Esdras Renan
a62f3d5283
feat: add SLA category breakdown report
2025-11-08 02:47:39 -03:00
Esdras Renan
b94cea2f9a
Ajusta placeholders, formulários e widgets
2025-11-06 23:13:41 -03:00
Esdras Renan
c2acd65764
refine queue metrics and devices ui
2025-11-04 19:53:54 -03:00
codex-bot
a8333c010f
fix(reports): remove truncation cap in range collectors to avoid dropped records
...
feat(calendar): migrate to react-day-picker v9 and polish UI
- Update classNames and CSS import (style.css)
- Custom Dropdown via shadcn Select
- Nav arrows aligned with caption (around)
- Today highlight with cyan tone, weekdays in sentence case
- Wider layout to avoid overflow; remove inner wrapper
chore(tickets): make 'Patrimônio do computador (se houver)' optional
- Backend hotfix to enforce optional + label on existing tenants
- Hide required asterisk for this field in portal/new-ticket
refactor(new-ticket): remove channel dropdown from admin/agent flow
- Keep default channel as MANUAL
feat(ux): simplify requester section and enlarge combobox trigger
- Remove RequesterPreview redundancy; show company badge in trigger
2025-11-04 11:51:08 -03:00
codex-bot
e0ef66555d
feat: dispositivos e ajustes de csat e relatórios
2025-11-03 19:29:50 -03:00
Esdras Renan
bd2f22d046
refactor: use Convex skip sentinel in query args
2025-11-01 02:31:17 -03:00
Esdras Renan
3de7eccaa8
fix: avoid Convex skip sentinel in queries
2025-11-01 02:09:16 -03:00
Esdras Renan
714b199879
feat: export reports as xlsx and add machine inventory
2025-10-27 18:00:28 -03:00
codex-bot
25321224a6
Redesenha top clientes por horas
2025-10-23 16:54:43 -03:00
codex-bot
3e5e1c759e
Refina espaçamento e tooltip do gráfico de horas
2025-10-21 15:44:00 -03:00
codex-bot
c4620102ae
Ajusta tooltips e espaçamento nos gráficos de backlog
2025-10-21 15:30:19 -03:00
codex-bot
0a3e1a0130
chore(ui): finalize hour/date formatting rollout; adjust contracted hours display; clean up unused formatter
2025-10-21 15:06:38 -03:00
codex-bot
f255a4c780
feat(ui): improve chart spacing and labels; format hours <1h as minutes; unify date format to dd/MM (ticks) and dd/MM/yyyy (tooltips); fix tooltips labels ('Total', 'Resolvidos')
2025-10-21 14:52:57 -03:00
codex-bot
4b4c0d8e69
fix(reports): gate report queries behind staff check; prevent non-staff crashes; trigger Convex deploy by touching convex/reports.ts
2025-10-21 14:29:31 -03:00
codex-bot
68b897c30c
Reports: add charts to Produtividade (areas + channels), CSAT (bar), Backlog (pie+bar), Horas (stacked bar); deploy Convex reports agent productivity
2025-10-21 13:35:06 -03:00
codex-bot
67df0d4308
Rename menus: 'Acessos', 'Filas', 'Produtividade'; add agent productivity section with bar chart; adjust CSV label; update channels page title
2025-10-21 13:17:41 -03:00
codex-bot
5535ba81e6
feat: status + queue updates, filters e UI
...
- Status renomeados e cores (Em andamento azul, Pausado amarelo)
- Transições automáticas: iniciar=Em andamento, pausar=Pausado
- Fila padrão: Chamados ao criar ticket
- Admin/Empresas: renomeia ‘Slug’ → ‘Apelido’ + mensagens
- Dashboard: últimos tickets priorizam sem responsável (mais antigos)
- Tickets: filtro por responsável + salvar filtro por usuário
- Encerrar ticket: adiciona botão ‘Cancelar’
- Strings atualizadas (PDF, relatórios, badges)
2025-10-20 14:57:22 -03:00
Esdras Renan
630110bf3a
Atualiza portal e admin com bloqueio de máquinas desativadas
2025-10-18 00:02:15 -03:00
Esdras Renan
6ffd6c6392
chore(types): remove explicit any, fix hook deps, and unused vars across admin/api/tickets; tighten zod server schemas; adjust UI types; fix pdf export expression; minor cleanup
2025-10-09 22:43:39 -03:00
Esdras Renan
384d4411b6
reports(SLA): aplica filtro de período (7d/30d/90d) no Convex e inclui período no filename do CSV; admin(alerts): filtros no servidor; alerts: batch de últimos alertas por slugs; filtros persistentes de empresa (localStorage) em relatórios; prisma: Company.contractedHoursPerMonth; smtp: suporte a múltiplos destinatários e timeout opcional
2025-10-07 16:46:52 -03:00
Esdras Renan
a23b429e4d
ui(reports): padroniza headers de CSAT e SLA com wrapper flex e adiciona seletor de período (7d/30d/90d); links de CSV passam range e companyId
2025-10-07 16:33:22 -03:00
Esdras Renan
3ab0d24ab2
ui(backlog): melhor espaçamento no header (empresa, período, exportar CSV) com wrapper flex responsivo
2025-10-07 16:21:29 -03:00
Esdras Renan
9c8a43a6b1
Hours report: add company filter (select) and CSV support via companyId; include filter metadata in file name
2025-10-07 15:42:35 -03:00
Esdras Renan
08cc8037d5
Hours by client: add search and CSV filtering; add alerts cron (BRT 08:00 guard) + alerts panel filters; admin companies shows last alert; PDF Inter font from public/fonts; fix Select empty value; type cleanups; tests for CSV/TZ; remove Knowledge Base nav
2025-10-07 15:39:55 -03:00
Esdras Renan
70f91f5bbd
feat(reports): hours by client (CSV + UI), company contracted hours, UI to manage companies; adjust ticket list spacing
2025-10-07 14:04:36 -03:00
Esdras Renan
3bafcc5a0a
feat: CSV exports, PDF improvements, play internal/external with hour split, roles cleanup, admin companies with 'Cliente avulso', ticket list spacing/alignment fixes, status translations and mappings
2025-10-07 13:42:45 -03:00
Esdras Renan
c15f0a5b09
feat: enhance tickets portal and admin flows
2025-10-07 02:26:09 -03:00
Esdras Renan
1cccb852a5
chore: reorganize project structure and ensure default queues
2025-10-06 22:59:35 -03:00
