sistema-de-chamados/src/lib/ticket-timeline-labels.ts
2025-11-18 19:59:27 -03:00

24 lines
953 B
TypeScript

export const TICKET_TIMELINE_LABELS: Record<string, string> = {
CREATED: "Criado",
STATUS_CHANGED: "Status alterado",
ASSIGNEE_CHANGED: "Responsável alterado",
COMMENT_ADDED: "Comentário adicionado",
COMMENT_EDITED: "Comentário editado",
WORK_STARTED: "Atendimento iniciado",
WORK_PAUSED: "Atendimento pausado",
SUBJECT_CHANGED: "Assunto atualizado",
SUMMARY_CHANGED: "Resumo atualizado",
QUEUE_CHANGED: "Fila alterada",
PRIORITY_CHANGED: "Prioridade alterada",
ATTACHMENT_REMOVED: "Anexo removido",
CATEGORY_CHANGED: "Categoria alterada",
REQUESTER_CHANGED: "Solicitante alterado",
MANAGER_NOTIFIED: "Gestor notificado",
VISIT_SCHEDULED: "Visita agendada",
VISIT_SCHEDULE_CHANGED: "Data da visita alterada",
CSAT_RECEIVED: "CSAT recebido",
CSAT_RATED: "CSAT avaliado",
TICKET_LINKED: "Chamado vinculado",
TICKET_REOPENED: "Chamado reaberto",
CUSTOM_FIELDS_UPDATED: "Campos personalizados atualizados",
};