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Allow managers to comment without assignee; keep assignee requirement for admin/agent; reflect in UI

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This commit is contained in:
Esdras Renan 2025-10-19 02:45:53 -03:00
parent b468c6c9e7
commit 7c025a0398
2 changed files with 7 additions and 4 deletions
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5
convex/tickets.ts
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@ -781,9 +781,10 @@ export const addComment = mutation({
// Regra: a equipe (ADMIN/AGENT/MANAGER) só pode comentar se o ticket tiver responsável.
// O solicitante (colaborador) pode comentar sempre.
const isRequester = String(ticketDoc.requesterId) === String(author._id)
const isStaff = normalizedRole === "ADMIN" || normalizedRole === "AGENT" || normalizedRole === "MANAGER"
const isAdminOrAgent = normalizedRole === "ADMIN" || normalizedRole === "AGENT"
const hasAssignee = Boolean(ticketDoc.assigneeId)
if (!isRequester && isStaff && !hasAssignee) {
// Gestores podem comentar mesmo sem responsável; admin/agent só com responsável
if (!isRequester && isAdminOrAgent && !hasAssignee) {
throw new ConvexError("Somente é possível comentar quando o chamado possui um responsável.")
}