14 @@ export default defineSchema({
payload: v.optional(v.any()),
createdAt: v.number(),
}).index("by_ticket", ["ticketId"]),
ticketWorkSessions: defineTable({
ticketId: v.id("tickets"),
agentId: v.id("users"),
startedAt: v.number(),
stoppedAt: v.optional(v.number()),
durationMs: v.optional(v.number()),
})
.index("by_ticket", ["ticketId"])
.index("by_ticket_agent", ["ticketId", "agentId"]),
});